Country Club, Lucknow

It is horrible. What they promise and what they give are extremes. Hidden charges are many. I have not seen any branch.

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I am fully satisfied with the services , price of membership is very less as compared to other competitors, additional advantage is all your money gets recovered from gym swimming banquets holidays domestic international, there are lot many ways to recover your money above that roxxx and his team is always ready to guide and support you ofcourse I am little disappointed with maintenance of sports club like swimming pool not yet started properties look little old but the price they quoting is actually very less you have multiple ways to recover double the amount you spending , it's like a lifetime benefits In just a small amount , holidays sports events recently attended children's day celebration it was nice its not a five star but yes its better than sitting at home a perfect place to hang out with friends in restaurant, small get together party , holidays domestic and international, they have everything for everyone but you must understand how to use or else it's it's waste of money . Once u take membership use it , I stayed 3 nights at bandipur and 3 nights at goa , now my entire family uses gym , celebrated birthday at restaurant . I liked it and would recommend to everyone get in touch with him at 986792xxxx or mail rxxxx.mux@countryclubmail.com.

Thanks

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This is fake and try to earn money from people at any cost they provide froud vachurs and skim of holiday packages

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Do not go to attend country club presentation, if some one take your number outside supermarkets etc and tell you they send you for 6 nights free vacation and you won 35000 worth vouchers. etc

if you go and attend presentation also, they will not give you any vouchers and say will send by email at the end,

and if you get it also all their resorts say booked sold out, no results etc. and you are allowed to book have option of only limited number of resorts that too in off season march april may and may be resorts which are dirty and not maintained well and you need pay 5, 500 rs for 6 nights stay. by paying little extra you can get better clean rooms elsewhere.

You will loose any where from 25000 for 5 years membership to 1, 45, 000 india or 2, 45000 international included for life time memberships. they will pressure you and tell all lies to make their offer irresistible and too good. and in their contract it will be different as claimed by other reviewers who bought their membership.

they have only limited rooms and they have sold to lakhs of members and still keep adding members with out increasing room capacity.

I was told during presentation all kinds of things that make their membership too good to loose. The trick is for them to make you decide there itself and they keep say its for today and now only. this discount offer etc.

they know once people go out, they will come to know their truth and will not buy membership and not fall in their trap.

government should take some action and protect people from this trap and scam.

so this vouchers are useless. do not go and waste your time and effort and allow them to take your hard earned money.

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Country club have no manners and zero responsib. Try to avoid them once you pay they will never help you any how.

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The only reason that makes me feel that I am the biggest fool on this planet is buying this membership. My heartfelt advice to all. Just don't buy ...

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While booking all the discounts promise they had made, do not hold true while u go for booking.

While they need money for anual maintenance they call u repeatedly, but while booking u will have to keep following them like anything.

The relationship manager does not recieve calls, customer care does not respond.

It's just like u have put ur money in waste.Even if u have paid yearly maintenance and everything they charge the same amount as it is charged if u book the hotel outside.

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Hi I am the member of country club begumpet hyderabad. Mr rony has co ordinate with me and helped me for taking a membership. I am glad to be a member of country club. Bcoz of Mr rony I am thankful to him.last night I enjoyed with my family food was very good .I informed Mr rony before going to club he managed in a great way. Thanks again to Mr rony

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We recently took membership in Country Club ...it is by far the best experience, our Agent Ronny ..(marketing person) served us to the best, explained us about the offer, the facilities and everything in detail and fulfilled his promise as well. Surely the best experience, one should visit for sure, well maintained, good spacious gym and homely environment , coming to the food ...the quality of the food is really good, and the best service possible, Overall very good place to visit

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Dear all,

I Nilofer Arab have taken the membership CCMU38VIP5LB317 from Mr Rahul & gagandeep,

In Jan 2021 and trust me he is the best person in could country club whiles doing sales very clear conversation & also in after sales service while booking holidays,

As I have been to country club affiliated hotel in silvasa & to Bandipur recently both holidays was very well managed by Rahul & best experience

I suggest to all 35 is worth any time in 2 trips I feel( its paisa wasool)

Don't belive to others experience your self

Now they have also booked their Banquet in kandiwali for my daughter birthday in very affordable price,

All Tim best club+ holidays only in 35 worth it

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Great place, great location. Full marks for location. Very near to Anjuna beach. The staff at this property are all great! They all go above and beyond to make your stay comfortable.

