I was very much happy and had excellent experience of my last used Washing Machine Whirlpool and it had worked nearly 15years without any troubles and at last it got failed and few parts were not available.
I purchased Bosch Washing 8KG WAS24460IN/03 during the July2013 in chennai Vasanth & CO T.Nagar for Rs.43,000/- including tax. We used this machine nearly 3 and half years and it failed and there is no power indicator in the system when we switch on the power.
After checking with the Bosch service center, we came to know that they charge the circuit board failed and it cost around 14,000/- and handle got broken which cost around 3200/- and service charge 800/- so put together it is coming around 18,000/- which is almost equal to the new machine cost and it is digestible to spend this huge cost which is coming almost half of the machine cost and the quality of the machine is not so good for the indian environment conditions and moreover I alert the people not to buy this product since this is manufactured in china with lower cost and poor quality of the parts and it is cheated by the German Technologies used.
Even after the warranty is completed, they are not informed us to go the CMC/AMC of this machine, when I approached now they coolly telling that it is not possible to take the AMC/CMC if the warranty is already crossed product and it needs to be entered immediately after the warranty period. This is what they make money and cheat the people which is really disguising and frustrating.
As I mentioned to ahead for the accepting of servicing this product for Rs.18,000/- and I gave the complained on 30th Jan 2017, till date they are telling the parts not reached and not visiting the site to complete the issue which is again annoying about this poor service and unprofessionalism of this company and it is not really good sign in promoting this product in India.
When I purchased this system hoping that it would work longer than my earlier used system which I am fully disappointed and I don't recommend this product to any of our colleagues due to major repair cost(half of the system cost within 3-4 years old) and I would prefer my next brand would be purchasing the Indian company product. Jai Hind. Be India and Buy India.
My Mobile number 8754424051 and name is VISWANATHAN.C
-
- Thank You! We appreciate your effort.