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44%
1.65 

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Bonito Designs, Thane Reviews

Exceeded All My Expectations!
1 day ago9 Views (via Android App)

Bonito Design exceeded all my expectations with their creativity and dedication. Absolutely brilliant


Attention to Detail is Unmatched
1 day ago9 Views (via Android App)

Every little detail was carefully considered by Bonito Design. From the layout to the finishing touches, everything was done with such precision and care.


Stay away from Cheaters
6 days ago191 Views

One of the worst service by an interior company. The only thing matters to them is money . They misguide the customers, do not share the contract copy on time, no response from the customer care.


You will be cheated with wrong estmates given and then they would no share the agreement copy or the receipts.


When escalated they call and threaten to assault the customer .they have a whole bunch of people who work on this agenda including their CEO


YOUR RATING ON

Bonito Designs - HSR Layout - Bangalore
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Avoid Bonito Designs: Poor Quality/Design & Delays
Nov 07, 2024 01:37 PM933 Views

Multiple Projects Ruined by Poor Quality, Delays, and Unprofessionalism


If you're considering Bonito Designs for your home interior design, I strongly urge you to think twice. I’ve worked on three projects with them(Project IDs: 10249, 12819, 13721), each costing over 10 lakhs, and each plagued with significant issues. My experience makes it clear: these aren’t isolated problems, but systemic failures that will cost you time, money, and peace of mind.




  1. Shoddy Workmanship and Poor Attention to Detail:




Bonito Designs consistently delivered poor quality workmanship across all three projects. A prime example is the TV unit ledge, which was supposed to be a continuous piece but came with a poorly placed joint that ruined the entire design. Despite repeated promises to fix it, they took no action. If you're looking for high-quality finishing, Bonito Designs will leave you disappointed.




  1. Unacceptable Delays and Broken Promises:




For Project 12819, I experienced a 5-month delay—despite being promised a 90-day completion. I initially gave them the benefit of the doubt and approved an incomplete design, believing they would finalize it later. However, once approval was given, they became completely unresponsive to my requests. When I followed up, they offered weak excuses like needing “3-5 days to provide renders due to their software.” Worse, they unapologetically stated that I wasn’t their only client, as if that justified their neglect. These delays are not rare—they are consistent across their projects.




  1. Lazy, Uninspired Designs that Don’t Meet Expectations:




Bonito’s design team appears disinterested in producing creative or thoughtful work. For my child’s study unit, they initially presented a below-average design that even a regular carpenter could surpass. I had to resort to Pinterest for inspiration and then guide their team on how to improve the design. For a company that claims to specialize in interior design, this lack of initiative and imagination is shocking.




  1. Terrible Project Management - You Will Do All the Work:




One of the most frustrating aspects of dealing with Bonito Designs is that there is no single point of contact to manage your project. As a customer, you will be forced to constantly chase them for updates on design, production, dispatch, and execution. Bonito offers zero accountability, leaving you to handle everything on your own. If you want a hassle-free interior design experience, this is not the company for you.




  1. Nonexistent Quality Control - Prepare for Major Issues:




Bonito Designs claims to have a quality check process, but it is practically nonexistent. Throughout my projects, I personally found multiple issues, including missing panels, hinge caps, poor cleaning, and even property damage. If you expect a high level of care and attention to detail, prepare to be severely disappointed.


Conclusion: Don’t Fall for Their Promises


In conclusion, my experience with Bonito Designs has been nothing short of a nightmare. For the premium price they charge, the level of service and quality delivered is completely unacceptable. I am attaching screenshots of my WhatsApp and email conversations with their team to provide further proof of their unprofessionalism. I hope this will help potential customers avoid the mistakes I made by choosing Bonito Designs.


If you value your time, money, and home, stay away from Bonito Designs. There are plenty of other design firms that offer better quality, better service, and more respect for your investment.


Inspiring Interiors
Sep 09, 2024 07:30 PM1128 Views (via Android App)

The interiors are inspiring and make everyday living a joy. Very much Fabolous they are really. Good


Bonito designs
Sep 09, 2024 04:10 PM1124 Views (via Mobile)

I have got their designs for my office and quatiton


Designs are very beautiful elegant


Everyone must try their designs


Classic look


Thanks bonito great work keep it up


Hassel Free Experience
Sep 08, 2024 09:18 PM608 Views (via Android App)

The entire process was hassle-free, and the results are amazing. Very much brilliant they ate really


Modern Oasis
Aug 23, 2024 08:36 PM821 Views (via Android App)

They seamlessly combined beauty and utility to turn my place into a contemporary haven. They are top class


diljanmia872MouthShut Verified Member
- India
Functional and Stylish
Aug 23, 2024 08:28 PM837 Views (via Android App)

They struck the right balance between function and style. My home is now both practical and stylish.


Exquisite Taste
Aug 22, 2024 08:26 PM179 Views (via Android App)

The catalogue at their experience centre will appeal to people who have exquisite taste. The designs are fresh modern and unique in their own way.


Happy Makeover
Jul 22, 2024 09:59 PM394 Views

My home got a fantastic makeover from Bonito Designs . Their cool design theme has created a relaxed and happy atmosphere. We are just loving it in the family. The pooja room design is a peaceful corner that brings me calm."


