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Apollo Hospital - Greams Road - Chennai Image

MouthShut Score

39%
2.03 

Infrastructure:

Medical Care:

Staff Attitude:

155, Opposite PD Girls High School, Egmore High Road, Egmore, Chennai 600008, TN

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Apollo Hospital, Greams Road, Chennai Reviews

Substandard care and high price
Oct 21, 2022 12:01 AM 1412 Views (via Mobile)

Had my moms umbilical hernia repair done in Apollo hosp, Mumbai.


I had high hopes from the hospital considering the amount charged and the brand name but hospital is like getting treated in a government hosp where u are considered stupid and treated as if you are being treated without a penny.


No clear directions when you get admitted and once you get admitted you are just left unattended. If the bystander is capable, your patient will be ok.No one orients to ward/ noone informs the numbers u need to call for simple things like pillow.Infection control is a joke- saw IV bottles pricked by pen for air vent!!!As a nursing educator for last 15 years in India and abroad, I had to force myself to keep quiet so that I am not labelled as a “difficult relative”.No one uses alcohol gel/ washes hand between patient contact.


Nurses are over worked and stressed and I really feel for them but that doesn't mean I as a relative has to bear below standard care for my mom.I have never treated any patient/ client in India or abroad the way we were treated.


The surgical team was good but still they sometimes talk to you the way you speak to uneducated person- all patients need to be treated with compassion/ care irrespective of the caste/ education/creed.Not sure if this was because we were on a general ward( we paid 2, 20, 000 for 2 day stay though!!!).Bystanders are given a plastic chair- how on earth are u supposed to get a wink on that chair???


Before discharge , we were asked verbal feedback by a lady but no provision informed to write a review.No-one explains the care after surgery- what about people who don't have any medical knowledge??


I am grateful for the surgery done and I am sure we will be ok but but when you charge so much from patients, I think u can expect at least a minimal standard care.I wish all the team of Apollo all the best and hope that they will have more kindness in future.


Waste service
Oct 15, 2022 09:04 AM 1509 Views (via Mobile)

I have had a worst experience with the service. I have admitted my brother to apollo hospitals, Hyderguda. No patient care. Highly charged for minimal treatment. I never recommend this hospital to anyone.


International Patient In the Hospital
Oct 13, 2022 04:14 PM 1412 Views

I took my sister for medical treatment in India everybody told me it's the best place to go ok we went, mhhh the International patient team Obaid, Krishna and Udit were very good, over worked I use to do a lot myself because there running around like headless chicken, Dr Ketul Shah and Dr Purushottam were very good but over worked you would thought because ur international patient you will get priority because you paying a lot of money but no your in the que with all the locals and 90% of the whole hospital staff don't speak English, very rude not co-operative, There is no system like ur in a que somebody will come from no where and pass in front of u, and when they know ur international patient first thing they ask money, money money money only for them, my sister was admitted and I had to pay deposit before admission and after discharge there was a refund it took me the whole day to get my refund they waste a lot of time for patient when we go like 11am and leave at around 5pm my sister was very weak could stay there for long and another thing the doctor will tell me something else and the nurses and receptionist will say something else how can they know when they don't even speak English, I think Apollo should employ English speaking staff if they want to get more patient from abroad.


What I like mostly about it is the guest house which we rented from Ashok he was a good host with his team they provide transport too from guest to hospital and back Thank you Ashok team.


YOUR RATING ON

Apollo Hospital - Greams Road - Chennai
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Feedback
Sep 18, 2022 11:51 PM 1733 Views (via Mobile)

All treatments excellent and staff behaviour and way to talk good. All treatment also. specialy food taste and hot and on time services, overall good experience in Apollo hospital. Thank you..


