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Home > Personal Finance > Insurance Companies > Bank of Baroda Health Insurance
Bank of Baroda Health Insurance
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I had visited this insurance agent as I want to start my new insurance. The company is very old and is popular. The staff working here are very less and most of the time they don't respond properly as they are busy. I had asked for a form and had to wait for an hour to collect the form. Also after filling the form I had asked for various schemes and services. So they had given me a booklet and told to visit the website. My insurance got started after two months. For a single work to do they take too much time. I had asked to many people regarding this insurance company and I got to know what that it is not that good and during claiming the insurance one has to many ups and downs. Visit the branch everytime or call them. I suggest not to have any insurance with this agent because of poor services.
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I purchased the policy for my family in Oct 2010 from BOB koparkhairane, Navi Mumbai and after multiple followups with the bank, the policy document was delivered. However the policy booklet and the ID cards did not come. On again contacting the bank branch, they directed us to contact the insurance company directly. For almost 3 months continuously, we tried calling the insurance company branch at Thane but either the phone would not be picked up or after picking up it will be kept on hold'looking for the right person'.
When I contacted the BOB branch yesterday, they could talk to someone at Andheri branch(I think!) and the feedback was that since the photographs were not received by them, the ID cards are pending(No mention of why policy booklet could not be sent). The insurance company or the bank were not even bothered that they haev done an incomplete job after receiving full money.
The bank manager asked us to resubmit the photographs, again with a mention that the bank has no role in it and the insurance company is asking for it. All this was sublitted at the brach in Oct itself and they otherwise(rightly) were not willing to accept the proposal itself.
Six months have passed and we are not in possession of full documents and in case unfortunately a claim arises, we would have nowher to go. All of them including the TPA would wash their hands off that we do not even possess the ID cards.
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i am having the policy from27-10-2012 can i am eligible for hernia operation
Jul 17, 2014
By: chiranjeevi1953
Answers: 1
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