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City Park Hotel - Solapur Image

MouthShut Score

100%
4 

Room Quality:

Guest Services:

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Ambience:

Value for Money:

119, Murarji Peth, Char Hutatma Chowk, Solapur 413001, MH

+91-22-23711955

2 Star

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City Park Hotel, Solapur Reviews

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Surat, India India
Sweet place
Jan 24, 2016 05:22 PM2226 Views (via Android App)

Nice place to stay and expected amenities from one in this range. Our check-in was not smooth at all, which was kind of disappointing.


The front office staff did manage to turn out more helpful towards the end of our six stay. The staff at the cafe did better customer service skills though, a This is a very good hotel and very well maintained. It's a very good option to have a stay as well as restaurants are also very good. The service is very good and staff is courteous. It's also a very good option to have any family function or party


I think some more services should be done immediately. They take little time, but the service provided by the staff was nice. I have recommended my friends the place of good hotel. it is afffordable to any one.


Thank you.


Hospitality Personified
Feb 25, 2010 01:21 PM2359 Views

My family have recently visited Solapur and we have firmed up the reservations with Citypark - Solapur.


We were indeed delighted with the following aspects:




  • Reservations are in order




  • Consistency in the responses and no surprises across the touch points from reservations, check-in, checkout, etc




  • Reception staff are well prepared and proactive: they are indeed waiting for our check-in and could even recognize




  • Concierge is also proactive to pick up the baggage and arrange it in the rooms




  • Rooms: are well maintained; relatively new; 24hrs hot water supply




  • But the sore point of the experience is the AC: vents can be maintained so that there is better and fresh air circulation




  • Restaurant is separately managed: probably they could synch up with the regular hotel staff in their responsiveness






Most delightful moment is the staff attitude to accommodate and provide exceptional service. Ex: we were virtually stranded due to the late running of the train to Bangalore. But the staff immediately ensured that we could get a room though we have checked out provided the room for half day with nominal charges


Similarly, the cab rates are also maintained on fixed rate basis ( right from the discussions we had telephonically and after reaching there). Not only that they had proactively acted on our simple feedback that the driver has over charged a small amount of Rs.100.


Would certainly suggest this hotel for any business traveler or anyone who goes on pilgrimage


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