You might have heard many negative reviews of country club membership but luckily my membership is managed by Mr Ravi Dev, Andheri Mumbai( Mob - 976936xxxx). Exceptional service, always available, just one call away. I will definitely vouch for him as he is responsible for making the process very smooth and hassle free. He helped me booking this place within 2 weeks. Thank you very much Ravi.

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My Enrollment was completed however due to some technical issues my family members details were not getting updated in the system. I spoke to Ronny he heard my issue thoroughly and assured me that my issue will be resolved. He introduced me to Shubham who happens to work under him (Ronny) as Assistant sales manager he took the necessary details from me and updated all my family members details in a blink of an eye. They have also placed the request for the membership card which I was due to receive. Ronny and his team have been a saviour. It's just because of employees like them the company has been able to deliver what is promised. Once again thank you Team Ronny and keep up the good work!

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Good Help and Good Support from the Rony and its Team...

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This review is for ronny and his team, initially I was hesitant of joinig country Club as I heard lots of complain and that these guys snatch money but to my surprise ronny ad his team were very professional showed club didnt insist for money, waited patiently for my answer, just to check reaction I made him wait for hour for me to revert, my first question was what if I want to canel my membership if I dont like he said sir it's non refundable here is terms n coditions read it it's written in bold letters it's non refundable, I liked his genuine reply gined trust on him, my second question was people say you guys don't pick up call after sales, he said this is where I best the rest I understand it's a service provider industry if I don't do good post sales services m not doing justice with my job and client whereas I love this industry and always stand for my clients, I was quite impressed, thought ??k is not a big amount let's take it so my first tour was silvassa meer baugh just loved the way he followed me post sales and guided me step by step

Guys like ronny definitely deserves acolade n praise

Ronny

xxxxx. mum@countryclubmail.com

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One of the biggest Fraud and fourth class JALI company in the country and aboard . They cheated everyone they interacted . They never ever have given a single good service to anyone I know . A BIG legal action should be taken against them immediately with a fine . Else they would make more people fool and take their hard earned money .

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This hotel very neat& clean maintained price are very low I strongly recommend this hotel excellent service calm place

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Fraud company “Country club hospitality & holidays ltd” company is a fraud company. Especially Janardhan & Revati, Sumit from their Pune branch & Sandhya, From Hyderabad.

Don't become victims to their executives’ calls.

After all payments, there’s no response from their customer service and no reservations. Unfortunately until this date Aug 2021, I didn’t get any single reservation at their resorts or hotel. They are cheating customers. I met many people with the same issues at their Pune office.

Pathetic people. Save your money guys, don't fall into their trap.

Here is what happened to me on 24-06-2021 - 2.45 pm.

I started getting a call from your sales team From Mr. Janardhan Kaushal(Mobile No- 727720xxxx) Dt. 16 Jun 2021 for a 35000 package for 5 years and some additional benefits. Upon review, I found out it didn't suit my requirement, so I informed the sales rep that I was not interested in the offer. The next day I again got a call and told them that I was not interested.

Once again got a call on Dt. 19 Jun-21 Same happened.

Then your Zonal Head, Sumit Papani(Mobile No - 8459688xxxx) Call me and sent a WhatsApp with some offers. I told him what I would be interested in to which he replied.

Once again call was received from Mr. Janardhan Dt. 24 Jun-2021, & lots of fake promises as below:

1.I would like to request the cancellation of my membership from the country club if you REFUND my provided membership payment of Rs.35000 Dt. 24 Jun 21. I am forced to cancel the membership due to some false promises given by the sales/marketing team Sr. consultant Mr. Janardan Kaushal, Emp ID:- CVPUFC3139. I am not using as on date any of your club activities & service. also not interested in using any club activities in the future.

