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Bosch AQT 37-13 Wet & Dry Cleaner Image

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38%
1.93 

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Rs. 16,500 (Launch price)

Bosch

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Bosch AQT 37-13 Wet & Dry Cleaner Reviews

Very very very very Worst Service - BOSCH
Nov 07, 2021 02:08 PM 17300 Views (via Mobile)

We have spent nearly 5000 on warranty & post warranty period. However when we called Bosch customer care they said service centre is not relevant to us.Someone cheated by using Bosch name then we shocked & requested them to attend service from their end because more than 5 times major problem in washing machine.


Still no one came for service but they mentioned nearly 3000 rupees for spare parts for visiting 300 rupees.As we requested them to reduce cost but they said No but still no one turned up.


We are washing our clothes in hand. Washing machine standing in the corner.


Very very very very Worst ever product we bought. Spent nearly 25k for product with no use felt very bad.


Service of Bosch Washing machine is very poor
Nov 03, 2021 07:10 PM 17464 Views

We got problem in one of my washing machine . After complain has been raised on technician has come . He didn't do any fix, just cleaned the drum and charged 800/- of Service charge.


Problem has not been resolved, we have been raising complaint from past 20 days, but no technician is visiting and very pathetic response from Call center as well .


Technician was insisting us to take Board over phone, with out identifying the issue root cause. The board has been quoted for very high price . Technicians are trying to loot money form the people, especially in rural areas, where people are not aware technical issues


Don't buy Bosch washing machine, as 2 of my machines got problem after 3 years of usage and very poor support as well


no guarantee on the sales parts


BOSCH AFTER SALES SERVICE REALLY PATHETIC
Oct 23, 2021 07:52 PM 18221 Views (via Mobile)

Don't BUY Bosch Washing Machines.. They manufacture poor quality products which is not suitable for Indian working conditions and their spares cost are very high. Even if the product under warranty or out of warranty they will charge nearly half price of machine cost. That to newly replaced components will have 90 days warranty. After 90 days any problem happens they will again charge the same.


I will explain my case, I've bought 3 Nos Bosch 7.5kg washing machines on 29.03.2019, (Model No. WAT24465IN) with 2.5 yrs one machine not working. Bosch official website says it is mid and premium machine has 3 years warranty,


I called Bosch toll free requested for service, they said product under out of warranty all washing machines they give only 2 yrs. Warranty.


I have no option to agree for paid service.. Service persons visited by charging ₹800 visiting fee. Then given big list for ₹10000 to replace spares. Because in India Bosch has no technician to repair any components, they simply replace all the parts with new ones, that to replaced new components carry only 90 days warranty, anything goes wrong after 90th day, again you have to spend same money.


After that I contacted customer care toll free nearly 5 times, for extended warranty by paying, No one interested to resolve problem, they simply redirect to local service team. Local service team interested to sell only spares and not to hear any of complaints on warranty issues, moreover they said if you are not interested in replacing spares, scrap the machine go for new one. . After spending nearly ₹33500 on washing machine it works only for 2.5 yrs. Now I am keeping machine in not working condition nearly 1 month. Now I am thinking to go for new machine or to spend ₹10000 on every 3 to 4 months on same Bosch machine.


We all belive BOSCH German company makes No. 1 product. But in India they manufacturer and sell poor quality products at high price with very bad customer support.


YOUR RATING ON

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Regrading washing machine
Sep 30, 2021 10:12 AM 18380 Views (via Mobile)

Very worst service these people are giving better don't buy their products and waste your money...


I have registered complaint regarding washing machine on 30th August which is not working and these people are always giving bullshit answers ever their technicians are illiterate...


1 technician mr prakash raut visited my place on 2nd September and without touching neither he opened any part nor he did anything and said that wired is been burnt due to water and you will have to pay Rs1200 for repairs and went away. After that no one bothered to take care of our complaint.


Mr Achyut Suryavanshi he is the senior and never receives the calls very pathetic service these people are giving and today 30th September I spoke to a customer care executive miss vaishakhi avhad she was also so rude on call and also don't have proper process knowledge...


Technician is really good in Bangalore
Sep 21, 2021 02:42 PM 18779 Views (via Mobile)

As like others I do had quite followed up till 1st first visit of technician. Dileep Gowda from Bangalore team visited, listened patiently and examined by making 15 min wash and gave the suggestions. Due to descaling my drum had problem and he reordered and replaced in 6 days. And gave clear instructions of how to handle as well. I will really give 5 stars for technician.


Don't buy Bosch washing machine
May 10, 2021 01:30 PM 23398 Views (via Mobile)

I bought Bosch washing machine, after one year water inlet went out of control, i bought this machine 14800 rupees, i paid service charge rs 4000, only problem in solenoid valve , i have attached service bill, please guys please aware before buy this product


Bosch washing machine
Apr 11, 2021 10:23 PM 23968 Views (via Mobile)

Worst service, don't bye a Bosch washing machine spares are too much cost and service people also not respond intime


Worst Service
Apr 04, 2021 08:52 AM 23878 Views (via Mobile)

Bosch washing machine service is the worst experience you can have.I was feeling issues with the pump of the machine.There service engineer took advance money on 22/03/2021 to buy a new pump and still he don’t have news on the pump.Machine is not working for the last 12 days.So how it is possible to buy a product from a company who has the worst after sales services.I regret to buy product of Bosch.Never will do the same again


Quality poor service poorer
Jan 25, 2021 12:06 PM 26038 Views (via Mobile)

Speed plus front load machine.Demo was not given properly.Stopped working after 2 1/2 yrs.Called cu stomer care. Most unprofessional and arrogant call center. Company not professionally managed , service worst and product dont know what to say.


