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Boodmo

MouthShut Score

21%
1 

Customer Service:

Product Quality:

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Reliability:

242-243, Phase 5, Udyog Vihar, Gurugram 122015, HR

+91-11-41189222

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Boodmo Reviews

Very poor service
9 days ago 16 Views (via Mobile)

Order no - 1739383757-2614


Item name is speed sensor assembly.Item is incompatible with the model and I have no use in Baleno delta Cvt 2015 petrol model.kindly return this item.And I am an old customer of boodmo kindly proceed plz.


1.Car Manufacturer - Maruti Suzuki


2.Model Line - Baleno delta Cvt


3.Year of Manufacture- 2015


4.Modification (Variant) - delta CVT transmission


5.Fuel Type (Diesel/Petrol)- Petrol


6.Chassis Number - MA3EWB22SFK103324


Plz do some needful.And call 9424707159.kindly do some needful


Noida India
Boodmo(Smart Parts Online Private Limited)
9 days ago 68 Views

Order #1737704708-6342 was given to boodmo(Smart Parts Online Private Limited) on 24 Jan'25 13:15 and


Order Amount: 810.00+ Delivery Charge: ₹285.00= Grand total: Rs 1095 for the purchase of 5 ltrs. Blue coloured GoodYear coolant bottles(part no.: GYL1090001) but upon opening one of the coolant bottle, it was observed that the coolant's was not which was selected, ordered and paid for through boodmo app. as its colour and composition was different(green coloured).


This type of coolant is not recommended by Honda City 2011 car manufacturer, neither ordered by the customer and was a blatant violation of the sale contract between the customer and the seller(boodmo/ smart parts online private ltd.)


I contacted the boodmo's customer care within the return window and conveyed this issue to them . Initially they agreed that wrong item was supplied for the order and they will do the return and refund but after 3 or 4 days have passed, they neither refunded nor tried to return the wrong item sent by them.


They kept on harping that they will return the items in few days but after passing of more than 19 days they have excused themselves from returning the wrong item sent and now changed to new lie and excuse that their courier partner EComexpress does not take returns in my pincode area(another lie from their side) so I need to courier the wrong items to their address and then they will look into the refund and also since they are not responsible for sending the wrong item to me so they will refund only the 4 bottles only and not the one which I opened, believing them to have sent the right item. They have lied and excused themselves on multiple instances and never tried correcting the wrong done to me but they want me to believe them further and spend money and time in returning the items to their location.


These scamsters at boodmo(Smart Parts Online Private Limited) are cheating innocent customers and selling anything to them and robbing customer of their hard earned money. They do not follow their own set of rules and have no ethics, integrity, honesty but are liars and fraudsters.


Refund for returned item turned down
23 days ago 64 Views (via Mobile)

I had ordered Luxury Armrest from Boodmo for my Nano car.In their website they had mentioned that it is compatible withmy model of Tata Nano car. However it did fit in and I returned it. I returned the product to the company and I recd a mail stating that the return has been received by the company and the same was complete.They also apologised for the delay in processing the refund for the return item.


However, subsequently they refused the refund saying that the policy of the company does not permit the same although I had returned the item within the stipulated


YOUR RATING ON

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Worst Delivery Experience
Dec 11, 2024 12:23 PM 177 Views

I had a worst experience when I ordered a window regulator for my Fiat Punto from Boodmo recently. The part was delivered after a month and shipped from Bangalore, was delivered with a delay of 6 days within Bangalore. The parcel box was crushed and I had requested Boodmo to process the return but they straight away denied saying the return window is 1 day after delivery. The part was bought for 2K but they are not ready to process this return. Their service is worst and they just send automated messages without responding to the questions/queries in our e-mails. Also they are not accepting their delay in delivery. I would not recommend anyone to buy through Boodmo based on this worst experience I had.


Boodmo and Ecom express are in conjunction
Nov 18, 2024 08:37 AM 213 Views

At last Boodmo delivery partner Ecom express delivered the goods.


The parcel is not tampered, .Main draw back is Ecom express never provide physical address and location of the local ecom delivery point, which will make you really annoyed


Boodmo Worst experience
Oct 17, 2024 09:41 AM 286 Views

I ordered spare front shockers for my Tata Nano car via order id # 627-1089. Estimated time of delivery is passed and order not received. After calling to their customer service number my call is diverted to IVR there is no any person to take the calls. Please be aware and check reviews before placing orders.


Boodmo realty review
Oct 16, 2024 03:20 PM 274 Views

Please note that BOODMO is mostly a fraud company. I orederd a part for my JEEP Compass worth 1995. I received a Borken Used part in the Box. It took 4 days to create return request but thet refused to pick it back or refund the money.so order at your own risk and if you too much money too waste.


