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Clubfactory

MouthShut Score

20%
1.37 

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Clubfactory Reviews

Waste products don’t purchase anything
Nov 06, 2022 07:52 PM2741 Views (via Mobile)

They are not responding for emails and there is no return policy everyday am sending them emails till now they are not responding really waste products please don’t purchase


Pant delivered damaged by Club factory
Oct 19, 2022 04:44 PM2841 Views (via Mobile)

I prepaid & bought a pant from Club Factory.


It was delivered very late & reached wet with huge stains. I have requested a return. No one came to pick up and they are lying they tried to pick up. Do not buy from Club Factory.


Their suppliers are cheats, delivery partner are cheats & the company backed by China are cheats.


New Delhi India
Waste of money
Jun 17, 2022 09:18 AM3182 Views (via Mobile)

Club factory are like you are purchasing cheap China/Ludhiana/Mumbai product online...which are easily available on street markets...


Donot waste your time and money....most shitty online shopping portal...with slowest service...


Even my 100 year old grandmother isfaster then this site


YOUR RATING ON

Clubfactory
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Bad quality as per price
May 23, 2021 10:05 PM2555 Views (via Android App)

I had purchased some accessories.It was looking delicate and it was not exactly as shown in the picture and after wearing just for one day it got rust on it and the color was just into brown buy using in one day itself very bad experience


NewUsertyagiMouthShut Verified Member
Ghaziabad India
Club Factory is a market of bad quality products
May 21, 2021 12:06 AM8873 Views

We all want good clothes in reasonable price. Club factory is one of the Shopping website where can can buy clothes at very cheap price. It is the worst website ever. The quality of product is so bad. They show the picture of product on its website but actually the material is totally different. I bought one jacket from Club Factory as it was looking good on the picture but when my order delivered I get shocked because the jacket is of so bad material and overall quality of jacket is pathetic. They take more than a month to deliver the product. Then I mailed customer care service to return the product but they were not responding to any of my mail. The customer service of club factory is so unsatisfactory. Don't buy products from Club Factory as it just a fraud website.


parasarya123MouthShut Verified Member
Ghaziabad India
Club Factory - Unorganized services and features
May 07, 2021 01:56 PM8526 Views

I've been using this app for a long time and it used to work well, but now it hangs every time I open it, and my cart isn't updated at all, and I've lost all of the chosen accessories in the cart, and sometimes the prices won't refresh, and they display the same price tag with no discounts and low quality.


The products are not identical to those shown on the websites.


They take a long time to deliver the order and demand a lot of money for delivery.


I had a bad experience with Club Factory once when I ordered a stuff.


They ordered it on schedule, and after the fourth day, I see that the package has been distributed, but I have yet to obtain it.


I questioned about a false delivery but received no response; however, they simply closed my case by stating that the product had been shipped.


I believe they are con artists.


They give some consumers a low-cost commodity thus defrauding the more.


Both of the ratings on the Club Factory app, as well as the number of sales pieces, are completely false.


And at the low price they are selling, the product is not authentic.


THE FOLLOWING ARE SOME OF CLUB FACTORY'S LIMITATIONS.


1).PRODUCT QUALITY; Materials on club factory are of low quality, and there is a limited selection of products.


2.CUSTOMER SERVICE; Their customer support is appalling; their customer service representatives are unprofessional; there is no direct way to reach their customer service; the question is not a priority; and they can be disrespectful and harsh with their consumers at times.


3).If you receive a refund, it takes a long time for them to handle it.


They still postpone your order according to the planned timeline.


4).They often produce the wrong thing instead of what you ordered, which can be really frustrating.


5).Club Factory is not a user-friendly app. Since this app is run by a foreign government outside of India, your personal information and privacy may be jeopardized.


6).Their service can be very sluggish at times. It is very difficult to put an order on Clubfactory due to the complex process.


When making an online purchase, it will sometimes hang, causing a payment delay that can be very inconvenient.


FROM MY Own EXPERIENCE, I STRONGLY RECOMMEND AGAINST CHOOSING CLUB FACTORY.


