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Aditya Birla Finance Reviews

Very bad don't take any loan from Aditya Birla
1 day ago 37 Views (via Mobile)

Took education loan and paid the 6 month EMI. From third month onwards they said issue with ACH cutting and made me pay manually via link. After payment done they are sending dues not cleared. In addition sending negative report to RBI. Contacting their support is useless and an endless drama. Better to avoid any kind of loans from Aditya Birla Finance even if it is 0%emi loans. Very bad experience hampers everyday normal activity.


Worst personal loan in the world
14 days ago 100 Views (via Mobile)

They are looting money they are cheating in name of processing fees ..for 3.5 lac loan in 2019 they charged me almost 67k for different charges, manuoulation in statement of acount i have diffe soa for same day..still my capital is 2 lakh and tenure is till 2027..so far i have paid 5.75 lakh...roi it shows 20 per but good knows how much us roi..they are pathetic and looting commona people ??


Customer service
19 days ago 149 Views

They couldn't help me with my outstanding loan amount, Aditya Birla customer care team very pathetic, Please don't take loan from Aditya Birla for any reason


YOUR RATING ON

Aditya Birla Finance
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ADITYA BIRLA CAPITAL EMPLOYEES ARE SCAMMERS.
Sep 14, 2024 04:37 PM 1116 Views (via Mobile)

I am an existing customer of ABFL, I had a loan with ABFL for which all the EMIEs already paid up . Once EMIEs over then they came up with a bill of extra charge which incurred due to late payment or some other reason as a penalty. One of ABCL employee called up and said that they will reduce 50% of total due if I pay them in one shot within 7 days, so they mailed me from their official mail address mentioning the exact closure amount. I paid up the agreed amount accordingly. Next month onwards I started receiving mail for that discounted amount to pay as the loan account not yet closed. I have decided to go to court for the same. I GOT TO KNOW FROM THE RIVIEW THAT THE EMPLOYEES OF ABCL DO THE SAME THING WITH ALL THEIR CUSTOMERS.


Uneducated Customer Care Team
Sep 14, 2024 11:18 AM 1123 Views

Its really strange that a Brand like Aditya Birla has employed bunch of uneducated people in their Custome Service Department team.


I was having a loan with them, Which I have closed 3 year before and now struggling to get NOC. They have sent me one but file was corrupted, every time when I requested them to look into this matter, they kept on re sharing same corrupted file.


Pathetic customer care team


Worst customer support and charges
Aug 31, 2024 07:04 PM 1305 Views (via Mobile)

Please don't pick the OD facility from Aditya Birla, I had worst experience here.


There customer support is very horrible, i tried so many times to connect with the customer care but never connected with them.


Adithya birla finance home loan department
Jun 21, 2024 04:25 PM 1920 Views

I would never suggest athiya birla finance home loan particular coimbatore branch, very bad experience no proper response. very slow process .


My suggestion pls don’t refer any of your friends . very worst bank and bank manager also.


Asking family documents and selfie photos for co applicant.


Very low process making


HORRIBLE CUSTOMER SERVICE
Mar 30, 2024 12:04 PM 2415 Views (via Mobile)

They people make you run around and breach the timelines. Also they give such a long time line which makes impossible for the customer to follow back.


Rate revision and foreclosure is a nightmare


Worst
Oct 25, 2023 05:58 PM 3440 Views (via Mobile)

We had applied for property loan for. They collected all charges in the beginning itself. We provided all documents which they demand. For property visit they told we come today, tomorrow and it went on for 15 to


20days for site visit. We were requesting them them that our agreement date is ending. They r least bothered. Even staff are really worst. They don't care for the customer queries. Very worst. My request to everyone pls don't apply loan. They ruined us. At last our agreement date was over and owner of the property was not ready to give us time. Dowm payment was done by selling all our jewellery. Today no jewellery and no property. Pls don't trust them.they r not fit for even single star