2.As per your email confirmation Dt. 26 Jun 2021, 16:58 in the provided clause/ agreement, it's clearly mentioned that I can cancel my membership in the cool period of 10 days. I have taken this membership Dt. 24th June 2021. So, as per your email confirmation and yesterday's visit to your Hyderabad customer care office as per your request I was sent you a cancellation letter within 10 days as per your commitment not required you received in 10 days only need to Mr. Khaja Sir confirm sent before 10 days from your end, Attached herewith letter copy and courier details for your reference.

I am putting my papers for cancellation of the scheme and I want my full amount(Paid 35, 000) to be refunded at the earliest. or as per your policy close.

3.Cancellation reasons are given below: - hope you are not required if we cancel in your committed Cool period time but some are below:

a) I have purchased this scheme/membership with Rs.35000 Rs and Sr. consultant Mr. Janardan Kaushal, Emp ID:- CVPUFC3139 told me that this is the highest discount that I have got from the Country Club but the same scheme/ membership was offered to me with 33,310.03 only. Also offered below benefits:

1.D-mart Voucher Rs.2000 per voucher 4 Times= Rs. 8000.

2.SPA Voucher Rs.6000 without any condition.

3.No any other hidden additional Cost over and above of membership & accommodation.

4.Jungle Safari free during Bandipore vacation.

5.Additional Stay 6 nights 7 days two times means 14 Nights without any additional cost.

6.Also promise my big son 16-year-old to stay with you without any charges.

7.For food 40% discount on own property & other locations also some discounted rate.

8.Each person's birthday & Anniversary calibration in the country club.

a) During calibration Free cake from the country club and Rs.1500 Gift vouchers every Time you can use without any condition.

b) Every year 5 Calibration 4 birthday & 1 anniversary= 5 5 Cake every year Total 30 Cakes Approx. 500 Cost 30 500= Total Rs. 15,000/-

c) Every year 5 Celebration 4 birthday & 1 anniversary= Rs.1500 Food Gift Voucher every year Total 30 Food Gift Voucher each Rs.1500 Cost 30 500= Total Rs. 45,000/-

9.AMC Cost Rs. 6000 per year As per offer but you commit if you pay in one time 50%, Rs.15,000/- if pay in one time and additional discount form your Rs. 3000, So Final Cost For 5 Year AMC you committed Rs.12000/-

10.If we stay in a country club without using a holiday package & voucher, we need to pay only Rs.499/- GST Only for family.

11.50% discount on AMC charges for a lifetime.

12.Guaranteed booking confirmation if the booking is done in 15 days - 30 days in advance under this special and exclusive vacation ownership scheme.

13.Lifetime Free access to all clubs and fitness centers and country club events for 10 years.

14.Representative told me the "Blue category" is entitled to booking window 15-30 days while later I came to know that the actual window is 45-70 days - a straight case of over-selling and under-delivery

15.Representative mentioned free access to all the CLUBS, EVENTS, FITNESS CENTERS of CountryClub through this package, however now I see, CLUBS are excluded!

16.You can transfer or gift the holidays to someone else., This holiday you can split in 2 holidays also(2N & 3 days).

17.On weekends you can visit any Country club locations where you will get Lunch or dinner for Rs.350/-per person only.

18.Janardhan told us that decision you need to make right now since this offer is valid for today only & it is due to the completion of 30years of a country club.

19.As of the date I have not received any membership card and voucher from the country club.

20.Also Mr. Janardhan did not show me any agreement and I did not sign any agreement. also not explain any agreement conditions with me.

When we have gone through in detail some website details, we got to know that how many fake promises they made us and the T&C page tells a different story.

After highlight these fake promises with Mr. Summit Papani Branch Head Pune, He said to me forget the fake promises given by Mr. Janardhan, Mr. Summit Punish to Mr. Janardhan, and for compensation to me provide email confirmation for 5 weeks of holidays through vouchers.

These extra holidays have been offered as compensation for our sales executives' false commitments and to encourage you for a happy journey with the Country Club.

Anything they offered and some contents are opposite. They have told us that this membership can be cancelled at any time but it is given exactly the opposite in the customer care email Dt. 26 Jun 2021, 16:58 / provided agreement clause. Cool period only 10 days.