Bosch WAT24460IN 8 kg Fully Automatic Front Loadi
Dec 14, 2020 10:21 AM 26646 Views (via Mobile)

Very worst service under warranty time I am buying in 2019. I am calling so many times no one respond


Purposeless Product
Nov 28, 2020 12:06 PM 27250 Views

We had purchase top load washing machine in Aug 2020 based on its brand, but it is totally unworthy. Hard earned money wasted. Its making all our cloth's very dull. It removes not only the strain but only the cloth's brightness.


Bad experience
Nov 11, 2020 03:36 PM 26847 Views (via Mobile)

Very bad experience. No trained mechanic who even know the exact fault of machine.


I bought before 3 years .2 years it was working well then suddenly stop .no one know the exact fault


Everytime came nd told new issue and took 800 rs service charges . .


Its parts r also so expensive and give only one month warranty


of replace part. Bosch is worst company never buy it nd plz save others money by saying not to purchase any bosch product.its totally frud company


Service problem under warranty period
Nov 02, 2020 09:52 PM 24485 Views (via Mobile)

Very bad experience from the service center.No one has came to repair my machine.i registered the compaint two weeks ago.now this is 3rd week.while calling they won't respond also.very bad service experience


Hopeless
Oct 16, 2020 11:15 AM 26763 Views (via Mobile)

Machine 3 years, stop working. Service man said drum complaint. Replacement costs 9000 plus. Seems they are much interested in replacing drums. Heard German technology is great. 25 k lost.


Sojat India
Bosch WAB16161IN 6kg
Oct 14, 2020 03:40 PM 25271 Views (via Mobile)

Bought year 2017, ran fine till last month September 2020, squeaky noise called service center, came inspected opened two screws had a peek inside, rolled the drums , said drum complaint, should change it cost of drum 9500, service charge 800 total 10300... Beleived German product won't make defect, now screwed up, asked warranty on new drum, only 2 months, machine now only scrap, 26500 down the drain, raking my head on what to do next buy a new one or service it.... Feel depressed pathetic now


Horrible Bosch washing machine
Oct 13, 2020 08:13 PM 1320 Views (via iOS App)

Front loading type Bosch serie 4 has inherent design fault. When the springs of suspension fail, it produces tremendous vibrations leading to major damage to the drum, motor and many parts. Never expected German design failing like this. On top of it the service support is just horrible. My machine is down for 24 days.


Bosch Washing Machine
Sep 29, 2020 12:44 PM 24310 Views (via Mobile)

We bought washing machine on 15 August 2020, thought German company mfg, within a month “Problem with Clutch slipping” and called call centre no’s of times worst service, no response, and demo of prod was not proper as on date nobody called or update us”


Now the washing machine is giving more problem daily “E4” every time


It’s very bad service and not satisfied with the product.


Now I thinking why I had bought,


Washing quality & service
Sep 27, 2020 10:05 PM 21675 Views (via Mobile)

It is hard to say that after purchasing this much expensive products of Bosch Company washing machine clothes remains dirty one of service person coming & saying that it is not machine fault you can use Bosch Washing liquid previously after launching complaints they are not coming on time customer care doesn't take any follow up regarding customer complaint & local distributors only Interested in increase his sales not accepting the fact . I request you to not purchase such product


Pathetic Customer service
Sep 21, 2020 01:35 PM 19019 Views (via Mobile)

I bought the Bosch washing machine front load in last May and within a year the body has started rusting. It is kept at an elevated level and there's no water contact. I have been complaining for the past 5 months but there's no action from their customer care. Once some agency guy came, saw and he's tells me that it's because of moisture in the air. Solution given was avoid contact with water. Can you believe in such rubbish solution. After that again they are not responding.


Had high expectations from a brand like Bosch but this is just pathetic and totally disappointing.


Bosch Washing Machine worst service
Aug 22, 2020 10:18 AM 18470 Views

Recently we had a problem with our Bosch washing machine and we have called the customer care many times, they are not responding properly not listening carefully.


Bosch customer service is very bad/worst, they are not supportive at all.


Never thing such kind of worst service Bosch


Best regards,


Prashant


YOUR RATING ON

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Recent Questions and Answers on Bosch AQT 37-13 Wet & Dry Cleaner

500

I want to hook up my new Bosch washing machine only to the cold water. Is this fine? I only do laundry in cold water.

May 27, 2020

By: lau648

Answers: 1

500

I have a Bosch washing machine ,bought in Dec 2012. After giving satisfactory service for about 7 years, the control panel has failed. Replacement cost is Rs 5,900 +service charges. Is it worth to replace or go for a new one under buyback scheme ,. They are offering a discount of around Rs 7000 under buyback.

Aug 20, 2019

By: sloga14

Answers: 0

500

Does making huge noise in the last spin cycle is normal?

Aug 21, 2017

By: mehulgandhi8

Answers: 1

500

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