Worst experience
Oct 19, 2023 02:07 PM 3430 Views (via Mobile)

They offered PErsonal loan to me on 14 october 2023 and same day provide me agreement and kya and disbursement copy but till date I didn't received any amount of loan and once I complained then customer support says we disbursed in your account and first show your bank statement when I send statement they say we will check and update.... Still waiting for their reply... I never suggest anyone for aditya birla


GHATIYA SERVICE FAKE COMMITMENT FROUD HAI YE?
Oct 13, 2023 01:19 AM 3463 Views

I took home loan from Aditya Birla Housing in 2021, Aditya Birla gave me home loan at fixed rate of interest 6.50% for 120 months. Aditya Birla only deducted interest from my loan for the whole 36 months. I have been making rounds in the office of Birla Housing but no one listened. In April 2023, Aditya Birla Housing increased the interest on my house to 9.30% instead of 6.50%. While Aditya Birla has signed the agreement, the government has notarized that the interest will not increase for 120 months. When I gave a strong reply to Aditya Birla, Aditya Birla replied that Reserve Bank of India has increased this interest, Aditya Birla has not increased it. After my question, Aditya Birla asked me for proof of giving fixed rate of interest. What proof do you have that you have fixed interest of 120 months? I gave proof to Aditya Birla after that I requested for closure letter and list of documents from April 2023 because I wanted to transfer my money to another bank. Then Aditya Birla apologized and paid me 6.50% interest and also gave me proof of 6.50%.i was not happy with the service of Aditya Birla and kept requesting closure letter and list of documents regularly. Aditya Birla kept threatening me that if you transfer the loan, we will take back your PMAY money. After 7 months, Aditya took a closure letter fee of Rs 2360 and asked to give the closure letter in 3 working days, but he charged me after 1 month of paying the fee. Aditya gave closure letter after 7 months and that too a completely wrong closure letter. I paid the installment of Rs 1440000 regularly for 38 months, but even today, instead of my Rs 1440000, closure letter is being given for Rs 1472000. Aditya Birla, Friends, do not take any kind of loan from Aditya Birla Housing and Aditya Birla Group, this is a very bad company.


Harassment by recovery agent
Oct 04, 2023 06:47 PM 3496 Views (via Mobile)

I writing this mail to you in a lot of pain and the unconditional harassment given by your recovery agent the thing was I had availed a personal loan in the year 2018 and I was also paying the emi for couple of months post that both Mt parents passed in two years with major illness I.e stroke and cancer, where I was left alone with my grandma who was a guardian to me and also I was unable to Pay my emi, then some months back the recovery agent team came to my office where I was working and they gave a settlement of 77k and also with emissions and I managed paying 40k put of 77k and now that my bad time my grandmother who was with me also passed away and I had spent lakhs together in order to save her, and I was unable and later after she passed away I had to spent lakhs of rupees again for funeral and rituals, here another point is the company where I was working has laid me off with around 400 employees and iam unable to fetch a job till now, but the recovery agent was calling me from her number multiple times and when she found that I was unable to pay she has started abusing me telling about my family background and she claims that because iam unable to pay the amount of 37k iam saying my parents and grandmother passed away and she is telling that iam killing everyone to just escape from the 37k, now you guys tell when I have paid 40k wont I pay 37k but due to my unconditional back to back sorrows at home I am unable to pay and also the harassment now what that they are doing is they are somehow tracing the locations of my friends and relatives and they are going to their doorstep and harrowing them where my personal life is also affected


Customer support is very pathetic
Sep 13, 2023 11:29 PM 3641 Views (via Mobile)

Customer support is to pathetic. we will never recommend to do the financial with ADITYA BIRLA FINANCE LTD


Offering loan to take insurance policy
Aug 22, 2023 08:03 PM 3813 Views (via Mobile)

Aditya Birla will offer fake loan offer and push tou to take life insurance policy and they escape from scene. Do not trust Aditya Birla finance.