Neurologist
Sep 12, 2022 03:55 PM 960 Views (via Mobile)

Dr Sujith Kumar and team neurologist are very excellent doctors, who treated me. All the services and staffs are very good. Thanks to everyone those who are all taken care of me. I promptly suggest Apollo hospital Sheshadripuam


Worst experience in appolo underwent surgery onle
Sep 02, 2022 07:12 PM 995 Views (via Mobile)

They keep patient in non icu ward for most of the time and keep patient in icu for 2 to 3 hrs and charge icu charges 24hrs they give reason as non availability of icu


Discharge process is horrible sonu madam took 6 hrs to send bill for approval n total bill was not disclosed even asking repeatatively


No dietician but they give generic diet chart with only name changed sex remains same for everyone


Hyderabad India
Apollo Hospitals
Sep 01, 2022 09:26 AM 1705 Views (via Mobile)

Me and my mother are having fever and wanted to take an appointment with a physician. I have called Apollo Hyderguda branch to book an appointment for General Physician. I have called them multiple times and Everytime the call was put on hold and later disconnected. I can hear their staff laughing loud with out addressing patients concern. This is very unprofessional.


Appointment is done in bulk Dr not able to handle
Aug 27, 2022 04:44 PM 2370 Views (via Mobile)

Appointment is done in bulk and patients have to weight for 3/4 hrs to see Drs, the staff is not at all concerned about the patients….


ICU patients health progress updates is missing
Aug 21, 2022 09:02 AM 1664 Views (via Mobile)

Since from last 3 days my family member is in ICU. Nither staff nor doctor is keeping us informed about the health conditions atleast once in a day, and the attending doctor punctuality and timing doesn't have that and worried to ask for doctor change and hospital change because it's life and the this hospital is not really serious about the life except money money.. I will keep updating the things here


Third rate hospital concerned with making moneyn
Aug 08, 2022 11:58 PM 2054 Views (via Mobile)

My mother was admitted to the ICU because Dr. Prasad, the oncologist, consulted at that awful hospital. All the hospital was concerned about was making money. The oncology nurses did not look after the dignity of my mother. Hate this hospital. Would give it zero star review.


Very commercialized. Money centric. Unecessary tes
Aug 02, 2022 09:12 PM 934 Views (via Mobile)

The doctors OPD is in the basemet and no wash room in the basemet...doctors will fear you and advice for costly test... wen all payment done not concerned. Treatment not ok.


Gynae department is worst...dr Monica Mallik and Dr vineeta are not Ok.. rude... think as if they know everything being Doctor.. she gave me contraceptive tablets...


I shown un Pune to Gynae, she said these tests were not required.. and gave a simple medicine...


So i will not prefer the Apollo Noida nor advise for Dr Monica Mallik and Dr Vineeta


Appointment
Aug 01, 2022 01:19 PM 3129 Views (via Mobile)

Making appointment is useless here. I had an appointment everytime I costed. But still gotta wait with the people haven’t got an appointment. I recommend gleneagles . Much more customer friendly


Apollo hospital
Jul 25, 2022 06:45 PM 1758 Views (via Mobile)

Hello everyone


Few months back my cousin nishant residing at Ratangiri was having pain at his lower abdomen and the doctors there had suggested few tests to be done to check and diagnose the same which was possible only in mumbai.however my cousin and relatives tried various hospitals for the tests to be conducted but mostly due to covid/ staff issues couldn’t get the dates.


My cousin called me for the same and updated me that the test were to be conducted on urgent basis but hardly any hospital was available to do it.


Doctor's behaviour
Jul 23, 2022 08:16 AM 3705 Views (via Mobile)

My ID is AC01.0002494462 . On 12/07/2022 I was appointed with Dr. M Hariharan and I was asked to do full body checkup and endoscopy, colonoscopy. For that I did my full body checkup on 13/07/2022. There I met Dr. Bhaskar. He became angry without any reason. Nextday even he scolded me without knowing me and my problem. Lastly I under stood that his behaviour was due to Dr. M Hariharan. His assistant 3-4 times repeats that myself is patient of Dr M Hariharan. But so far my knowledge concern Dr Bhaskar is a medicine specialist and my problem was gastro. So I met Dr M Hariharan. That means we can't take appointment of other doctor. I am sorry to say all this thing about your doctor's behaviour. Please put your best attention on such type of circumstances.


Front office Employees are ridiculous
Jul 18, 2022 11:56 AM 1560 Views

It has not been my experience in Appolo Noida but post Pandemic, Front office are ridiculous and bllshitter. They are highly manipulative, no logic behind what she says and no attention to the old patient. My wife went for a preventive check up, charged more than what it is written on their website, took 4 days to get report. When she reached there to collect the report, they kept her on hold for 2 hours. One of the staff took her receipt and flee from there for indefinite amount of time. We wasted another day to collect the report and Dr. went away for the day and now will have to wait for another day. I strongly suggest people to go to Saral Diagnostics in Noida for preventive health check. At least, in Noida, I found Saral Diagnostics much better than others.


