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Bansal Sons Jewellers, Delhi Reviews

New Delhi India
Looters
May 22, 2024 08:52 PM 133 Views

I went to bansal and sons to buy my engagement rings. I finalised 2 rings for 1 lakh 60 thousand. Upon billing I was informed that the rings are igi certified but when I went to receive them they changed the certificate to some local indian lab and started shouting on us that they never said its igi certified.


Requested them to cancel my order I had not even taken the ring out of the showroom also for even a minute. My order was not even delivered to me and it was all cash dealing they still looted 8, 500 from my payment saying we will only give you this money back after deducting making charges and diamond value @90% buy back.


Honestly, it was straight out cheating because they were not delivering what was promised more over the owner was misbehaving. The ring was not even received or handed to us even for a minute still his was greedy enough to deduct the amount.


Not at all fair business practice.


No changes to the ring were made basically he never sold the ring to us but since we paid him cash he decided to take 8, 500 from us because of dishonesty and total greed.


Later onn they made a lot of promises to try to loot us more. They even lured us that they will give more discount on the jewellery which all seems like a lie and quality of diamonds could also be compromised.


A great occasion spoilt by them. We will never forget the way the owner treated us.


parvkaushik1988MouthShut Verified Member
-Delhi India
Good one
Feb 20, 2016 08:28 PM 5986 Views

Well, in December 2015, I decided to gift a gold ring to my wife on her birthday which comes in January. Hence, I decided to visit Bansal Sons Jewellers as this is a kind of brand you can put your trust on.


I went there and simply described what and why I want, they come up with so many ideas and designs. They work on their staff's attitude which is good. All of the staff members are good and helpful. Well, finally I decided to buy a gold ring around INR 18, 000.00. This is because I could not stop my self buy that product right there as the way they were explaining me and showing me the quality of that ring. Also, customer service is something which plays very crucial part while selling your goods.


Bansal Sons Jewellers believe not to fool their customer and sell 100% pure quality as promised. Thanks a ton to them:)


Bangalore India
Ready to be looted---Visit this place
Apr 30, 2011 01:24 PM 5561 Views

It was in Nov'07 when I got trapped with this jeweler. It was my engagement & the decision was all taken in a hurry. Since I hail from this place, I quickly took my mom & a friend to buy a ring for my better half.


The Trio in the shop (Father & 2 sons) treated us very well. They were too soft spoken & doing their product marketing so well that anybody can fall in their trap....We finally agreed to a ring that costed me ~21K. It was a diamond ring with 7 diamonds...I had asked the trio about the quality & the strength of the ring and were assured multiple times that all diamonds are strongly bonded within the gold structure & will not come out at all for the life time.


Since I wanted to be doubly sure, I checked with them multiple times on this aspect. Since it was a good looking ring, I had opted for it & wanted to be completely sure that I am buying a good piece that would last long since it would be a token of my love for my wife. we took the bill & took the delivery of the ring, next day.


All went fine & a month after my marriage (Mar'08), by then I had moved to Bangalore due to my professional commitments, one diamond piece unknowingly shelled out of the ring with no whereabouts. We were completely shocked but then since being in Bangalore there was hardly anything that I could do about it.


We came to delhi for Diwali trip the same year & went to the jeweller. This time again, he was completely impressive, reflected a very soft spoken attitude & gave me a 2000% assurance that he will fix a same sized diamond for Rs 1500 & that would not come out just like that. Though I was a bit skeptical this time, but since it was an engagement ring & for obvious reasons, emotions were attached to it, me & my wife decided to get it fixed by paying the amount. Even when I collected the ring back from these people, they gace me enough assurances that the diamonds are properly jolted within the golden cage & will not come out this time.


I came back to bangalore after the diwali trip & after a month, again another piece of diamond plucked out with no whereabouts. Again, since I had no option but to wait for another delhi trip to speak to the jeweller, I kept waiting.


After another 6 months when I visited the jeweller and asked him about the quality of products they make, the trio , all in one single tone, came upon fighting on me that there is no guarantee of any product. I reminded them about the assurances that they made while selling the ring to me but to my utter dissatisfaction, they were completely ignorant of my words & instead increased their voice ...just to prove that I was wrong.


I was completely surprised with their attitude & was not believing that these were the same set of people who while selling the ring to me...were treating me like very well. The way they changed colors, was quite embarassing. This time they again mentioned that they would get the ring repaired however I was not ready to be looted again & asked them for my money back.


They deduct some % as making charges & all I received was a mere 16 K. So what I spent was 23 K & what I got was 16 K with my wife wearing the ring for not more than 2 months.


While I dont regret the money, but instead the change in their behaviour & the emotions that were attached to that ring.


My only advice to all people would be (specially local residents who might shoppe with them), not to go to this jeweller at all since he is a Thug & will treat you like a customer only till the time you pay him the money.


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