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Alpha Holidays - Panjim Image

MouthShut Score

50%
1 

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407-409, 4th Floor, Dempo Tower 16, EDU, Patto Plaza, Panjim 403001, GA

+91-832-2437450, +91-832-2437451, +91-832-2437452, +91-832-2437453

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Alpha Holidays, Panjim Reviews

Very upsetting experience
Jun 24, 2015 02:25 PM 978 Views

I had visited Goa last year in December. I travelled by train while going and I got tickets through tatkal booking. I did not get return journey tickets by regular reservation, hence I thought that I will again book tatkal tickets for return journey.


I had visited Panjim for official work and I couldn’t find time to book my tatkal ticket in the time period. Somebody suggested that Alpha Holidays is a good travel company and will help me with ticketing. When I visited Alpha Holidays office, they made me wait for 1 hour complete.


They were attending people who came even after me, since they knew them and were their friends, they attended them first. I was quite annoyed with this. They should treat every customer equally. Later when they attended me, they offered me the ticket, but on 30% extra charge, they said it is their service charge. It was very annoying, but I was in need of the tickets so I bought it. I was very upset with this experience.


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