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Agarwal Packers and Movers Ltd Image

MouthShut Score

31%
1.43 

Customer Service:

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5-A, New York Corner, Opposite Rajpath Club, Sarkhej Gandhinagar Highway, Bodakdev, Ahmedabad 380054, GJ

+91-9300300300

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Agarwal Packers and Movers Ltd Reviews

Not expected the this kind of services.
May 20, 2020 04:57 PM 760 Views

I had to shift Pune from Mumbai Borovali and that time I was not aware of any packers and movers things. First time in my life I hear a name of packers and movers. So I searched the services in Internet I found Agarwal ltd in top and many other packers and movers also.so I take some time to research who is better.


I was confuse in agawal packers ltd and drs group agarwal but I choose agarwal ltd that time I thought that they are genuine.


So at given time they came to my place and started packing everything and everything was good and till evening they packed.


Now we locked the room and left for the destination. When we reached contact to manager regarding our goods. first they did not pick the phone that day and next day I call again they picked the phone and tell use that all good will reached in the next morning because our truck got some problems.


we got scared when we did not got the staff on next day and continuously thinking about the what if we hired wrong packers and movers.


Fortunately, next day truck of good reached our place and when ask the reason for delay they tell we delayed from warehouse. so they tell us lie about that.


But we got everything safe this the good things.


Good services.
May 19, 2020 02:54 PM 8727 Views

I Like the service of agarwal packers and i'll always recommands to my friends.


they do good services. they are very friendly and charge less money than others.


Believe or not agarwals are pathetic Packers.
May 19, 2020 02:42 PM 840 Views

Agarwal packers limited are not trust worthy at all. they lie what they promise and this is pathetic experience with this packers.


First time I opted the agarwal packers ltd to shift my households and also my vehicles to pune to Bhubaneswar. initially I was not sure about the packers and movers but someone recommends us agarwal.


Mr ajay came from agarwal to check and gave us quotation of shifting. they also promise that no item would got damages during shifting.


I got lost my hope in agarwal ltd when during packing their so call professional broke our glassware and some crockery. it is unfortunate about what happen they said they will pay for that.


when its come to shift the household when let for the bhubanesware they reached in a week. we call the customer service but they keep telling us that they will reach my morning net but whole week gone just by repeating same words.


Finally all our staff reached and they giving us excuse of logistics got some technical issues. but customer executive did not tell us about this.


so we got our household and nothing got damages luckily. but we doubt on their services.


we are not going to use agarwal packers and movers ltd ever again.


YOUR RATING ON

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Nothing damaged but everything else was shocking
May 09, 2020 12:06 PM 8844 Views (via Mobile)

The packing and moving experience was horrible for me. It is true that nothing was damaged. There were scratches and some heavy furniture got disoriented but for the large distance, overall they did a good job. My experience was horrible with the packers. They were a rude bunch in Udaipur Rajasthan, stole some money to the tune of 1000 from the bedroom which I told them not to enter just then as I wasn't there because of my baby. I had a 5 month baby and no help. They made my husband run around to get them lunch, tea etc.


They drove off in our car, all five of them, and stepped on the baby stroller and baby seat that was in the car. They took 1000 from us as tip which they demanded in rude voices and said there is no petrol in the car and took another 500 to drive to their HQ 20 kms away. UPon arrival they opened the seal before we arrived. They stole some loose bags of brown basmati rice of 20 kg and no idea what else. At Orissa jajpur they made us unpack their blue boxes and got my husband to pay them 500 tip to reach. The car was brought to us on time but the driver said it didn't start, and took 500 from us for that, then said no petrol and took another amount for that. It was a horrible experience. We had paid to the tune of 1.3 lakhs in the bill upfront to their representative for the car and the container. ( Don't remember the exact amount).


I had already reached out to their Delhi team but they didn't address it, only the damaged furniture. It took me 6 months to unpack their 30 to 40 boxes and their feedback form has no space for items missing or Seal broken before our arrival etc. This was in 2018 Nov.


I would like to warn the others of this especially south Indians to not be bulldozed by them because you are polite or are a young couple with young children like me. Be firm with them and discuss all this beforehand with the representative and keep a supervisor phone number in case they demand anything. Don't be too friendly and let them use your plates , jugs etc as they just take it away if they fancy it.