Fake Products and cheap quality
Feb 17, 2021 02:28 PM9477 Views

Their products seems to be attractive and at low costs but at the end when you receive they are of horrible quality


Dhenkanal, India India
Missing
Dec 06, 2020 12:18 PM1715 Views (via Mobile)

Helpful and useful shopping site. everythingas my choice is there. Making me as stylish I want. Missing now. my last purchase a jacket and trackshuit in clearance sale. Which is as I wish.


They cheated me
Nov 10, 2020 06:21 PM2078 Views (via Android App)

Order id-75270


product-watch


ordered date-23august


delivery date-28august


iam hiding my order id due to my personal issues but I want to share the honest review that I have experienced with it.


I am using club factory for almost one year and I havent faced any kind if issues or problems.


never experienced any bad quality of products or any defectwhich has to build trust in this brand.


But I have lost trust in brand for poor servicing.


Because of covid, I was ordering the products from online stores rather than offline stores.


When I opened the box having watch in it after a couple of days due to covid, iwas just shocked seeing the damaged one, it was just like used one.


when I raised my complaint they said nothing can be done since it has crossed the time limit if any isues has been raised it must be raised request within 1-2 days after its delivery date.


Tell me one thing


A.in this pandemic situation covid time everyone is keeping products away from them for some days then using the same.


But as per their rules, we have to raise request ( if any) with in the time limit they have given. if anything happens and someone got infected will clubfactory will take responsibility?


B.The price I have given was for agood product and it is costlier one I trusted in thus how I will have any doubt of having any defected items in it as I am using it since last one year.i always have got a good product from your end.


I started calling coustamer care from the day I recoginized it is damaged one each and every day. sometimes there was no one taking my call and some times they say nothing can be done and at least take the product and check once by your team.they said no mean no?


it is your responsibility of getting approval by a coustomer is this how you talk with the loyal coustomers.is this how you deal with in a proffesional way.


if days were normal anyone will quickly open their delivery packet and checks the productus good or bad but these are no longer normal days as every one kniw and going through same issues.


Tell me one thing according to your logic one must open and use the priduct which they have been orderimg with in two days and raise requests So why will any person be opening all packets and seeing them if any one of them is right or wrong damaged or in good condition.


All iam requesting is to check my product get replace it and I dont want my money back I just need the product I have ordered in a good quality.


Expecting your supportive reply.


One of the best
Oct 22, 2020 10:02 PM9562 Views

One of the best shopping application it is. I can get all the products that I need on this app. The stuff is available at a very discounted price on this app. Cash on Delivery(COD) service available and credit/debit card, wallet, paytm and many more payment methods are supported. Delivery process i


Bad factory and brand
Aug 29, 2020 07:05 PM2136 Views (via Android App)

Today club factory is famousing day by day . The reason is that we have to add our friends and in exchnage they gives us one thing . And one day I have ordered sleeper worth of rs 500 but after delived I didn't like that item bcz it totally different then I have order item .


Therefore I have planned to give it back but they told that we will not give money and ur money will be added in your wallet .


But I didn't get my money not sleeper I had waste my money time .


Club factory is stupid and useless . Pls don't buy anything from it.


Worst quality products
Aug 29, 2020 05:25 PM2159 Views (via Android App)

I strongly recommend you that please dont buy anything from club factory they sell things having the worst quality.the photos they show are fake and digitialized but in actual when we get the product it is way different, yes it is cheap but the product will last day or two.this site does not have any brand products like nike, addidas etc.its a small site if u want to buy cheaper goods but the quality they give is even more cheaper , so be aware.its of no use , trust me. I have bought things form this site and also thought of that the product will be good but every time the quality is worse and worst.myntra and flipkart are better.


Punjab India
My opinion
Aug 24, 2020 05:39 PM1738 Views (via Android App)

Hi friends today I will tell you my opinion on club factory app don't know but many people have this created this app but personally I like this because I have even purchased many things from the curl factor which are of good quality and here you can get many things in cheap rate in fact I am very happy with this app some users might have some problem with this app I don't know why the app St created but you should try it pure on in fact you are the own decision maker if you check this app by your own you will really find this app very good and I think people should change the way they think about this app


Shillong India
Refund
Aug 18, 2020 06:26 AM1662 Views (via Mobile)

