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Alcor Spa Resorts - Solan Image

MouthShut Score

75%
2.50 

Room Quality:

Guest Services:

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Krishangarh Kuthar, State Highway 9, Kuthar, Solan 173206, HP

+91-9015191926

4 Star

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Alcor Spa Resorts, Solan Reviews

"Alcor Spa Resorts, Solan: A Luxurious Retreat in
25 days ago 24 Views (via Android App)

"Alcor Spa Resorts in Solan is truly a paradise in the hills. From the moment you arrive, you're welcomed with warm hospitality and breathtaking views of nature. The spa services are world-class, providing the ultimate relaxation experience. The rooms are spacious, beautifully designed, and equipped with all modern amenities. The gourmet dining options are a delight, offering a variety of delicious dishes. Whether you're looking for a peaceful retreat or a luxurious vacation, Alcor Spa Resorts exceeds all expectations. Highly recommended! "


Disappointing stay at Alcor Spa Resorts, Kuthar,HP
Jun 06, 2019 10:21 PM 481 Views

It was an awful experience of having stayed at Alcor Resort, Kuthar. The hospitality factor was completely missing. The attitude of the senior official and front desk staff was very adamant and they were not cooperative at all. The facilities mentioned on the website are just for namesake & virtual which is good enough for the decorative web content to lure customers. The ambience of the room was very depressing n gloomy. The presence of insects, cockroaches and lizards in the room was terrible. even if one likes wild life & nature, I am sure no one would want to spend time in the room with lizards n cockroaches. The lights in the room and outside were not working, making it more spooky. The services were absolutely not upto the mark. Cold tea was served and had to wait for approx 40 mins to get the food served. upon complaining about it to the senior incharge, I got astonished as I was accused as a liar. after the incharge came to know the actual situation, to suppress the matter, she offered n assured me of some complimentary facility which very conveniently was denied later on by her. If one has to receive Such treatment after spending hard earned money, it’s totally unacceptable. It was beyond my tolerance, hence had to leave after staying there only for a day, though had paid the full package amount of 2 nights and 3 days. This trip was a complete wastage of money. It seems their Spa facility is the only one armour with which they are alluring customers.As they claim that they work on stress levels, it’s right as they are capable enough to increase the stress level when you don’t get the services for the price you pay.


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