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Agarwal Packers and Movers Ltd Image

MouthShut Score

31%
1.43 

Customer Service:

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5-A, New York Corner, Opposite Rajpath Club, Sarkhej Gandhinagar Highway, Bodakdev, Ahmedabad 380054, GJ

+91-9300300300

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Agarwal Packers and Movers Ltd Reviews

Worst abusive packers ever..lost LED
Jun 08, 2019 07:03 PM 1063 Views

I am writing this here as my review was under moderation at their cite which now I know they will never post.


We shifted from New Delhi to Mumbai in the month of may first week on 7th may.two cars were also there.when we received our belongings in Mumbai our LED was missing.we were told to call Mr Pankaj in mumbai and write some mails to aggarwal head office. Almost daily we have been calling someone or the else and to our worst nightmare when we called Mr pankaj in mumbai not only he was abusive but also started arguing that its lost and considering depreciation u will not be paid more than few thousands. He did not stop at that started yelling and told us you wont get anything. Our one creta car was was also damaged when we received it.we paid more than 60000 for our household goods.we choose agarwals for its professionalism.we haven't still heard from them regarding our LED.it was a mental torture for us.forget about the losses we had.one more thing agarwal people people ask for tips on both pickup and delivery., and we paid for that too.


My consignment mumber was FBD192000248.


Hiring these people was our biggest mistake.these people are total fraud and gunda types.


Bangalore INDIA
Worst Service...Pathetic people..no respect of Cli
Jun 06, 2019 04:07 AM 1229 Views

Hello Friends,


I am writing because what ever struggle and frustration I got from them in Pune you can save your self from this cheater.


First of all its a fake company only using the Agrawal packer mover name(ALM Group).You can go and check their website- http://www.agarwalspackers.co.in.you will not find anything only number that are also Broker number(Mukesh Kumar-9373058066-sale guys who do know how to behave after take the money) and address which they given office that is also wrong.


I have shifted my luggage from Pune to Dehradun and paid 60000/- for my Luggage and CAR.


First of all they promised so many things but didn't complete anything.Also After taken the money they will not response you Finally after struggle of 20-25 days I got my luggage and daily morning and night I was trying to call them to get the status of my goods and CAR but no one can reply you and if they pick they will tell you it will take time thats all.


There is no owner only 3-4 guys from Haryana running this business and doing brokerage for others.Before money they do Ji Sir Ji Sir, after than you only have to say Ji Sir mera luggage kha hai.


Please be aware of this ASL group and agrawal packer mover bcz it really very bad experience.I am from IT and usually I check online and find out the details of Packer mover but I request you all please spend some time and check their office personally and don't trust their words because now days most of packer mover do like this so please make sure you investigate and than only book the luggage.I am attaching all the details and their photos also so please take care yourself from them.


Please guys you also face these kind of issue don't just bear it please lodge the FIR against them than only they will feel as I am done the same thing and lodge a police complaint from them.


Irresponsible, stay away, garbage service.
Jun 03, 2019 04:54 PM 1325 Views (via Mobile)

My case is regarding GCNDLH192001050 which is still under process and not completed. My consignment was supposed to pick up from Delhi to dhule but their incompetent team delivered it to mumbai. Delivery head sadhya and vijay dikshit are so irresponsible person that they denied to provide support. It's been more than 2 weeks my case is still under process. I tried of calling them every day and night. I will suggest and address that do not use this incompetent courier team. If anybody know higher authority number or email id. Please provide.


YOUR RATING ON

Agarwal Packers and Movers Ltd
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My review
Jun 01, 2019 01:41 AM 1206 Views

Based on my previous experience I would recommend TPM 9930723959.


I had shifted my household goods and car and their entire service was an excellent.


It is very difficult to find a best and reliable packers and movers since the packers and movers is not an organised sector. Always go with some recommended packers and movers.


Worst service provider, stay away from these guys.
May 31, 2019 08:43 PM 867 Views

They failed to deliver my items, no one from their side is ready to take any responsibility. The customer service team has no idea what's going on. Upper management won't pick up your call. In the end, you will be frustrated and feel cheated. STAY AWAY FROM AGRAWAL PACKER AND MOVER LIMITED SERVICE.


New Delhi, India India
# Agarwal Packers and Destroyers Ltd.
May 31, 2019 01:37 PM 639 Views

I got my RE bike transported from Delhi to Bangalore.


They charged whopping Rs 8500. I thought. Okay they will deliver the bike safely and it will be worth spending this much money.


