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Charles and Keith Footwear Image

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26%
1.63 

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Charles and Keith Footwear Reviews

No Refund After Returning Items
Oct 10, 2023 03:54 AM 767 Views

I wanted to share my recent experience with Charles & Keith, and it's been nothing short of frustrating. I returned some items I purchased from them back in May because I realized the quality didn't match the price.


I've reached out to their customer support SiX times about my return status, and I've hit a brick wall. It's honestly infuriating that I've had to invest so much time and energy just to get a refund for items that clearly weren't up to par.


I've given up. This whole situation feels like a scam to me. I wasted$200 on what seems to be a garbage company with absolutely no accountability.


Please do not buy from them!
Nov 20, 2022 10:22 AM 4108 Views

I bought 2 purses, one came totally dirty in a destroyed box and another one does not close, the lock is broken so in unuseable. They are not letting me return them so I am stuck with spending over$200.


They are not even responding, total scam!


$80US to return?
Sep 09, 2022 02:27 AM 5041 Views

As others have said, this is a terrible company. The shoes are about what you'd expect for the money. My first problem was they were FAR too small, although I ordered my usual size. So, I thought I'd exchange them. However, I discovered I'd have to pay nearly$80US to ship them back to Singapore, and the company's return policy, which yes, I should have read, says all shipping must be paid by the customer.


Some of the worst customer service I've ever experienced. DO NOT BUY FROM THESE PEOPLE.


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Cheap and a Scam
Apr 13, 2022 07:52 AM 7082 Views (via Mobile)

Trust me, you will not want to buy from this site. These are simply cheap Chinese trash items that will fall apart and the website is run by scam artists that stole my money! Stay Away!


The worst company!!
Nov 25, 2021 01:11 AM 9378 Views (via Mobile)

I had an awful experience I wish I had read these reviews prior to purchasing. Do not buy from this company. They sent me a shoe without a buckle. When I told them this they asked me for a picture. I sent them that and they said they wanted five more pictures in different angles although you can clearly see the buckle is not there. They refuse to give me a refund. Take weeks to answer a simple email. Keep asking me for more pictures which makes no sense. Please do not buy from this company. They should go out of business for the terrible customer service and terrible products


Yau Ma Tei, Hong Kong India
DO NOT I REPEAT DO NOT BUY
Aug 11, 2021 05:22 PM 10181 Views

Sooo I bought from their website and the shoe was big on me, I wanted to return which I did, they tracking number says they have already received the return last month, sent them email with tracking number so many times and they keep on saying they're still waiting for the return. what the hell. they're trying to take my money. such a horrible experience


Hong Kong India
Don’t buy
May 09, 2021 10:00 PM 10715 Views (via Mobile)

DO NOT buy this brand. the shoe MAKES MY FEET BLISTERED NO matter how many times i wear it >:( can i give it 0 star ? lol


Charles and Keith Exorbitant Shipping Fees!
Dec 16, 2020 03:24 AM 11574 Views

I ordered a pair of Charles & Keith boots. I wasn't happy with the$10 shipping charge on a$66.00 product; but I wanted the boots, so I paid it. What a disappointment when they arrived! I had to pull & twist & scrunch them to get my foot in. Once in, they fit; so this wasn't a matter of my having ordered the wrong size. I thought for a few minutes, I wasn't going to be able to get one of them off my foot! I discovered that Charles and Keith do not offer any sort of return privileges: It cost me$30 to ship the things back to them! Total rip off! Beware!


Mathura, Uttar Pradesh India
It's just name
Dec 31, 2019 12:41 AM 14349 Views (via Mobile)

Shoes are of very low quality below standard.its just waste of your hard earned money. quality is very poor .after wearing once or twice you will come to realise that you made a wrong decision to buy.i suggest you don't go be name .it's fake brand


Return process is a joke
Sep 04, 2019 02:28 PM 14886 Views (via Mobile)

Under the guise of being ethical - the shoes are plastic. Cheap and awful. They manage to debit your account instantly but returns go via NSW to Singapore before being processed. The returns process takes over 6 WEEKS for money to be refunded. Ridiculous- will NEVER buy from them again. Beware!


Good Look, poor quality
Aug 17, 2019 12:39 PM 14667 Views

The design is good of course. However, the quality is real low and easy to be broken. The price of its shoes are not set high. So these shoes are just for fun.


