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Chumbak

MouthShut Score

53%
2.44 

Customer Service:

Product Quality:

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1800-4-201-200

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Chumbak Reviews

Worst ever online store
Dec 23, 2023 03:05 PM 439 Views (via Mobile)

I have bought many of their products. Quality is good. But it's their online stores which is the worst ever. Will never even attempt delivery but will update as did. Their toll free number doesn't work. Mails are automated. So no solutions to help with the situation. It's way beyond the delivery date, frustrated asked for refund but still they are sending automated mail and putting the blame on the customer. Customer was available on all days of so told delivery attempted days but never received any calls or details of delivery agent and OTP.


Chumbak 2.0 smartwatch
Jun 11, 2023 12:13 AM 738 Views (via Mobile)

Worth for every penny. Battery life is good. Also handsoff for calling alert feature for this amount.


Chumbak have always been a standout product with its unique style. This was have more strap patterns and attracts women's.


Pathetic service-No communication even after payme
Apr 16, 2023 12:27 AM 978 Views

I haven't received yet so no review. But I am waiting to hear on order confirmation. I should have read reviews before placing order.


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3rd class service
Jan 18, 2023 04:18 PM 877 Views (via Mobile)

Even after 12 days .....no response... Company is in deeeeeeeep sleeeeeep mode .....damn care about customers


pawanxxlMouthShut Verified Member
Hyderabad India
Wrist Watch
Dec 02, 2022 02:34 PM 1015 Views

Recently my sister purchased Women's Wrist Watch from Chumbak.com after three four times used the colour of the strap started fading many time I was emailed but no response from them no matter how many times I emailed them. very bad experience the only one issue is colour fading other than that everything else is fine my suggestion to the company is you maintain the quality without losing the color once focus on customer care service


Pathetic service !
Nov 22, 2022 01:01 AM 988 Views (via Mobile)

Completely dissatisfaied and disappointed with online services from Chumbak stores. I placed 3 orders earlier this month for total of 8 keychains, out of which 2 orders for 5 keychains had issues. Firstly, it was one single order but delivered in 3 separate instalments creating confusion. secondly, whilst my 2nd and 3 rd order had wrong items as well as items missing. After lot of follow ups, 2nd order was rectified but they refused to deliver the missing item or refund my money fori missing item in 3rd order despite paying full amount. Isn’t this cheating?


I live overseas and whilst on India visit, wanted to gift these as souvenirs to my friends but am forced to say I will never buy or recommend Chumbak again to anyone after this experience. I am hoping Chumbak will take note of this review and aim to improve their service and customer management


Very disappointed on chumbak
Aug 10, 2022 03:51 PM 1110 Views (via Mobile)

I had purchased one smart watch from chumbak and within 6months it got stopped to claim my warranty i contacted customer care and they told me to send the courier of damaged piece that too after writing more than 10 emails after that there is no response from them inspite of writing many mails. It's been 2months already. The customer support of chumbak is very very bad didn't expect this.


Shopped in jayanagar chumbak they gave us a damage
Oct 02, 2021 09:23 PM 2170 Views (via Mobile)

Went shopping in jayanagar chumbak we bought a Pouch with mask but we dnt check the pouch in the store they sold us a damaged pouch. Prices are costly their website prices are less compared to the store.


Customer Service sucks!
Apr 17, 2021 05:11 PM 3027 Views (via Mobile)


  1. Customer service is pathetic. Not even apologetic of the mistakes.




  2. Deliveries are late.




  3. No customer empathy.




Chumbak is unreliable
Feb 08, 2021 12:20 PM 3229 Views (via Mobile)


  1. It’s expensive




  2. Delivery takes years




  3. Customer service is bullshit




  4. You won’t be able to contact them




  5. You’ll struggle to track your order




  6. I’m extremely dissapointed




OUTRAGEOUSLY PRICED FOR CHEAP STUFF
Oct 05, 2020 03:14 PM 3802 Views

Ew No! I would not buy from them. All I can say is the photographer they have has done a good job of making things look good.


PuhLeez they should rethink about their Pricing.