Gallbladder operation review about Dr.J.k.A.jameel
Jul 15, 2022 03:50 PM 3198 Views (via Mobile)

It was my bad experience about Dr. I thought I will get best treatment in Chennai apollo hospital so that I came here.I got dr.jameels appointment.he done my operation on 12th july.after operation I felt so much pain .I told may times to the nurse that iam in major painplz call the doctor and paracetamol not working plz give me other tablet.but no one hear.i was in pain from 8:30 pm to next day 6:30 pm. Lastly I told my husband to give me zerodol sp.afyer that I got relief from my pain.


I was very hurt when doctor told me don't teach me I gave same treatment and medecine to everyone then how r u in pain . Dr Jameel and his junior dr.all treated very rudely. When I went on 15 july for dressing my cut.doctor not came and send someone. I think it was every doctor 's duty to treat his patients nicely.but I was very disappoint.i suggest everyone that don't go there.i think it was my major mistake to choose Chennai than


Guwahati.


Highly disappointed by the experience at Apollo
Jul 13, 2022 03:15 PM 1047 Views (via Mobile)

I went to Apollo because It’s a big brand and people trust it. But since day one my experience with Apollo Gandhinagar is nothing less but traumatic. The staff is only helpful if you are a corporate patient. I’m a CGHS patient so dispote available appoint slots for OPD I was told I can’t see the doctor before 2. So I waited . Then during billing the staff is so incompetent that to bill one person it’s taking 20 minutes. It literally took me an hour to get the bill and once my file was with the concern doctor she didn’t even let me tell her my issues. She just saw the reports and wrote some medicines and bye bye no time to ask her something. I know doctors are highly overburdened but just because the patients is CGHS one the whole hospital staff as well the doctors don’t treat you with a little bit of empathy is totally wrong. If you are paying them 1500 consultation then they will give you time else if you are a CHGS patient like me you should expect the doctor to even hear you .


My Experience
Jun 29, 2022 01:17 PM 950 Views (via Mobile)

My husband has got operated for umbilical hernia day before yesterday here. My experience was good. We both are very satisfied with all services provided by the hospital. Staff was very humble and co-operative. Food, hygiene, helpers, other facilities etc. are quite satisfactory. No complaints from any corner. I would love to recommend the same hospital to my nears and dears in case of any medical emergency and give 5 stars for their healthy atmosphere which they are providing to their patients.


Excellent Services!!!! Salute to apollo team!????
Jun 09, 2022 09:55 PM 1178 Views (via Mobile)

All the staff members at apollo were greatly helpful for getting my medical done today.At first, when I reached there, looking at such a huge number of people, I got tensed as I had taken a day off from my job.I thought it was impossible to get it done today itself! But then Mr. Parth Prajapati helped me get it done so smoothly and efficiently that I was then relieved as It is difficult to get one more day leave from my job.Hearty Thanks to Mr. Parth Prajapati and all the staff members at Apollo.??????


Excellent work
Jun 08, 2022 10:27 PM 921 Views (via Mobile)

They are greatly working cleanliness is on topnice behavioursupporting staffApolo is the choice


YOUR RATING ON

Apollo Hospital - Greams Road - Chennai
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Apollo Hospital - Greams Road - Chennai Location

Recent Questions and Answers on Apollo Hospital

500

How many times require to get an MRI report ?

Nov 09, 2020

By: ajoyac

Answers: 0

500

I need to take an oppointment of Dr Ramesh nuerologist

Oct 23, 2019

By: rajnukes

Answers: 1

500

I need to take an oppointment of Dr Ramesh nuerologist

Oct 23, 2019

By: rajnukes

Answers: 0

500

I need to take an oppointment of Dr Ramesh nuerologist

Oct 23, 2019

By: rajnukes

Answers: 0

500

I need to take an oppointment of Dr Ramesh nuerologist

Oct 23, 2019

By: rajnukes

Answers: 1

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