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Apollo Pharmacy Image

MouthShut Score

42%
2.02 

Staff Attitude:

Medicine Availability:

F-3, Near HDFC Bank, Main Market, Kirti Nagar, Delhi 110015, DL

+91-40-47476975

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Apollo Pharmacy Reviews

Bad services of Apollo Pharmacy
3 days ago 43 Views (via Mobile)

I have paid an amount of Rs. 1277.48 on 19.01.2025 for supply of medicines on urgent basis. Till date neither medicines have been supplied nor my amount has been refunded inspite of several reminders. This type of behavior from a reputed online company was not expected. Therefore, it it advised not to transfer any amount in advance for purchase of Medicines. It is better to choose COD option for payment.


Worst service ever
5 days ago 77 Views (via Mobile)

They have cancelled my order after 5 days. They never attempted any delivery & just showing as delivery attempted those medicines were crucial for me and I was waiting for the order delivery & they cancelled it.


Very bad your sfaff behave
10 days ago 162 Views (via Mobile)

Very very bad staff behave in rapoypetta music acadamy pharmacy in chennai.We also have a price for time sir. 20 minutes without even asking us what it is, when we showed the last description, we were told that there is no medicine.


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Online order wrost delivery on time and response
20 days ago 301 Views (via Mobile)

Maine online medicine order Kiya tha but inhone na to time se medicine mera order diya na hi koi response online order very wrost Apolo pharmacy


Bangalore India
Horrible experience ...never buy eGift coupon
27 days ago 349 Views (via Mobile)

I used 5000 Axis Bank reward points for a Rs 1000 Apollo Pharmacy eGift coupon. Visited the Kumaraswamy Layout, Bangalore store. At first, they were clueless on how to use it. Finally they figured it out. Then I am given to understand that even the measly 10 percent cashback that Apollo pays back is NOT applicable. WHY ? No answer. Email clearly says all instore offers are applicable


Almost ALL pharmacies now give 20 percent discount on billing above Rs 1000 in one bill. Just looting people who purchased their eGift coupon in good faith. Will NEVER shop there anymore as there is absolutely no logic to deny even their measly 10 percent cashback just because a eGift coupon is used.


Also, Apollo had zero availability of generic versions of the 6 medicines I asked for....only the expensive branded drugs.


Such arrogant organizations need a reality check


Slow Online Delivery
30 days ago 403 Views (via Mobile)

Please don’t order from them if seeking quick online delivery. They never abide by the date & time they confirm while taking orders. Extreamly slow and pathetic customer care


Regarding Payment
Dec 09, 2024 09:42 PM 608 Views (via Mobile)

They were not sure about the payment method, I lost 1500 rupees on payment which was debited already and paid 1500 rupees again, they were very careless. This the worst experience at Trichy apollo pharmacy


Worst service by Apollo Pharmacy.
Oct 21, 2024 07:44 PM 836 Views (via Mobile)

Worst service by Appollo


They are not able to deliver even in 20days


There is not any contact number where I can call or share complain


Appollo chat help line person don't have courior parter details


You can't online cancel medicine if courior parter extend your delivery date by one week


Overall worst service


APOLLO PHARMACY, FOREST ENCLAVE, HIRANANDANI
Oct 11, 2024 04:33 PM 879 Views (via Mobile)

COMPLIMENTS OF THE SEASON!!!


FEEDBACKS ARE SCHOOLBOOKS/UNIVERSITIES FROM WHICH WE LEARN.


OH WHAT A BEAUTIFUL WORLD WE LIVE IN (HIRANANDANI COMMUNITIES).


PERFECT MOMENTS ARE ALWAYS CREATED BY YOUR FINE TEAM:-


1)MR. YUSUF SALMANI.


2)MR. PAWAN KURMI.


3) MADAM SADHIK


4)MR. SAHEEL SHAIKH


SORRY TO MISS OUT ON ONE MORE FEMALE NAME AS I DON'T REMEMBER HER NAME.


IT'S EXTRAORDINARY TO FEEL ALL THE CARE THEY TAKE OF VALUED CUSTOMERS. A WARM WELCOME and I'M DELIGHTED TO HELP YOU ATTITUDE IS DISPLAYED BY THEM and WE TAKE SWEET MEMORIES HOME.


MY BEST WISHES WILL ALWAYS TRAVEL WITH APOLLO PHARMACY FOR THEIR WORTHY UNDERTAKING.


MAY GOD BE ALWAYS WITH APOLLO PHARMACY.


WITH HUGE RESPECT+ GREATEST WISHES + DEEPEST LIFELONG GRATITUDE+ KIND REGARDS,


RAMESH DHAMANKAR


2704, ORION, FOREST ENCLAVE.


HIRANANDANI FORTUNE CITY.


APPOLO PHARMACY JUST LOOTING PUBLIC
Oct 07, 2024 10:23 PM 954 Views (via Mobile)

They are just robbers. They are looting the public. I purchased Duphalac syrup. They sold it to me on MRP whereas there is atleast 10% discount available on other medicals. PLEASE DO NOT PURCHASE ANY MEDICINE FROM APPOLO PHARMACY.


