Bata, Hill Cart Road, Siliguri

2 months before purchase bata shoes ..very bad quality..really disappointed ..Within a few days, the pasting of the shoes started coming out.

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We had a very bad experience in this store.Very inexperienced sales force and there is no one to address the issue.There is no guarantee that the customer will get the selected product because of the lack of sales force among staff.Please try and improve atleast to bring it to minimum!

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Very poor response & they doesn't know how to speak with customers. Moreover manually they are writing in bill amount in papers but not using laptop.

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Worst service I ever had, purchased a Chappel worth 1000 rupees and within a years of time it started tearing, I don’t understand paying so much and so less warranty period.

And after giving for repair the Chappel are looking very shabby, r

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I bought one pair of sandals. The stitching failed after two days. According to Bata, the replacement can be done at any Bata store. When I approached the Bata Shop on Bagluru Cross Road in Bangalore, they refused to take it. I had to return the shoe to the store where I bought it, which was around 40 kilometres away, for replacement. The products themselves are of poor quality.

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Karaikudi showroom please answer me 8946010403 2 time or 3 times issued but botam broke other one I used 1 weeks some broke bottom

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Bought shoe from hush puppies within 2month got toned it’s not worth to get shoes from there worst quality.

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A store full of customers is not always a good thing when particular people/families are not treated properly, being ignored is one of the most important things you shouldnt do to a customer and that happens to almost everyone. Its sad to know that we are not alone facing this issue

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I bought a pair of slippers last month.. Nd now its colour has gone..nd my backfoot is having d colour of my slippers..this is my frst experience with bata...very much disappointed...

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Appreciate the curtousy and services of Sales Staff Mr.Manu, his way of interacting with customers makes us to go back to this Bata Show Room always. We are very frequent buyers from this show room. Other Staff are also equally good.

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I am using bata shoes for 20 years, I have found that this brand has quality products at a reasonable price.

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I recently purchased a pair of leather shoe here. This is a big store and almost all type of Bata products are available here. Staff is supportive. Store location is good. One must visit for genuine Bata products.

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When it comes to some complaints they treat as if it's an obligation.

First they don't guide you

They make you run from this store to that

Complaints phone number is changed

How as a lay man we know

So redemption of points in the

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Its great platform for footwears.Having plenty of collections with best quality.Price will be worthy for the products

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I purchased a pair of shoes from Bata shoe store, Pitampura; Delhi. The product was really below my imagination. The leather used for sole of Bata shoes is worst as the sole of both the shoes was broken. Quality of products from Bata shoe company is really poor. I registered a complaint on Bata shoe store, Pitampura to replace against which he said, "I will send the shoes for repair."The shoes were not repaired properly and the shopkeeper replied, "Company provides 50% claim." I made a complaint on customer care and my complaint remained under process. Bata India is befooling customers with low quality shoes and above all, there is no support from customer care section. I have decided not to buy a single pair ever again in my lifetime from Bata.

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What is Bata is very nice shoes manufacturing company e is a very long timeVery good running shoes from Bata company. Lasts for a long time and keeps on moving and its price is also very good. Don't get too expensive and run very nice shoes. The company should always be running.

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Bata is giving you the best quality shoes for many years. Don't go with the website for order anything in data. I prefer to buy in bata showroom for all kind of shoes sandles and so on

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I belong to Chandigarh and I had gone to Bhubaneswar for a wedding of my niece on 30th June 2021. During the time Orissa as a state was under Covid 19 lockdown protocol(all shops were closed except essential commodities – can be verified very easily in the government notifications) which was relaxed only on the 1st of July 2021. Shops were open till 2 pm only.

During the event on 30th June, my shoe broke, and fortunately due to the easing of the lockdown the next day I was able to go to the market before 2 pm to be able to see some shoes.

I found a few shops open on a road and went to Sheela shoes around 1 pm. They mostly had local brand shoes available with them. The shoes available of any reputation on the display rack were of the brand of “HUSH PUPPIES A BATA PRODUCT.”

With the trust of a good brand, I bought the shoes. The dealer gave a discount of 10% on MRP on his own account as this was the first day of his shop opening after the lockdown. The same discount is available on https://bata.in for the same shoe.

I bought shoes back at the hotel and worn them for the evening function and lo and behold, they broke. Not even 10 hours after the purchase.

I was very humiliated and harassed and it was my real sister’s daughter's wedding and on the wedding night, I am without shoes. Somehow the night passed and the next day i.e. the 2nd of July, I was back in the shop.

They refused to return the shoes and it states on their invoice, “Goods once sold cannot be taken back or money is not refundable” They offered me the same type of shoe again and it then when I noticed that the shoes were actually manufactured in May 2019, they were already more than 2 years old. So I refused on the account that they may break again and I am not living in the city like a local. I have a flight back on the 3rd back to Chandigarh.

They offered my local shoes but I bought a brand that I trusted in the first place as I did not want to buy local shoes.

I spoke to the customer care and after days, weeks of my following up I have received this reply from Mr. Traun Talwar, Customer Service Team, Bata India Ltd.

“With reference to the concern raised by you, I would like to inform you that the article purchased was under a special sale scheme and under “No Claim, No Warranty” policy.

As per the service policy, articles purchased under Discount Sale are not considered for replacement.

These terms and conditions are clearly stated in the cash memo to ensure transparency in the services provided to our customers.

I regret to inform you that I would not be able to consider the pair you are referring, for replacement.”

Now after reading this I have a few questions:

1.The copy of the bill states very clearly “Goods once sold cannot be taken back or money is not refundable”. Is that not that the case when your product is in a workable condition and does not break in 10 hours of its purchase. Is that the model of quality that a brand like Hush puppies stands for?

2.There is no mention of it being a sale item on the cash memo.

IF BATA HAS ADOPTED THIS WORKING MODEL OF MAKING MONEY DURING THE COVID PANDEMIC, THEN SO BE IT.

HENCE MY RECOMMENDATION. STOP BUYING BOGUS BRANDS THAT DO NOT STAND FOR THE QUALITY OF THEIR PRODUCTS. BOYCOTT THEM.

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Here it is nice foot wears to check it out .

Bata Footwear was always of good quality. Models were classic and reliable. All footwears were at a reasonable price and long-lasting. Bata shoes, sandals every product is of good quality.

Bata shoes are simple in design yet trendy enough to stand out in a crowd. These are also extremely comfortable to wear. . Running shoes from Bata come with laces and one-of-a-kind panel and stitch detail.

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I ordered bata shoes online from bata store and the product delivered ot being upto the satisfication, was returned. I called the customer care and could not get an online exchange thus my request for refund was created. since one month from 14th june till today, I have not received the link for refund, even after multiple calls and mails. if you shop from bata online store, be ready to only wait for days andget no solutions

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