Bijapur. Karnataka India
Movers and packers
May 07, 2020 07:53 AM 8728 Views (via Android App)

Agarwal movers and packers are the best in this industry. They are very good in shifting and also they give complete details on mobile through their customer care service.


Srinagar India
Agarwal Packers and Movers LTD.
Mar 18, 2020 05:09 PM 3754 Views (via Android App)

I incurred a loss of 80k as during transporting the stuff from Kolkata to Srinagar they broke my TV, my refrigerator and my microwave. Also during the transportation, they changed the trucks 4 times, that too without telling us.


A friend of mine recommended the Agarwal Packers and Movers LTD. but all I got was an empty wallet and bad service.


Coimbatore, Tamil Nadu India
Worst ..!! Packers and movers
Mar 07, 2020 08:36 AM 1219 Views (via Mobile)

I shipped my bike and a baggage from Agarwal Packers and movers.


They have delayed it for a week and when we tried to reach them... All were Hindi people and they couldn't communicate to us properly.


Totally pissed off..


Worst delivery !!


Don't go for it.


Pathetic Services !!
Feb 20, 2020 11:33 PM 9216 Views

Ref - GCMUM192007795


Our consignment started from Mumbai on 16th Feb, Sunday with a promise that it will be delivered in 6 days. Part load was received on 19th Feb of 219 cartons. On checking up today I came to know that the balance load has not even started from Mumbai after 5 days. Everyone was playing a blame game. Pathetic service level and with such poor service level your company will close down soon. I have been using Agarwal for the last three movements and wont use your services again.I am staying in a Hotel with family and have been told the balance load will start from Mumbai tomorrow ie after 6 days.


Pathetic service and pathetic people. Gagan


9953596073


Very bad service
Feb 15, 2020 08:35 PM 966 Views (via Mobile)

I was choose the Agarwal packer from Vadodara to pune Mr Parveen .Very bad service , they lost my important box, not very good packing, very bad service, they have no time management, they not counting the box, very very bad service, plz don't go through with the agrawal packer from Vadodara


Very disappointing service
Feb 09, 2020 09:25 PM 1233 Views (via Mobile)

I had used AMPL for shifting from Trivandrum to Chennai (Consignment #GCTDRM192000678) . APML was quite "efficient" in the pre-payment stages of the transaction with regular phone calls/ and/ mails from HO & Trivandrum to ensure that the Order is bagged. But after that my troubles started which I am listing in below.




  1. On the day of Survey, 20th Jan, the sales exec was given an appointment to visit my home at 9.00 am and he landed up after 2 hours. And there was no call from him to alert me that he would be late. I had to call him and he gave the reason , GAADI KHARAB HO GAYI. But I could have been informed on phone that he will be late. This is despite his written confirmation that he will reach my place at 9 am. The only answer was a series of SORRYs.




  2. During my meeting with the sales exec on 20th, I had specifically indicated that goods have to be picked up from two locations (flats), and that I will not be responsible to handle "union people" in Trivandrum or any other location. Accordingly the rates were fixed. But when the packing team came to my flat on 24th, they started telling me that I have to pay the union people. Also that they have been told of only one loading location, instead of two. Subsequently, your team spoke to each other and I realized that there was a serious communication gap within various functional teams at APML.




  3. The goods were moved on 24th Jan as decided from my Trivandrum flat. But the next day when we went to clean our empty flat, we saw that utensils in two cupboard shelves in the kitchen were left behind and not taken in the truck. Immediately we called the sales exec and he started giving evasive answers on this lapse. I brought this to the notice of his supervisor who promptly directed the Trivandrum office for action. Thus a team came and packed and took it and assured us that this consignment will reach one day after the truck reaches Chennai.




  4. It was assured by APML, Trivandrum that the consignment will reach Chennai on Sunday 26th January. As of Monday 27th afternoon, there was no direct communication from your end that the consignment has been delayed, nor was there an intimation on expected time of delivery. After multiple calls to the supervisor I was informed that it will be delivered the next day.




  5. it was 30th Jan and there is no communication whatsoever from APML regarding its status. After a series of lapses in the past few days, your customer handling process continues to remain appallingly bad.




  6. The goods were finally delivered on 28 Jan 2020 and the second consignment which was missed packing was delivered on 3 Feb 2020. Fortunately all the goods reached without any damage at Chennai.