FRAUDSTERS. SCAMMERS. CHEATERS. SHAM BUSINESS
Sep 28, 2024 01:47 PM 991 Views (via Mobile)

I ordered GlucellC serum from Apollo Pharmacy Online. Their app showed a product with an image, with 25% ethyl ascorbic acid which I ordered. What I received was entirely different thing, with 20% glyceryl ascorbic acid. Totally different chemical compound, different potency. It's a different composition.


It was delivered to me on September 24 and I raised a return request then and there as soon as I noticed the glitch. I got a call from them sharing a link over message saying you need to upload images there. I followed the request. I checked on 26th and saw They have placed the return on hold. When you check the app, you see on front it says on hold, and when you click on the request, it takes you to a new section where it says request confirmed and the item will be picked up in 1-2 days. Anyways, it's been nearly a week now that they have not done anything about it. There's no number to call them. I again managed to connect with chatbot and when I asked there's no concrete answer. They created a ticket on 26th with 24-48 hr. Resolution/pickup timeline. Which got completed today. I again reached out to them today but they just keep creating new tickets with new extended timelines. These guys are big time fraud and I sincerely wonder, that so easily they deliver serums/medicines with different chemical composition, you never know when you gonna die of allergy by applying or consuming an unknown chemical! This is a very serious threat to our lives. They're very happily jeopardizing people's health and life without any remorse or conscience! They are fraudulent at heart and scammers in mind!


Requesting mouthshut to share some space for attaching entire conversation screenshot.


Horrible service
Sep 22, 2024 07:51 PM 1058 Views (via Mobile)

Worst service after taking there membership and paying there doctor on call still from 2 days for a child's medication they are with excuses and no one calls horrible


Extremely poor services
Sep 15, 2024 10:17 PM 1024 Views (via Mobile)

Had ordered emergency medicines to be delivered at Jamshedpur it showed out for delivery within an hour around 10 am and it's 10.15 pm, medicines not delivered. Never order, the patients condition will deteriorate by the time medicines are delivered. No contact no given for any follow up.


Fraudulent activity
Aug 12, 2024 11:07 AM 1216 Views (via Mobile)

Absoluet fraudsters. I ordered baby formula which was supposed to be delivered in a specific time.. not that it dint get delivered on time, they kept delaying to for many days. And then they said it's canceled. It's been more than 12 days and I have not even received a refund. When I reach out to the customer care the only thing they say is issue has been prioritized. Never gonna order from them again.


Poor customer service
Aug 06, 2024 06:09 PM 1229 Views (via Mobile)

It took them soo long to just say it was out of stock, a really bad experience, the pharmacist people keep talking to themselves not attending the customers properly no co ordination,


The particular pharmacy I am talking anout is Near, Kalidasa circle, Saraswathi Nagar, Jayanagara, Davanagere, Karnataka 577005


Soo poor customer service no wonder why not many people go there


Poor customer service and wrong supply
Aug 04, 2024 11:22 AM 1267 Views (via Mobile)

I recently received a clearly wrong medicine. They are now sending me on a goose chase seeking multiple photos etc even after I have provided photo.


Their just don’t have grace to accept mistake and make good the error. Please be very careful in dealing with this company.


Online order
Jul 15, 2024 09:08 PM 1308 Views (via Mobile)

Ordered medicine on 14 th morning. So far not delivered. Now the time is 15 th night 9 pm. Already medicine is with delivery assistant who called me around 4pm and assured to deliver today before 6 pm. Poor coordination. Please don't order medicine with apolloif it is


urgent .


Cheating customers
Jul 15, 2024 12:56 PM 1290 Views (via Mobile)

Apollo pharmacies delivered a wrong product.


I chased them for return pick for more than 15 days but everytime they cancelled stating that they were unable to contact me. After 15 days they came up with another lie that I told the delivery staff that I have used the product and Iam cancelling the delivery.


All this was complete lie as no one contacted me for pick up and their wrong product was intact.


It is a pathetic state of affairs with them. DO NOT ORDER FROM THEM for the sake of your hard earned money.


Very disappoint
Jun 06, 2024 07:26 PM 1472 Views (via Mobile)

Careless sales person. Billing not done properly,


No cleanliness very bad smell while entering the pharmacy.


Extremely Disappointing Experience with Apollo Pha
Jun 02, 2024 11:33 AM 1496 Views (via Mobile)

Dear Apollo Pharmacy Team,


I am writing to express my extreme dissatisfaction with my recent purchase experience on your app. I ordered a set of tablets priced at Rs. 148, and the app indicated a total charge of Rs. 150, I have order 2strips and I have accepted delivery charge and gst amount and chose the cash on delivery option.


However, upon receiving my order, I was shocked to find the total amount to be Rs. 471. Additionally, the price per tablet tripled from Rs. 148 to Rs. 168 without any prior notification. The app showed Rs. 150, and there was no indication that I would be charged Rs. 168 per trip, which is an unjustified increase of Rs. 20 per trip.When I reached out to customer service, I was told that I should have cancelled the order at the doorstep and that there was nothing they could do. This response is unacceptable and reflects poorly on your customer service and business practices.Your app's pricing transparency and accuracy are severely lacking, leading to a significant overcharge and a frustrating customer experience. This misleading practice should be addressed immediately to avoid misleading other customers.I hope you will take this feedback seriously and make the necessary changes to ensure such issues do not recur. Until then, I advise others to be wary of the pricing discrepancies and poor customer service on the Apollo Pharmacy App.


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