At the time of delivery, what I saw was, my bike in a damaged condition! The rear number plate and mud guard were in tatters.


Trust me RE rear mud guard is so heavy that it can't be damaged that easily. Butttt. APML has those skills to do that. They have trained their workers and made them efficient to destroy and deliver.


I thought I would claim the amount spent on getting the damage fixed. I was asked to produce an estimate issued by RE service center. I did that! The spent amounted to Rs 3000. I was happy that at least the damage would be covered. Then I got a call from APML saying that we can cover just Rs 1500.


I asked that how did they come up with that figure of Rs1500.


The representative had no answer to that.


APML has some tremendously wild services to offer!


They say: "Their strength is": Let m, e complete the sentence


Their strength is to pack your stuff and transform it into something even you won't be able to identify!


And by the way Charges are not Rs 8500, infact Rs 10000


Bad Experience!


Say NO TO APML!


Inexperienced and Illtrained Staff giving false in
May 30, 2019 11:57 PM 525 Views (via Mobile)

I had to shift my luggage from Kolkata to Chennai. The entire discussion regarding time, items, cost etc took over phone since they did not had staff for field survey. Finally after everything got agree d over phone including lifting of luggage the next day, their staff called and informed that they have misquoted the rate and new rate stands at approx 1.5 times of rate quoted earlier. Left with less than 24 hours to shift I felt helpless to find another packer in my budget and cheated by these guys. Even multiple calls to their head office at Delhi didn't help as all seems to carry the same culture.


Agarwal Packers & Stealers
May 28, 2019 09:00 PM 638 Views (via Mobile)

These guys have looted my household products worth ₹1.5 lac. Upon follow up they just keep telling they are trying to identify the perpetrator. They are also not ready to reimburse the insurance value of those products. Very slow follow ups and poor service. You have to call up 1000 times for them to respond once. Please don’t choose these thugs for relocation. This happened in Chennai. They keep directing you to someone or the other. My 1.5 Lac is gone in drain. DONT WASTE YOUR TIME, MONEY AND ENERGY.


Waste of time, money, energy
May 26, 2019 11:16 AM 860 Views (via Mobile)

Very unprofessional staff. The only difference is their material which is not good but labled, that's it. They don't know how to manage time and behave with customer. I had to stay in hotel and it took me 3 days to finally do something which could be done in 8 hours and with greater quality with no efforts. As I keep using such services , I would recommend to use a local and word of mouth service than this one making use of internet ad


Consignment number Gchyd192001179
May 25, 2019 12:46 PM 733 Views

Such a waste service I have ever seen in my life, just with the name I choosen Agarwal Packers And Movers but its totally worthless I choosen this service, i had other packers and movers to do the same thing lesser than what I was ilterally cheated and was asked to pay, all this thing I just did with the trade name, I dont think as good as the name is the company policy is, I was promised that my consignment would be delivered by 21/05/2019 since it was packed and loaded in the truck on 18/05/2019, and at the time of booking the person had said me that we would deliver it by 21/05/2019 morning but when we called on 21/05/2019 morning he just said what if we delayed we will deliver it to you by 24/05/2019 and we will not take away your goods, because of Agarwal packers and movers we had to spend around Rs.30, 000/- for house hold goods, RS.10, 000 for clothes for my family since we were new to chennai we had to spend this unnecessary amount, after this me fighting fo


r long long hours with Agarwal packers and movers person delivered it in the late night of 22/05/2019.\r\ni request to all who ever is booking through Agarwal Packers And Movers just conform With the person in writing else you will be suffered as I had to face.


Horrible service
May 24, 2019 09:02 PM 565 Views (via Mobile)

Packing and loading was good. But after getting the payment, delivery is bhagvan bharose pe.


We are still waiting for household goods which was transported 9 days before. To cover 1500 km they took 8 days.every hub they keep the goods for 3 days. Even after reaching the destination. We are not getting our things . It is 24 hours now.


Fine service provide but not excellent
May 21, 2019 02:57 PM 383 Views

I used Agarwal Packers and Movers Service last week because we shifted from Mumbai to Delhi. Workers did a great job, but I have a complaint about Agarwal Packers and Movers workers, it that they do not pack the goods of my household properly. This is my only complaint about Agarwal Packers and Movers.


