Review for APML Delivery Service
I had a very disappointing experience with APML Delivery Service, and I strongly advise against paying them in advance. Here is why:
Delivery Issues: The delivery team was severely understaffed. Despite being promised 4 helpers plus a driver, only 3 people including the driver showed up. As a result, I had to step in as the fourth person to help carry goods up to the fourth floor via stairs. This level of inefficiency is unacceptable.
Unprofessional Behavior: The delivery team lacked professionalism. Only one worker wore the company uniform, giving a very unorganized and casual impression. To make matters worse, they did not even assemble my washing machine in the correct place. They simply delivered the goods, opened the packets, and left without completing the setup.
Hidden Charges: There were multiple hidden charges throughout the process. The delivery team demanded an additional one thousand five hundred rupees, which was not part of the original bill. On top of that, I had already provided them with five hundred rupees for food via Swiggy and gave them six hundred rupees in cash. These extra costs should have been transparently included in the bill, as my company could have reimbursed them. The same issue occurred at the pickup location, where I had to pay five hundred rupees more on top of my initial payment.
Poor Staff Management: The workers were clearly tired and underpaid, which affected the quality of service. This is especially concerning when expensive and personal belongings are being handled. APML must address this issue and treat their staff better to ensure customer satisfaction.
Good Pickup Service: The only redeeming factor was the relatively smooth pickup service at the origin location. However, even here, the staff demanded extra payments, making the overall experience frustrating.
Conclusion: While the initial pickup was decent, the delivery process was pathetic and highly frustrating. APML must work on providing the promised workforce, clearly include all charges in the bill, and improve how they treat their employees. Until then, I cannot recommend their service.
- Thank You! We appreciate your effort.