Poor customer service, poor management
Aug 05, 2023 04:03 PM 3971 Views

I hope this comment reaches the concerned department. I am writing to express my utmost disappointment and frustration with the level of service I have received from your company in regard to the closure of my loan account.


It took an excessive 50 days for my initial query for loan closure to be resolved, which is an unacceptable delay by any standards. Even after I received a response requesting payment, I promptly paid the switch fee as instructed. However, to my dismay, I have not received any further communication or acknowledgement of my payment, leaving me in the dark about the status of my request.


Throughout this ordeal, I had to reach out to your customer service team on multiple occasions, approximately 4-5 times, to seek assistance in resolving my query. Regrettably, every time I contacted your company, I received no real help or resolution. The responses I received were merely repetitive, stating that my issue had been forwarded to the internal team, without any concrete actions or updates on the progress.


In addition, despite my persistent requests, I have not been provided with the repayment schedule that I requested. This lack of response and failure to deliver on your commitments has left me feeling disappointed and dissatisfied with your service.


As a customer, I have the right to expect timely and effective communication from your company, especially when it pertains to financial matters such as loan closure and repayment schedules. The prolonged delay and lack of responsiveness have caused me unnecessary stress and inconvenience.


I urge you to take my feedback seriously and take immediate action to address this matter. I request that you promptly inform me about the status of my loan closure request and provide me with the repayment schedule I have been asking for.


Furthermore, I expect your company to improve its customer service practices, ensuring that customers are treated with respect and that their concerns are handled efficiently and professionally.


I sincerely hope that my experience will serve as a wake-up call for your organization to make the necessary changes and improvements to prevent similar issues from occurring in the future.


Looking forward to a swift resolution and a more positive experience moving forward.


Additional charges fore closure approval
Jun 28, 2023 10:54 PM 4223 Views (via Mobile)

Hi guys, don't take @abfinance loan they loot money from the customer. I want to fore close the loan. For this i need to take the approval before closing that is ok. Has anyone heard about the approval charge 1800. Other than pre closure charges 4


Aditya Birla is a company of plundering
Jun 17, 2023 05:03 PM 4325 Views

I am holding two investment policy from Aditya Birla. But it's very hard to reach out to their customer care executive.


Even their agents only want to help you out, if you only purchase another policy from them.


This is a company of scamers.


Aditya Birla Capital OD disbursement Ordeal
Jun 13, 2023 09:27 AM 4306 Views

I have been trying to get disbursement through App since 10 days. First there was problem with login, then with problem for generating OTP. Now after entering OTP it is saying "Rescheduling - Part Prepayment transaction 5822789 at maker stage"


I don't know why ABFL staff are solving the issue step by step. Please accept your inability to solve this problem so that I need not waste your and my time in raising complaints several time every day. Henceforth, I'll not repeat the mistake of choosing ABFL . Should have gone through the reviews before opting ABFL. Very very poor in solving technical issues.


Aditya birla finance
Jun 10, 2023 12:31 PM 4309 Views (via Mobile)

I am writing this review regarding aditya birla finance and dont take loan on this app and i am completely dissatisfied after taking loan here and i will give -1 rating for this and i have foreclosed the loan and i want noc for this so i have contacted aditya birla agent for noc and they will not give proper response also after completing payment before closing they tortured me like a hell from a agent 865700xxxx .i request all to not to take loan here.i have attached the screenshot also please check


You will be cheated here
May 10, 2023 09:11 PM 5196 Views


  1. Can you get Personal Loan against Insurance Bonds?:




Ans: No, don't waste your time and money on that.


I have been cheated by this company's agents on a false promise of providing me loan against insurance policies. They sold me policies only and never provided loan.


My Suggestion: Don't fall in their trap. Your trouble will go deeper and deeper if you wait more in hope of the loan.


Be aware of the paid agents of this company who sells Insurances only on false promise.