Total daylight scammers They eat your money
Aug 26, 2024 08:15 AM 357 Views (via Mobile)

They take full amount shows stock qty and delivery date after you pay they say stock is not available with seller they change delivery dates no information to customer nor mail for it and no matter you do raise ticket they don't reply ever. No contact number for direct customer care or person only ivr recorded msgs they will close your tickets block your access to tickets section of their app i have been cheated for big amount dont make any transaction file FIR under section 420 on them total scam... Full daylight robbery owner needs to be in jail of this company as soon as possible


ahmedabad India
Boodmo Cheating
Aug 16, 2024 12:06 PM 370 Views (via Mobile)

I have placed order on Boodmo on 19th July for automobile products which were shown as "available". As soon I paid in full, they kept on changing delivery dates. Until today, the 16th of August the product is not delivered. I raised several tickets and all of them closed without consulting me ! Boodmo is a fraud company, avoid dealing with them. The matter is now being taken up through consumer court. There is absolutely no way to contact Boodmo other than leaving a message which is closed by them without any solution.


Fraud Boodmo and No Kannada customs support!
Aug 03, 2024 11:45 AM 450 Views (via Mobile)

Where is my order ???


It’s supposed to be delivered 2nd and still not yet delivered!!!! If you can’t commit the proper delivery why the hell you people wanted to commit the wrong things ! Don’t be ashamed of yourself ????


Worst in order delivery and the you guys are scammers !!!!


And you people have branches in Karnataka and in customer support there is no language for Kannada !!!!


If you don’t wanna respect the land which is giving you food and shelter go to whatever the languages you’ve kept as a mail languages for customer support!


If you are in Karnataka there should be a Kannada option!


And finally your service very bad!!!!


Don’t ever trust this scam website!


Non Delivery of items in time. Boodmo
Jun 12, 2024 08:10 PM 456 Views (via Mobile)

I Ordered 4 items which was already in stock by the firm. But now they change the delivery date 5 times already I paid the money. They are cheating the customer. And the response the technical staff is worst. Even I booked tickets for my query the just close the query. When we rang the customer care. No response


Badoo is fraud they will not refund your amount
Dec 22, 2023 09:47 PM 695 Views (via Mobile)

Bodmo is just fraud don't order any thing from badmo. No customer support. No response for your raised ticket. After pay the amount for your order. They don't cancel your order and they don't refund amount


Dubai United Arab Emirates
Unprofessional E-commerce site. Highly unreliable
Dec 20, 2023 05:47 AM 644 Views (via Mobile)

Order for alloy wheels placed on 25-NOV-2023, they have shifted delivery date twice. Google search says the parts are in stock and yet they are expressing their inability to deliver it. ??


Chandigarh India
Very pathetic and poor service
Sep 30, 2023 11:43 AM 734 Views (via Mobile)

Very poor and pathetic delivery service.. I ordered some parts for my car on 28 August and estimated time of delivery was 7th September.. courier not delivered as its now 30 september.. never ever buy anything from such irresponsible website... dont waste your money with such lazy people.. #fraudboodmo


Boodmo unethical suppliers
Sep 01, 2023 01:21 PM 824 Views (via Mobile)

I ordered a Fuel filter through boodmo from one of thier suppliers named SWARAJ for my vento Car. I received a used item as seen in the pictures. Boodmo also now is in collusion with them by not closing the delivery window and still showing as undelivered so that i dont have the option if creating a return ticket


Bogus site no delivery no customer service
Aug 17, 2023 10:05 PM 784 Views (via Mobile)

There is 100% no customer service


No human to answer email or phone call


Email will be responded automatically to send the picture of the product and that's it.


No one will take it further


U will get ONLY some products delivered. All others will be missing in your shipment. But the status of the shipment will be delivered.


It has been 30 days since i wrote 5 mails and support request created. No one has cared to respond.


Pathetic
Aug 01, 2023 05:21 PM 841 Views (via Mobile)

Pathetic customer service. Selling damaged or poor quality products. There is no option to return and no cash on delivery. PLEASE NOTE YOU WILL LOOOSE YOUR MONEY IF YOU PAY AND ORDER. THWY WILL NEVER DELIVER YOUR ORDER ON TIME OR WILL DELIVER POOR QUALITY ONE AND YOU CANNOT RETURN


Very bad experience
May 16, 2023 03:43 PM 967 Views

I ordered a mobile holder for my car. I received the damaged product after 4-5 days. Instantly, I sent an email with the product image and tried to call them, but their customer number is not valid.


Now they are refusing to replace the product and are also not providing a refund.


Not recommended.


hoakamtsahzamMouthShut Verified Member
Mon India
Trusted website
Apr 04, 2023 05:25 PM 959 Views

Boodmo.com is an online marketplace for car spare parts based in India. They offer a wide range of products from different brands and manufacturers. The wibsites allows users to search for parts by entering the make and model of their vehicle or by part number. Boodmo.com claims to provide genuine parts at affordable prices and offer a 10-days return policy.


I have ordered many products from this site and all the products were received in perfect condition and the customer care service is also responsive. Overall the site is good but only the CASH ON DELIVERY service is missing and the GST amount is high. Still I experienced a very good shopping in this website.


Chennai India
Honda City engine splash guard
Mar 28, 2023 12:13 PM 981 Views (via Mobile)

Thumbs up to Boodmo. I recieved the part in good condition and at a rate much lower than any parts shop. The part came in 8working days. I was sent messages for rating the app on Facebook. But, as I am not on Facebook, I have written my review here. I will give 5 stars to Boodmo.


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