They cheat giving oral commitment but not comply
May 21, 2019 08:44 AM 661 Views

They gave false promise and didn’t comply with. They said they will do the unpacking after reaching the destination and rearrange all the packed stuff in kitchen and wardrobe but they didn’t do but they got the unpacking charges alone. They broke my grandma's photo, few cups and my dinning set was full of scratches. They sent a smaller vehicle and just dumped my things in it. They also got more than the quoted amount, they promised that they wont charge anything over quotation and that GST was included and after finishing the work, they said GST extra. When asked why they didnt comply with their commitment, one person from Agarwal group started yelling at me on top of this voice. Is this the way you treat your customer for the fault of yours and for ransom you made from us?


Pune India
Very disagreeable and disappointing experience!
May 20, 2019 09:05 AM 18143 Views

This is a review for the genuine APML, not a fake one(GCCHD192000178).


This review is'under moderation' by APML and will obviously never come up on their website.


So I am posting it here to share my terrible experience.


Used: Car Carrier service.


Had used APML twice before without any issues so had no apprehensions using it again to transport my vehicle from Chandigarh to Pune. But this time has been a nightmarish experience.


1.Starts with the driver in Chandigarh who came for the pick-up demanding money(‘tip’ as he put it) Not faced this before but I had to pay up obviously. Please do not entertain such requests. I made a mistake.


2.Delayed delivery in Pune(no explanation given).


3.Small dent on the bonnet of vehicle and scratch on right rear body panel(pointed out at delivery that this was not there at the time of handing over the vehicle and also not mentioned in their inventory(I also have pictures and video of the car at pick-up). This was not taken seriously / acknowledged. Have read enough reviews to know that APML gets out of paying any kind of damages using all possible loopholes(have also received an email from them to this effect) so I am not expecting anything. But does not mean that I will not try to claim.


4.All of this I can still understand and I will pursue to get compensation. What I could not understand was that after booking the vehicle in Chandigarh on 5th of May 2019 till the 13th May 2019 night the car was UNTRACEABLE as the online tracking was not working for my consignment number and call center operatives gave vague, unreliable and inconsistent answers.


a.They refused point blank to provide any senior supervisor’s number. Took my number at least 9 times saying they will arrange to call back. I did not receive even one call.


b.I Emailed Customer Service three times in one day. Received three computer-generated ticket ID's but no call/reply as to where my vehicle was.


This was something I found COMPLETELY UNACCEPTABLE.


As a result, I discussed my serious concerns with friends as it was a high-end expensive vehicle. I was at loss and not knowing whom to call and not knowing where my vehicle was. One who is a senior police official advised me to intimate the concerned local / Chandigarh authorities as there could be possibility of wrongful use of the vehicle in transit especially as it was passing through multiple states at the time of elections in the country. He kindly agreed to do this for me and all I could provide him were the contact numbers and names of the person who picked up my vehicle in Chandigarh and the person responsible for delivering it in Pune. That process will take its own course of action. I was also erroneously given the name and number of a person in charge of household goods delivery in Pune and not the car delivery section. This I found out later.


All in all, a very disappointing experience especially frustrating dealing with the call center operatives. Probably will never use this service again. Would have appreciated a little bit of consideration and transparency in APML dealings with customers, especially repeat customers.


To date, no one has called me re my complaints - which goes to show how seriously APML takes its Customer Service.


Worst service
May 19, 2019 12:29 PM 568 Views

First of all, there are two companies running with the same name


Agarwal packers and movers


https://agarwalpackers.in ( Bad service)


&


https://agarwalpackers.com ( the original and better)


I had called https://agarwalpackers.in and the services were extremely poor. My goods were supposed to be delivered in 7-8 days from Delhi to Bangalore but even after 17 days none of the staff members across their offices in Delhi, central customer care number, and Bangalore office knows for sure where my stuff is? This is shocking. Even after paying a good amount for the transport I am getting zero customer service. They will never give you a callback. It will be your duty to track your good by calling all the different numbers. I have a list of the 4-5 number I am calling and trying them just to get the right location of my stuff.


Not sure if goods will be delivered good condition.


BEWARE! DONT BELIEVE THE BRAND NAME!
May 17, 2019 04:34 PM 538 Views (via Mobile)

Felt cheated, I transferred my books and cloths from Mangalore to Chennai, it's been 10 days, nobody knows where my luggage is?! Paid heavy amount to transfer the luggage.


The customer care service people are irresponsible, they keep telling I'll arrange a call back in half and hour, you never get the call back. They don't know the exact location of the luggage either.