Please don't buy don't buy...
Jun 30, 2019 04:12 PM 15468 Views

When I brought 2 sandals offline in Mumbai because of its looks I got a big shoe bite because of hard leather(low quality) and they said we don't return used products and we don't care about your shoe bite and quality as it happens to everyone, never reply to my email but in case of bata and Clarks or hushpuppy they are open to listen to your problem and do the needful, so people don't waste your money because of looks.


Poor quality
Jun 27, 2019 01:53 AM 14946 Views

What a poor service!


I really want to rate them by a minus.


I bought shoes and it is scuffed in a week because of its bad material!


I have made two complaints without any results and they made the issue as a consumer misuse.


Disappointed much
Jun 02, 2019 05:50 PM 15411 Views (via Mobile)

Charles and Keith shoes are very beautiful at first sight . I was itching to get some but smh they are the worst . They are not durable , short life span .The shoes begin to tear within a very short period . This certainly isn’t value for your money but a waste of money. I can never recommend your products to anyone


My luxurious purchase
Jun 26, 2017 01:21 PM 19129 Views (via iOS App)

I bought these glass heels pointed stillettos in pink suede.The look amazing and must confess has to be my most expensive purchase in shoes.Priced 6500/-, but I bought them in sale so costed me around 4000/-.One suggestion, whenever you are buying heels, stillettos try in physical, wear both and walk for trial.


Also, if is really pointed than try and buy one size up ( but you must try and walk, it should not slip out from back) , use paddings for a comfortable fit.The brand is ofcourse a popular one and live up to its promise of luxury.


rajugorai6MouthShut Verified Member
Dhanbad India
Charles and Keith Shoes.
Dec 08, 2016 12:46 PM 20288 Views

I am going to share my personal experience about Charles and Keith Shoes. This company is very popular and many people like this company shoes for good looking. I used this shoes only 4 months because its durability is very poor. this shoes bottom is break very soon.


This shoes is very comfortable and its looking is very cool. This shoes is good for travelling purpose. I wash this shoes every month and I am not use regular.


This shoes weight is not high not low compare to other shoes company but it lower portion is very soft and weak.


I bought this shoes from a shoes showroom without any discount, when same shoes is sell by online website with 10% discount.


Good Brand
Jul 15, 2016 04:09 PM 20869 Views

Hello. Friends. here I am going to tell you something about the well known brand


Charles and Keith Shoes. As much I had seen this brand and taken the products of it the best I had seen is ladies ware it is very cool and super duper cool looks come after wearing it and the main thing is that it also gives us the comfortable zone nicely. For ladies its high pencil hells products are very nice and good which makes it cool looking. Know I will tell you about its durability it is very nice and good I am using this brand products since 6 moth's and it is like that only which gives me very nice look too.


samridhisawalkaMouthShut Verified Member
Gurgaon India
Charles and Keith
Feb 06, 2016 02:09 PM 19678 Views

Men are normally pulled in to enchanting ladies. 90% men would concur with my announcement that heels are one of those excellence frill that add to the request of a ladies. The stance looks striking. I think C&K gathering has that appeal to draw some male consideration.


Discussing the gathering: Very exquisite, looks stunningly better subsequent to wearing. Comes in unobtrusive and shrewd tints. Negligible design. A greater amount of the calfskin and plan or cut that constitutes the look of these shoes. I skilled them to my better half and she was over the moon. The main issue is the cost. Range begins from 3000, again the quality is great. Be that as it may, with this valuing, it comes in direct rivalry with Aldo and Clarks. That is the place brand dependability comes in.


Aldo is a work of art, clarks is agreeable and C&K is chic. Too awful C&K does not have menswear. Passing by the quality, I would've wanted to claim no less than one sets from this brand.


Very sexy!
May 03, 2015 03:40 AM 22620 Views (via Mobile)

Men are naturally attracted to charming women. 90% men would agree with my statement that heels are one of those beauty accessories that add to the appeal of a women. The posture looks striking. I think C&K collection possesses that charm to draw some male attention.


Talking about the collection: Very elegant, looks even better after wearing. Comes in subtle and smart hues. Minimal decoration. More of the leather and design or cut that constitutes the look of these shoes. I gifted them to my girlfriend and she was over the moon. The only problem is the price. Range starts from 3000, again the quality is very good. But with this pricing, it comes in direct competition with Aldo and Clarks. That's where brand loyalty comes in.


Aldo is a classic, clarks is comfortable and C&K is chic. Too bad C&K does not have menswear. Going by the quality, I would've loved to own at least one pair from this brand.


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