I order a shoes and it has been cancelles it has been more than two month i didnot receive any refund


manjudevi315MouthShut Verified Member
West Singhbhum
Abhorrent Chinese app
Aug 06, 2020 07:43 PM1954 Views (via Mobile)

What they show never give. The products look too stylish, fashionable and qualitative but in reality that delivered products are horribly worst. The fabric is of too low quality but costs too much, most of the times there is one or the other thing wrong with those products. I ordered a suitpiece and the material was very cheap and totally opposite as informed on the site. One of the hands of that suitpiece was different than the other and even ruptured. It even costs money to return the product. They show too good products and when they arrive to you, are completely faded, cheap, low cost. They even delay in the delivery of the products and no suitable way to contact them. And if you're even some hours late in receiving the parcel due to some problem they take it back without informing you. The products are even costlier than other shopping sites. They do not behave properly and treat well their customers. All in all clubfactory. come is not a trustworthy site. Be aware while shopping from these money seekers.


Very bad service
Aug 01, 2020 07:58 PM12202 Views

Ordered a saree on Mar 2020 because of bad quality returned but till Aug 2020 haven't received refund.


manojsingh87654MouthShut Verified Member
Chitrakoot India
Useless
Jul 29, 2020 03:24 PM2148 Views (via Android App)

I used this site many times for online shopping. But this site gave me a very poor response. I have tried to order many time but most of the time I found that my order has been cancelled. This website is not loyal and Genuine. I think they don't want to help their customers. Every time you order a product from this site, you will get a chance to complain about it. It is very irresponsible.


PRODUCT QUALITY


Some time product quality is good and most of the time it is bad. I had bought an MI band from this site and after one month I found that the battery of that band was discharging very quickly. I had also bought a t-shirt from this site and the quality of that t shirt was average. Quality of delivered product is totally different from the given discription in online website.


DELIVERY REPORT


Delivery service is very poor of this website. Some time you have to wait for more than a month which is very disgusting. You can not contact your delivery boy. And if you want to get any contact of your delivery boy from this site , you can't do so because the will not provide it to you. Any how if you got the contact of your delivery boy then you can't contact him because he will be always unreachable. I want to tell you that the delivery service of this website is very bad they don't deliver products in time.


CONCLUSION


Overall if I say this site is not good for online shopping. If you are going with this site that means you are going to loss your time and totally wastage of your money. So I am telling you not to buy products from this site.


9136287819aMouthShut Verified Member
Trilokpuri 15/226 India
Worst quality product
Jul 29, 2020 03:13 PM1793 Views (via Android App)

Don't go on there product photos they edited products are of very cheap quality. I suggest you that don't buy from them. You can buy same quality from offline in very very cheaper price.


Fake products
Jul 28, 2020 09:09 PM2160 Views (via Android App)

I shopped for the first and the last time from Clubfactory.com in 2017. I had ordered a handbag( which had 3 mini pouches inside) ,rings set, bracelets, backpack, hoodie and a wallet.


Problem with apparels is that they are shown oversized but when you see them in real, they are very small. Also the cloth is really cheap. It won't last even half a year.


Coming to rings and bracelets, I still have no idea who are meant for those rings.They are so small they don't even fit my 9 year old niece. Similar size issue with the bracelets too.


Backpack was almost the same as picture but again it was shown like it's a standard sized one but actually it can just fit a small diary. There's no space.


Wallet is one thing which I actually liked and I use it.It was exactly the same as the display picture and of good quality.


Now about the delivery, it came after 30 days of ordering and this much wait is really not good. They also charge extra if you want to exchange your product and this is why I didn't exchange because I got to know about the cheap quality.


I will recommend that you can shop quirky fancy things but don't expect quality, durability and utility.


DON'T EXPECT GOOD QUALITY
Jul 28, 2020 09:04 PM1719 Views (via Mobile)

WHEN YOU SEE YOUR PRODUCT ON THIS WEBSITE .


BUT AFTER PURCHASE OF PRODUCT WHEN YOU RECEIVE YOU FOUND NOT UP TO DATE QUILTY.


THEY ARE BASILLY SALEING LOW QUILTY CHEEP PRODUCT THROUGH ONLINE SO PLEASE DON'T EXPECT ABOUT QUILTY


YOUR RATING ON

Clubfactory
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