"Dedication to Excellence
Jul 22, 2024 09:48 PM442 Views

The team's dedication to delivering exceptional results has made the renovation process smooth and hassle-free. I really liked the complete experience."


Budget Friendly
Jul 22, 2024 06:17 PM446 Views (via Mobile)

Bonito has provided quality service within my limited budget, exceeding my expectations. The personalized support has made me feel valued and supported throughout the design process."


Bonito is a fraud company
Jul 16, 2024 10:04 PM240 Views (via Mobile)

We had registered for interior design in the month of April but couldn't continue bec of personal reasons. In any case they had committed to return our advance payment on case we do not continue. It's been 2 months and more we haven't received the money. There is a manager call Sunit who doesn't answer our call. I can't believe a company with such high profile names can be fraud.


Unfair trade practices
Jul 16, 2024 04:52 PM258 Views

I engaged with Bonito Designs(https://bonito.in/) for an interior design contract for my newly acquired property in Piramal Vaikunth, Thane. In August 2023, the Bonito team contacted me, asserting their exclusivity as partners with Piramal and their specialisation in the property. They enrolled us in a Prive program with a commitment to deliver end-to-end within 90 days, as prominently communicated in their marketing materials.


We commenced the design phase promptly, completing the initial 30 days of designs by October 2023, even before taking possession of the property, to expedite the process. Upon acquiring possession on 22nd January 2024, Bonito Designs conducted their first site measurement the following day i.e. 23rd Jan 2024. However, as of today(3rd June 2024), we are yet to receive the final handover. This delay stretches close to 4 months, exceeding the initially stipulated timeline by approximately 2 months.


Notably, Bonito Designs' policy requires full payment upfront before commencing work, a condition that I've adhered to diligently by making all payments in time. When I raised concerns regarding the delay with Bonito representatives acknowledged the delay but cited the absence of compensation clauses in my contract, implying their inability to address the delay.


My grievance lies in the ethical conduct of their business operations. Despite aggressive marketing strategies and endorsements from industry stalwarts like Gauri Khan and Manish Malhotra, their post-sales service lacks empathy and accountability. While there might not be any legal infractions, their disregard for customer satisfaction is evident.


It's disheartening to note that similar complaints against Bonito Designs are already prevalent(https://voxya.com/company/bonito-designs-pvt-ltd-complaints/1246624), indicating a pattern of dissatisfaction among consumers. Despite these challenges, they continue to leverage their marketing prowess and unethical business practices.


Unique Designs and teamwork
Jul 15, 2024 06:58 PM484 Views

I'm thrilled with the bespoke furniture pieces from Bonito Designs! Their attention to detail, innovative approach, and commitment to excellence have resulted in truly unique and functional pieces.


Bonito Designs is Fraud
Jul 14, 2024 12:48 AM469 Views (via Mobile)

Waiting to get refund of 1.96 lakhs advance paid to BONITO Designs. They didn't understand our need, lied on budget initially and later escalated by 40% ! No processes, No timelines, andNo service. They haven't delivered our project in 6months!


Chennai/Madras India
Fake Company
Jul 08, 2024 12:36 AM215 Views (via Mobile)

We had booked bonito designs with the initial amount of 1.90 lacs approximately in Jan 2024. It is under-construction project and possession as per builder that time was in dec 2024.


Now we are expecting delays and due to some personal financial issues we decided to sell this property. Contacted bonito to give us our money back as project has not even started yet with anything like actual designing. They have just kept our money as advance with them for more than 6 months now.


I have emailed them. And even the sales staff. With no response yet. No refund is given. When it comes to selling something their team is very professional. But at such situations they will not even bother to answer your calls or even call back or do not even reply on messages.


This is ethically wrong and kind of fraud done with us. You guys have taken my 1.90 lacs approximately. Earned enough interest on it for last 7 months. And not giving my money back when my plans have changed. I am in financial difficulty . I am going to file a case against you in consumer court. I can not loose my hard earned money just like that.


Money minded!
Jul 02, 2024 09:46 AM174 Views (via Mobile)

Had visited the Bonito experience centre in Kalyan Nagar two weeks back. As soon as I stepped in they had asked about my budget and since then the treatment was cold (obviously as my budget was 7L only). Later I met Adi who had introduced himself as a designer and had explained about Bonito and what are the pros if we had decided to go with them. I told him that my budget was within 10K and he told that he would get back to me and I am yet to hear from him. I knew he wouldn’t call back as they weren’t happy with my budget. They are money minded and unaffordable for middle class as they look for clients who are willing to spend huge. It’s better you keep a board at the entrance stating this. I have decided to go with another interior designer who is pocket friendly and they are helping me with a premium design for my new house.


Luxury Redefined in Home Design
Jun 22, 2024 01:25 PM431 Views (via Mobile)

Luxury Redefined in Home Design


Bonito's designs transformed my home into a luxurious yet cozy space, exceeding my expectations.


YOUR RATING ON

Bonito Designs - Thane
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Recent Questions and Answers on Bonito Designs

500

Can you please share the highest person to whom I can escalate my issues? Project number - 5026

Nov 28, 2023

By: swatirath86

Answers: 0

500

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