I've been using this app for a long time and it used to work well, but now it hangs every time I open it, and my cart isn't updated at all, and I've lost all of the chosen accessories in the cart, and sometimes the prices won't refresh, and they display the same price tag with no discounts and low quality.
The products are not identical to those shown on the websites.
They take a long time to deliver the order and demand a lot of money for delivery.
I had a bad experience with Club Factory once when I ordered a stuff.
They ordered it on schedule, and after the fourth day, I see that the package has been distributed, but I have yet to obtain it.
I questioned about a false delivery but received no response; however, they simply closed my case by stating that the product had been shipped.
I believe they are con artists.
They give some consumers a low-cost commodity thus defrauding the more.
Both of the ratings on the Club Factory app, as well as the number of sales pieces, are completely false.
And at the low price they are selling, the product is not authentic.
THE FOLLOWING ARE SOME OF CLUB FACTORY'S LIMITATIONS.
1).PRODUCT QUALITY; Materials on club factory are of low quality, and there is a limited selection of products.
2.CUSTOMER SERVICE; Their customer support is appalling; their customer service representatives are unprofessional; there is no direct way to reach their customer service; the question is not a priority; and they can be disrespectful and harsh with their consumers at times.
3).If you receive a refund, it takes a long time for them to handle it.
They still postpone your order according to the planned timeline.
4).They often produce the wrong thing instead of what you ordered, which can be really frustrating.
5).Club Factory is not a user-friendly app. Since this app is run by a foreign government outside of India, your personal information and privacy may be jeopardized.
6).Their service can be very sluggish at times. It is very difficult to put an order on Clubfactory due to the complex process.
When making an online purchase, it will sometimes hang, causing a payment delay that can be very inconvenient.
FROM MY Own EXPERIENCE, I STRONGLY RECOMMEND AGAINST CHOOSING CLUB FACTORY.
- Thank You! We appreciate your effort.