Despite writing / taking to various levels of people in the company including the Director Mr Saransh Agarwal they have not bothered to respond or offer any compensation for all the hassles we've faced. The only silver lining was that the goods reached without any damage at Chennai. This is not the customer service I expected when I paid 50k for shifting from a "reputable" brand like AMPL.


Oh,god NO!!!
Jan 30, 2020 10:14 PM 1338 Views

I moved using APML twice within Delhi. It is like being among sharks. They overcharged me and demanded and obtained what they call'chai pani' which runs to thousands of rupees. You are at their mercy once the initial sweet talk is over. Then onward you are in charge of the mess.


Ludhiana, Punjab, India India
Too Expensive
Jan 17, 2020 03:40 PM 10451 Views

I got a quote of 27k from other packers and movers offering the same services and quality.


APML offered me 62k and after reducing, max 57k. It's just more than double and too hyped.


SEBNG192000148
Jan 13, 2020 10:05 PM 2264 Views

The mentioned consignment-(SEBNG192000148) which had picked up from Bangalore(28.12.2019) has arrived at Shornur on 7/1/20.


Its a sheer disappointment to inform that two cartoon boxes delivered were torned on one corner completely and moreover it was shocking while we realised two of the garments were missing when we cross checked.


And one rice cooker kept inside the other cartoon was completely damaged and broken.


Missing of the customers utensils is so embrassing and it is clearly visible someone has done purposefully.


As per our experience we have completely lost the trust and let us know how you are going to compensate the loss or else we will be compelled to make the society to get aware about your worst service.


MOST NON RESPONSIVE PACKERS & MOVERS
Dec 27, 2019 04:33 PM 4468 Views

I have booked a consignment from Mumbai - Bhopal on 19th Dec 2019. It is yet to be delivered. On tracking, the status has not been updated after 24th Dec whereas today is 27th. On calling the call centre three times, on 25th they said that I'll get a call back within 2 hours - still waiting. Then I called them up today, twice. They put me on hold for more than 45 minutes still without any update. I called up their branch head Mr. Nilesh on his mobile 9300xxxx85. he said he will get back shortly. never called back. When I contacted him he said that the consignment is untraceable and I must contact their Mumbai office. The fact is that no one is taking any interest in trying to locate the consignment. I've been told that Mr. R. Agarwal does not speak to the customers so he can't be reached. The irony is that they take the entire amount in advance & then forget you. This April I moved my entire house through a small mover. He was not only responsive but delivered the entire consignment on time and took the balance money after delivery. I think this Company has grown too big and the employees are not bothered about customer service because they are just employees and take things lightly. Maybe that is their work culture.


Effective packing and moving service
Dec 19, 2019 04:10 PM 10703 Views

Last week, Agarwal Packers and Movers(APML) help me move my goods safely from Haryana to Delhi. I am very thankful for their shifting service as other companies charge very high rates for their service. But Agarwal Packers and Movers offer their shifting service at affordable prices. Their rates are affordable but their transfer service is really very good.


Thanks again for your transfer service.


APML driver damaged the car in an accident
Dec 13, 2019 11:07 AM 3348 Views (via Android App)

I moved my car from Noida to Hyderabad on Aug 31. As soon as I reached Hyderabad I got a call from APML that my car met with an accident while moving from Noida to Gurgaon and I am required to come with papers. I was also told that I don't have to worry as APML will take care of the expenses that need to be paid from my pocket after insurance payment. Accident was shocking but APML words were reassuring. However, nightmare had just started. I sent my brother to their warehouse in Gurgaon. The car was badly damaged. Both airbags came out and we had to coordinate with workshop. The workshop came back with an estimate of 2.6L. Insurance estimated that they will be pay 50% of it( 1.3L) . APML has started retracting from their words. Now someone else starts talking and said its the owner's risk. I was pointed to a document that I had signed for the same. However, he said they will do something. I asked for FIR report and medical test report of driver as I suspected that the driver was under the influence of alcohol and the damage to the car can't be so much in the busy traffic of Delhi unless the driver was careless. No FIR was filed and no other details were provided. The person promised to pay 50% of my expense and 20K back as their fee. They retracted even that after a few days and only promised 50% of my expense. They wanted to wait for the bill to be generated. After the bill was generated they even back tracked of their 50% payment and paid only 50K. I still have to pay 20K to transport the car. I was without car for more than 2 months and paid 80K from my pocket and lost no claim bonus of insurance with no fault of mine. I am very disappointed with their unprofessional approach on handling this episode.