Who are the Fraud Agents:


I came across 3 fraud agents of this company from the Delhi Region. Their Name(It is their fake name) are




  1. Rahul Goel: Phone number 837693xxxx




  2. Manish Agarwal: Phone Number 837397xxxx




  3. Aditi Sharma: Phone Number 953084xxxx






They have different agents for different regions and they use the picture of the famous God or Goddesses from that region. Some will use a photo with a child too. They will never share their details with you.


I have been cheated by the background agents recruited by Aditya Birla Capitals and Aditya Birla Sun Life Insurance. They have sold me 2 endowment insurance bonds in the name of providing personal loan in very low interest rate. I am sharing my experience here so that others must not get cheated.


How they approach?


These background agents are very good in getting friendly with you so that you will trust them. That is there first line of action. They will wash your brain and make you believe that such type of Loans are available. You will forget to ask their identity(Like their Company ID, Agent Code, AADHAR, Their own Photograph, etc.) while proceeding with buying the life insurance plans. In this stage they will get your documents like PAN, AADHAR, ITR1 for the last few years, Salary slip etc.


How they make you purchase the Insurance Bonds?


They will send you links to purchase the insurance bonds. Remember, these links are the referral links from the fraud agents. When you buy the Insurance bond through that link, they will get the direct bonus from the insuring company. The insuring company, also benefited of selling more and more bonds through this procedure.


Beginning of the Loan Procedure


Once you have the bonds in Hand, they will send you a loan application form. You have to fill the details and send the scanned copy of the application, scanned signed copy of the insurance bonds. They will tell you that you will get the loan in less than 10 days.


The start of the waiting period


10 days will pass by and there will be no communication from their side. They want to check whether you realized that you had been cheated or still have trust on them. When you call them from your side, then they will play another trick.


They will tell you that, very soon you will get a call from the Aditya Birla Capital Accounts section. ON the same day or next day, one fellow will call you and ask few questions regarding your KYC. Once you replied, they will send you a fake message that your non-agentship loan has been approved(Dear Dr. Biswaranjan Pradhan your Non Agentship File Amount Has Been Approved Rs. xxxxxx By ABFL. Your Transaction ID ABFL0958748569 Has Been activate. Kindly complete Your KYC After That Your Amount Will Be Transfer in your a/c xxxxxxxx Within 72 Working hours. For More Query Kindly Contact Your File Manager- Saroj Kumar majhi).


On getting this message, you will be happy that you will get the loan disbursed soon. But here they have played with your psychology again.


The nightmare starts Now


On next day, you will get a call from the account section(a fraud from their nexus) that, your loan can not be disbursed now. Because ABCL did not approve the tax at the rate of 18%. They have approved some percentage of tax, and the rest of the tax amount has to be paid by the client which will be refunded later. The tax will be paid in the form of purchasing another insurance plan. If you are very mush in need of the money, you will again go to purchase another insurance bond. Initially, they will say that you will get the disbursement within 2 days after the payment. But once you have paid, they will tell you that you will get the loan amount disbursed to you after you will get the bond document in hand. It will take another 30 days. They will keep you calling in between and ask whether you have received the bond. If yes, please send the signed and scanned copy to them. If you follow the similar procedure, they will again find another problem and sell you another bond…………………….


Result


You will never get a loan against Fresh Insurance Bonds. Don’t ever, trust on any of these fraud.


How You can Get Rid of this situation?


The moment you realized that you have been cheated, you have to cancel the Insurance bonds within the freelook period(Within 15 days from the receipt of the hard copy), so that you will get your money refunded back. For faster cancellation, do it in a physical branch nearer to you, don’t do it online as it will take lots of time.


Is there any taxes on loan?


There is no tax on loan amount. There is no tax on the insurance maturity amount also if your annual premium is below 5 Lakh. You should understand that you have been cheated, the moment they are asking for tax.


Free advice and counselling


I am available(pradhan.biswaranjan09@gmail.com) for free counselling if anybody fall prey to these frauds.


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