Bajaj is a a very big company, I have used a lot of products of bajaj OTG, toasters, and other small appliances
Experience with Water Heaters
One : the old majesty 25 litres water heater which used to be copper tank I had purchased it from a store in Bangalore near majestic wonderful product because it has worked well and lasted very long, till today it works nicely heating water fast and gives enough water for about half hours bath.
Two : bajaj 15 litres shakthi which used to be copper tank from the same store in Bangalore near majestic still working and giving me hot water with good out put and heats in less time.
On 18/1/2010 I purchased a bajaj platina 25 litres new model from a store in majestic bvk iyengar road this water heater has a new modern look but after installing it and using it for some days I found that the hot water I get is very less compared to my old water heaters of bajaj it was really something I didn't expect a new product should give me better output of hot water but was incomparable.
I believe the old products were really good unlike today I found that bajaj is not a manufacturer of these water heaters and the inner drums are not the copper drums they get them manufactured in china and only market the product here in India.
Well that was the 1st attempt, I again purchased a bajaj after this out of faith and trust including hope on 10/8/2010 I purchased the shakthi 15 litres from the same store in Bangalore looks new and different again this time I have been using it till now good output of water no issues with heating and performance ----- as months passed -------
Here we go 15 January 2011 heater not working whats the problem coil has put my nerves in the water heater, call the service engineer from bajaj replied : ill would be visiting your place on 17 January 2011, 17th has passed, 18th has passed finally 19th the service man arrives what is the problem with the water heater madam, I replied: the water isn't getting hot the service man replies: ill check that, he checks the same and replies madam the coil has burnt out so I would need to replace it, I replied ok, -----suddenly madam the coil would cost you 700 rs for replacing.
I replied I have guarantee for the same he replies the water heater has been switched on without water now so the guarantee would be void wait a second how can my water heater be switched on without water ... When I'm in an apartment with 24/7 running water not only that I said ok replace the same.
I would bear the 700 for now as I have a 3 year old kid at home and its a very important to get my water heater working as early as possible. Now the service man says I have no stock for the coil I would have to get the same and get back till today the service man has not attended to this complaint and I have no idea when will he do the needful.
(This is my experience in buying a bajaj geyser you could be next I recommend all my friends and people out there to be careful before buying a product like bajaj).
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