Don't BUY Bosch Washing Machines.. They manufacture poor quality products which is not suitable for Indian working conditions and their spares cost are very high. Even if the product under warranty or out of warranty they will charge nearly half price of machine cost. That to newly replaced components will have 90 days warranty. After 90 days any problem happens they will again charge the same.
I will explain my case, I've bought 3 Nos Bosch 7.5kg washing machines on 29.03.2019, (Model No. WAT24465IN) with 2.5 yrs one machine not working. Bosch official website says it is mid and premium machine has 3 years warranty,
I called Bosch toll free requested for service, they said product under out of warranty all washing machines they give only 2 yrs. Warranty.
I have no option to agree for paid service.. Service persons visited by charging ₹800 visiting fee. Then given big list for ₹10000 to replace spares. Because in India Bosch has no technician to repair any components, they simply replace all the parts with new ones, that to replaced new components carry only 90 days warranty, anything goes wrong after 90th day, again you have to spend same money.
After that I contacted customer care toll free nearly 5 times, for extended warranty by paying, No one interested to resolve problem, they simply redirect to local service team. Local service team interested to sell only spares and not to hear any of complaints on warranty issues, moreover they said if you are not interested in replacing spares, scrap the machine go for new one. . After spending nearly ₹33500 on washing machine it works only for 2.5 yrs. Now I am keeping machine in not working condition nearly 1 month. Now I am thinking to go for new machine or to spend ₹10000 on every 3 to 4 months on same Bosch machine.
We all belive BOSCH German company makes No. 1 product. But in India they manufacturer and sell poor quality products at high price with very bad customer support.
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