MouthShut.com Would Like to Send You Push Notifications. Notification may includes alerts, activities & updates.

OTP Verification

Enter 4-digit code
For Business
×
transparentImg
Upload Photo
BPL 6.5 kg Fully-Automatic Front Loading Washing Machine Image

MouthShut Score

25%
1.17 

Ease of use:

Durability:

Handy:

Style & Design:

Help & Support:

Rs. 24,990 (Launch price)

BPL

×
Supported file formats : jpg, png, and jpeg


Cancel

I feel this review is:

Fake
Genuine

To justify genuineness of your review kindly attach purchase proof
No File Selected

BPL 6.5 kg Fully-Automatic Front Loading Washing Machine Reviews

Bangalore India
With 1.5 year door hinge broke
May 13, 2022 10:26 AM437 Views

Door Hinge broke, BPL doesnt have parts. There were no support from BPL side even though product is still in warranty .


The product was no at all of good quality.
Feb 02, 2022 05:05 PM521 Views (via Mobile)

This product was genuinely badd


Actually this product was a piece of crap... The door hinge broke like a toy piece in just some time after purchase and before that it used to make very loud noises while functioning.


Customer Service


BPL's customer service is miserable, they kept saying a technician will contact you for 2 months anc when that person finally came he tried charging me 6000 Rs for the door and tried to make multiple visits so that he could charge me separately for each one.


Then he claimed that it would be better if I'd purchase a second hand one from some other company that he'd been vouching for since the beginning..


BPL 6.5 kg Front Loaded Fully Automatic Washing Ma
Nov 12, 2021 06:35 PM642 Views (via Mobile)

I bought this Machine in last week of December 2016. Door Hinge broke in 2020& now Inner Drum broke & machine is useless now.


Now I want to buy old BPL machine so that I may get the Part I need to get my machine operation.


My number 7999918913 (Harsh Deep Bansal.)


YOUR RATING ON

BPL 6.5 kg Fully-Automatic Front Loading Washing Machine
1
2
3
4
5
Poor Quality
Sep 28, 2021 05:25 PM977 Views (via Mobile)

Please don't buy this product as this is of very poor quality. The hinge will definitely break after few years and they don't even have replacement for that. They will ask you to get the entire new door worth 5500 rs.


Poor quality front load 6.5 kg door hinge
Jun 29, 2021 11:28 AM983 Views (via Mobile)

After an year the front load door hinge broke out. Absolutely circus we have to go through in order to fix. Since it out of warrenty now they will charge hefty and we need to wait for long as well.


Front door locking hook broken
Feb 15, 2021 06:49 PM2395 Views (via Mobile)

Parts may be damaged. But after 4 months did not received any solution. Parts is not available with mechanic and customar care is giving the excuse of COVID. Even i had requested for entire door.


WROST PRODUCT EVER I BUY
Oct 21, 2020 11:24 AM1345 Views

Poor Quality - Front Door hinge broken completely within 2 years, how this company is providing such parts, not expected from BPL


customer care is giving no response to the customer


Don't buy this product, think before buying this bad product


Worst product. Don't buy.
Sep 28, 2020 10:31 PM1358 Views (via Mobile)

Bought this washing machine on 20/01/2019. The door hinges broken on 20/08/2020 and filled a complaint on the same day. But no one has attended to my complaint . till 27/09/2020. After several calls to their customer care number all my efforts went in vein. I am mentally frustrated and sent a legal notice to the company 4days back. On 28/09/2020 that is today technician came and fixed the door hinges and they charged me Rs950/ for the part. The machine is under warranty but they charged me . But the door hinges is not worth that much amount. This is a worst product and worst service and there is no customer care from customer care executives. They are not friendly they cut the call while you were talking , they are not listening to your grevances. Don't buy this product.


Pathetic product
Aug 03, 2020 04:20 PM1390 Views (via Mobile)

Everything are worst with bpl, first of all my washing machine door hinges broken within 2 year, then its been 3 weeks Technitian came and said he will place order and will come within a week, but no one came and their customer service numbers are not working, its so pathetic service, I really regret purchasing this product, how can we trust Indian products if such products come and no service in market?


Sound
Jan 26, 2020 09:06 AM1621 Views (via Android App)

I purchased this machine and got severe list of problems, noise, vibration and water leakage.there is no permanent solution and Customer service is also not good.company sell it in low price but the product and services are not up to the mark.


My overall experience is horrible.


Never ever buy this product!
Sep 09, 2019 06:46 PM1691 Views

I purchased this product two year back(from Amazon(order # Order # 407-1428535-2098715). Recently it stopped working. I made a service request on company’s call center. I was assured to attain my request within 48 hours but nobody even called. After time limit I again contacted to call center and this went on.


I called up several times and finally also intimated to amazon about the problem. I also send email to company. After 10 days of constant calling, emailing, amazon’s intervention and my frustration, I received an email from company that my service request will be attuned shortly.


Actually this people do not have any service setup anywhere in the county!


When I asked local service people of other brand they all told one thing, ‘never ever by this product’. If this product stops working, company will not send parts and nobody will repair this product.’


Meanwhile I got checked the product form other expert and came to know that I have breakage of drum issue in the product. After 12 days of waiting I received a call from a person said that he is ‘third party representative’ and will charge Rs. 550+18% for visit. I asked him fine, I will pay but now I know that there is breakage of drum issue. The ‘third party representative’ said, though I will charge and then I will send email to company and let you know the cost of parts and when I will come again with part, I will charge Rs. 550+18% again and whatsoever charges of parts.


At last I had sent the machine for scrape and purchased another of some repute brand.


So if you want lots of frustration and waste of money, go for BPL.


Poor Quality - Front Door hinge broken
Jul 30, 2019 01:37 PM6668 Views

The front door hinge is of very poor quality and has broken. I wonder how come some part of cast iron is broken even though my usage is very gentle. The part now costs Rs 3000 and service charges are additional Rs500. BPL needs to workon both quality of product and price of spare parts.


I had bought BPL Front Load based on quality expectations(Old user of BPL TV and also an employee earlier).


YOUR RATING ON

BPL 6.5 kg Fully-Automatic Front Loading Washing Machine
1
2
3
4
5

Recommended Top Articles

Recent Questions and Answers on BPL 6.5 kg Fully-Automatic Front Loading Washing Machine

500
Have a question? Ask away!

X