4.Now I feel the country club is totally a fraud company due to some fraud promise given by your employee and I am unhappy with your service and I will not suggest anyone take the membership. If I do not get my money back within 10 days, I will take legal action against the Country club and your employee.

Under The Consumer Protection Act, 2019, Protection from unfair or restrictive trade practices.

Payment Amount of Rs.35,000, WWW DOT COUNTRY CLUB WORLD DOT COM, Associate Sr. consultant Mr. Janardan Kaushal, Emp ID:- CVPUFC3139 By HDFC Credit Card Dt. 24th June 2021.

I want to refund the amount the membership in a country club because at the time of providing membership they said some services to us. but until now they did not confirm any of those services. We asked the country club employee & Customer care so many times about that service. but they are not responding properly. so we want to refund that membership amount.

Now due to finance issue I want to refund of my membership amount, please do the needful.

Now I completely understand that these guys have made us fool by offering them many benefits against their membership.

I started calling customer care & putting mails to refund my payment due to their false commitment but they are not responding over mails or calls for a refund.

So I request you to help me to get my payment refund. I have found lots of complaints about the country club for the same commitment done with the other customers by the country club but not fulfilled & not return the payment.

I hope you will concur with the grievances stated above. Please call me for any clarification you need on this @7050699699.

Below are the details:

Membership No:- CVPU1IP5LB272688

Name:- SANTOSH BHAGWAN JAWALKAR

contact no:- 9028273295/7050599599

Mail ID:- santoshjawlkar@gmail.com

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On one side, COUNTRY CLUB is going live celebrating sportsmanship, Go For Gold for P.V. Sindhu and on the other hand Mr. Y Rajeev Reddy is not even aware of how the company is functioning on the micro level and how his sales people are making customers lives miserable and molesting their modesty throught their virtual personal comments on customers personal level without even knowing the customers background.

Here is what happened to me on 31-07-2021 - 2.07pm

I started getting a call from your sales team for a 35000 package for 5 years and some additional benefits. Upon review I found out it didnt suit my requirement so I informed the sales rep that I was not interested and would like to pass on the offer. Next day I again got a call and told them that I was not interested.

Then your Zonal Head, Anup Singh(Mobile No - 845101XXXX) sent a whatsapp with some offers. I told him what I would be interested in to which he replied -

This offer is not for your profile try something else. To this I calmly told him in that case dont message me again since I already said I wasnt interested.

To the height of frustration Anup went and messaged that" EVEN WE ARE NOT INTERESTED TO HAVE SUCH A LOW PROFILE AS OUR MEMBER"

After this he immediately blocked the whatsapp not giving me the opportunity to explain what mt background was. I called him from my cell phone and he picked up but hearing my voice and upon knowing its me, he hung up and after that never answered my calls again.

Is this what your sales team does when a client doesnt want to book your package? The come down to personal offense and start demeaning them?

Is this professional?Is this how work ethics is displayed by your employees?

Who is supposed to monitor this? Do you have any policy in place to look at this or has the company given an open hand to do whatever it takes as far as Country Club us is getting the membership plan sold.

What is your company doing with people like Anup Singh at a Zonal Head level who makes personal comments on potentials customers financial background.

This is very unfortunate and if these are the people who potentials customers have to deal with, I will not suggest anyone to go with Country Club as there are other options in the market with better serive and people to deal with.

Upon reporting the same on Country Clubs CMD, Y REDDY's Twitter account, he blocked my Twitter account. So they just want to show only the good things and hide the dark side of their company,

No one from the management or from the company made an attempt to call me back.

I need an answer from the management or I will be forced to move to the consumer court.

Regards,

Pavan Mishra

CEO

Sourceit Global Solutions

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Don't become victims to their executives calls. They will lure you with various attractive schemes specifically for one time payment of 5 years AMC. But once you pay full amount they will not adhered to their commitments even though which was confirmed over emails. They will not answer to phone calls & don't bother about you. So don't become victims to their false commitments Pune Team, Revati, Janardhan, Sumit

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I am country Club member in 2018 , I am cancel the member ship with in 10days , I paid 150000 still waiting for my refund, the manager, the staff all people totally fraud misguide you and they target only middle class for cheetimg

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