Fraud company
Dec 08, 2019 07:14 PM 5274 Views (via Mobile)

This is a fraud company. Mr. Sanjeev who assured me that he will deliver it in 6 days but they have taken More than a month to deliver it. Also i got damaged material.


Ernakulam India
You'll lose your precious household items. Worst!!
Nov 29, 2019 03:33 PM 3178 Views

The worst service I've ever faced. Money is the only focus for Agarwal Packers and Movers Ltd. Hereby attached damaged products pictures for your reference. A 4 feet plant was also broken into pieces. I’ve asked the loading person to take the same so I don’t have the option to take the photo. I suggest to take a look at the attached photos.


Attached picture of the damage made to my household items. I spoke to one of the agent named Sreekala and it was totally disappointing on the harsh behaviour to me. I requesed for a claim and said I ready to pay the remaning amount. She said that it is okay and based on some discussion with internal team, suddenly she become so harsh on me and tried to threaten me saying she will go by legal. I've no clue. I tried to contact APML customer service team but I was not able to connect. I opted for APML service by trust and now I'm totally disappointed by the way I'm treated now.


I will never recommend. You might lose your precious household items even if it's well packed. The loading and unloading persons are so careless with the products.


Fraudsters - NEVER EVER AGARWAL PACKERS AND MOVERS
Nov 23, 2019 10:45 PM 11148 Views

I used their services to relocate from Navi Mumbai to Mumbai. I opted for them considering their name and market credibility even thou their quote was the most expensive i.e 18 k. The sales representative(Chander Singh) came dressed in uniform with a tab and looked professional. The horror started on the day of movement. 5 guys turned up at my place with no uniform, no truck and limited packaging material and insisted they worked with Agarwal Movers and Packers. I went with the flow. My observations of the work they did - Un professional, un systematic and pathetic. They didn't look like they worked with Agarwal Movers and Packers directly. The truck was unmarked too. On further investigation I got to know that they were sub contracted by Agarwal Movers and Packers. I landed paying a premium for an ordinary job not worth more than 5k. My further loss - damaged furniture, damaged plants, extreme stress, lot of left over work and a horrible experience. To top it up they argued with me for 20 min to tip them which I bluntly refused considering my experience. Their sales representative /supervisor refused to take my calls when I tried to escalate. NEVER EVER AGARWAL PACKERS AND MOVERS LTD AGAIN


Bangalore India
Domestic Shifting.
Nov 20, 2019 03:59 PM 3437 Views (via Mobile)

We contacted APML for shifting from Gurugram to Bangalore. They were very prompt to respond, sent their staff, gave quotation. I accepted and nearer to the time made 100%payment. All fine till then.


Their packing team of 5 person's and one supervisor reported on time for packing. Now the chaos started, they are in so much hurry that don't feel like asking which should be transported and which are to be discarded. Just took one carton and fill that up with whatever is nearby. They pack nicely and level them as par their wish. A carton marked "fragile" may contain shoes, "clothes" may contain glass items, costly things are loosely dumped inside a carton, delicate things are somehow packed. Each carton is insured at Rs.1000/-. So if any costly item breaks, they will pay only 700/-. It appeared that APML instruct their packers to pack like that, so that no clue is left which costly or glass items are put inside which carton. The supervisor does not care how things are packed and is normally away from the packing area. APML is a thoroughly dishonest company. They do not take proper care of items and take sadistic pleasure from agony of consignee. They damaged our item of very high value but refuses to accept that. Their view is that one must have "bill / proforma invoice" to prove its value. Even for inherited antique furniture they ask for "bill". This proves that they are dishonest to the bones and only makes money by fooling customers.


They load container loosely and casually. And when materials are received, they are in pieces but APML is least bothered.


They intentionally misguide stating that no damage happens in transit so minimum value be mentioned for insurance.


When you claim, they say maximum 70% shall be compensated.


This is an ideal example of "unfair trade practices". Day in and day out this APML is cheating people taking full advantage of the "trust" created by false advertisement in their web site.


YOUR RATING ON

Agarwal Packers and Movers Ltd
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Recent Questions and Answers on Agarwal Packers and Movers Ltd

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Looking for a reliable packers & movers to shift my household goods from lucknow to gurgaon. Please advise a reliable company that gives quality service!

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