Even though you pay full in cash, you will keep getting calls from the packing office saying whether you paid in cash or online!


The online tracking service is not working.


If you write a bad reviews about them, your Google reviews will be disabled!


I'm still not sure whether I will get my luggage back or not!


But please I request don't believe the brand name!


They are looting money with no service!


Beware!


FELT CHEATED
May 14, 2019 02:23 PM 815 Views

My households were transferred from Faridabad to Mumbai on 04 Apr 19 . The professional approach by the staff was not professional and many of the items were not packed and loaded properly despite persistence. My apprehensions were proven correct when I received the items on 12 Apr 19. As soon as truck container was opened, the scene inside was horrifying. Items had fallen over each other. It appeared that improper loading of badly packed items coupled with probably rough driving had been created havoc. It resulted in lot of damages. The estimated loss to me has been over 01 lakh besides non-recoverable loss of various relics.


My car was also transferred . It has been received on 14 Apr 19 with a dent on right-side fender near door. The delivering staff shown had shown me the office copy of the car inventory note which had indicated the existence of dent while handing over the car. However, at later stage when I compared it with the original copy held with me, no such marking was there on the original note. It indicates that even the inventory has been fudged by APML staff with intend of fraud. Estimated repair cost for car is approximately Rs 10, 000.00


Matter was reported to APML, Faridabad on 12 Apr 19 itself through phone. As per their request details along with photographs of the luggage, car inventory(original) and Car was forwarded to APML on 15 Apr 19 through email. After lot of mails, assessment by APML representative was undertaken on 02 May 19. However, no progress is seen thereafter despite repeated reminders. I have only been getting the ticket numbers.


Today I got a call from representative of APML again justifying that company is not responsible.


I request all to use company services at own risk and cost. As any damage will not be taken as company's responsibility, even you may pay heavy amount towards insurance.


CHEATED
May 13, 2019 02:11 PM 926 Views (via Mobile)

I booked this agarwal movers relocation for moving my goods and car from pune to nagpur.


they gave me quotation of rs 20000 for goods and 7000 for car


for goods they told insurance of 3% whereas no one told us about insurance of car.


secondly when they sent me the bill, it included 2000 service charge for goods and 700 for car whereas nothing was there in the estimate. also insurance of 6750 for car they told me which was no where in the estimate..


later on they told me to get ready for delivery on 10th may 2019 at 4pm


i was in contact with the person since morning and late in the afternoon they stopped picking up the call . later on driver of the goods carrier truck callled me and said i will not deliver your items as they have not paid me whereas i have already made the payment of 28650 on 9am 10th may.


they mentally harrased me for the delivery of the goods..


also i paid them for unpacking, but they are not unpacking the items now.


i have a little baby , due to which i cannot do unpacking and arrangement of the items and now these freaky people are not responding properly.


since morning of 12th they are saying me "madam, they will come jn half an hour etc etc but its almost 5lm today and no one has come.


i just like an idiot paid them this huge amount


moreover in transit my bed got damaged and they are not paying look at that , even though it was in insurance amount which i paid to them


now they are forcing me to pay amount of car as well and threatening us


Beware of fake Agarwal Packers & Movers
May 09, 2019 11:37 PM 813 Views (via Mobile)

Beware of fake and duplicate Agarwal Packers and Movers. Last year I had shifted my household goods From Delhi to Mumbai and I choose Agarwal Packers and Movers. I was shocked when I received my goods which was completed damage and many items were damage and later on I came to know that this Agarwal Packers and Movers was fake and duplicate and they are just using the brand name to make business. So I would suggest to all of you that check with their logo and website before choosing any Agarwal Packers and Movers.


My recent experience -


Recently I would like to shift my goods from Mumbai to Bangalore and I was in search of some reliable company. Than one of my colleague has suggest me Trueway packers and movers. I took their service and I was fully satisfied with their service. I would recommend Trueway packers and movers to everyone.


Didn’t expect this !!! ... totally DISASTROUS !!
May 08, 2019 11:49 PM 697 Views (via Mobile)

We asked the company authorities in WRITTENthat the truck should not be changed in any condition. But they changed it. The truck started on 29th April and reached to our new destination On 9th day. Fridge, Washig machine, Almirah were broken badly. Plastic buckets were bumped from top and broken from sides. Costly Dinner set items were broken. Flower pots were broken, one of the Almirah lock was broken. Full Payment was taken from us beforehand. Despite that.. no Care was taken of our belongings !! Very very Disappointed!!!


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