Chumbak fraud
Jun 07, 2020 09:19 AM 4403 Views (via Mobile)

I had a very bad experience while shopping online during lockdown. I ordered a travel wallet as there was a sale, I received a defective piece with color fade and wornout piece I spect 1000 bucks on it. When I reached them through mail there was no response after several mails finally they responded sayimg that I return policy lasts only two weeks from date of delivery I was keep on mailing them since I received that. So there was a sincere request, pls Don't believe in branded products its cheaper product they sold me charging 1000 rupees


Bangalore India
Very unprofessional and terrible customer service
Feb 11, 2020 11:10 AM 4854 Views

I made a purchase of diaries yesterday, but the experience I had was terrible. They committed to delivering the 70 diaries I needed by evening, but when I came to pick up the order, they said it was not in stock. They only want the purchases to be made in their particular store, but don't care about what the customer needs or wants. Had a very bad experience, won't recommend for any kind of shopping.


Delhi, India India
Chubak at kamla nagar
Dec 28, 2019 11:26 PM 5020 Views (via Mobile)

Disgusting. I would had rather used a more vulgar wors for it.


Their worker Judge customers from their appearance. What they are wearing and what not


They make it out if some one is wearing not good clothes or old clothes that means person belongs to poor Society so they dont show things nether they allow to touch also. How pathetic . How rude.


Even on top of that they dnt serve OLD generation who belongs to 60 age group. Wow.


Pathetic staff. Rude behavior.


Bad customer service and policies.
Dec 22, 2019 05:43 PM 4900 Views

I bought 2 dresses which were on discount. After billing I noticed a small board on the side saying no exchange of discounted products. Firstly never heard such a policy in any major store worldwide and secondly such a significant point was neither mentioned / pointed out by the billing person nor is it displayed prominently.


Clearly a ruse to cheat the gullible customers who dont go around noticing all the fine print.


Very bad experience. will never buy from this store again.


Will also be checking if this is allowed practise based on customer redressal laws.


Chumbak Woodland breeze perfume
Dec 16, 2019 02:34 PM 4881 Views (via Mobile)

Bought it recently.. its a very mild floral, fruity fragrance. Soo fascinated by its fragrance .. would buy again


Kollam India
Pathetic service
Dec 06, 2019 07:08 PM 4880 Views (via Mobile)

Ordered a sling bag from chumbak..since its quality was not worth the price i requested for return..its been more than a week..but noone has come for pickup..worst service ever!!!


Wrist Leather watch
Sep 14, 2019 03:31 PM 5691 Views

Have bought wrist leather watch from Chumkar Store in Vivhana Mall Thane west in November 2018, within 15 days watch strap colour started fading from black to white & the design also faded, When I visited at store for the same complaint they told 1 year warranty is only for watch machine & not for strap.


Price paid for fragile shoes
Sep 11, 2019 04:25 PM 5470 Views

I placed the following order which was successfully delivered to me:


Studded Tan Espadrilles(size-37)


SHIPMENT # 100266191


ORDERED ON: 30.06.2019.


I have casually used these shoes thrice in Delhi. However after third use, the shoes have damaged the sole has come off. the stiches have torn down. I categorically state that I have not used these shoes in water or cleaned them with water. Despite the casual use, the shoes have severely damaged.


Chumbak is a brand which has established its reputation and goodwill in the market. Considering that, I not only ordered these shoes but also ordered two shirts. If the Chumbak products which have been charged sufficiently, are so fragile then it amounts to a misrepresentation and fraudulent conduct on behalf of the Chumbak.


Complaint about Chumbak's bag
Jul 10, 2019 10:01 PM 5953 Views (via Mobile)

I bought a chumbak backpack few months back. I thought it will be worth it for the price but then the bag tore in just 2 days. It not only happened to be but it also happened to my friend. Very disappointing to see this. This is not at all what I expected from chumbak. I thought it is one of the best brands. The bag couldn't even be repaired. It was in such a stage! It is also over priced and the quality is useless. Unless you improve your products will fail to compete in the market


Please take necessary actions so that customers don't face the same issues. My friends and I have decided never to buy from Chumak again!!


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