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Home > Fashion and Apparel > Shoes > Skechers Footwear
Skechers Footwear
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Skechers offer wide range of options and each product can assure you comfort and an awesome design. The price range at first must look absurd but the products are actually value for money. It has a great endurance or durability and can last for a longer duration over the years if properly taken care of. They actually uplift any look and are better suited for casuals.
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The shoes I purchased in Aug 2023, got worn out uneveny within 4 months. They have Good Year branded sole, still it did not last even 4 months. Company says, warranty was for 3 months they can not replace. The question is - A product can have such a short life?
Lodged issue wrt to subject matter as it caused rashes and itching and has dried area with skin wrinkle and peeling out of live skin on its use. Tried severally for shoes to adhere to shape and size of the feet, but on its utility, it caused more severe pain and irritating with discomposure. Matter highlighted to the customer care of the brand of skechers, but instead been denied of time bar and that no manufacturing defect. Such adamant and blatant remark and closing the issue with greeting as though we are gullible. This brand is equal to street vendor brand and local supplier, where the issue of shoes are with this complaint and being unwarranted product there is no go and return policy. The class of executives and principles of skechers are those of such local vendors and their approach, that you should be aware of using this brand and whooping charges and for a brand and exclusive class and style. Beware, if you have to have grudge and unsuitability for resolution. Useless and Careless brand and utility with exorbitant charges.
YOUR RATING ON
Excellent service from central square mall shop manager.I have registered complaints online but they refused to hear my complaint.
Ernakulam center square mall shop manager has given excellent service.
It was my brother who introduced me to Skechers and I must say that I am quite happy to be investing in a pair. I especially liked the cushioning effect, which is prominent when trying out other brands of shoes. I love to go out for daily walks wearing them and the "knit-in cooling panels" in pink, with the navy blue offset color, looks stylish as they are durable. The logo is exclusive and so, you can detect the fake ones. The price maybe in the high bracket, but I still would invest in them, as they are long lasting and not just used for relieving pain and overall discomfort. I will definitely recommend skechers, as my experience has been a positive one.
I purchased sports shoes of Skechers from a showroom in Ghaziabad amounting to Rs.5499/- and within 4 months, sole and joint cloth got torned off. A complaint was raised by me with the store.I tried to coordinate with Skechers via customer call service & mail.They said, "We can't replace any pair because our quality team doesn't find it to be a quality issue".In response to email, they replied, "We will take care in future about quality and feedback."As the product is from a brand like Skechers, I was under the impression that it will not get damaged/scraped or torn so early. I will never buy Skechers products in future.
I really like this Skechers one of my favourite and I always choose Skechers And Iam using Skechers since last 14 years Good product I really Love it Iam excited For Skechers
Below is the response from sketchers customer service after raising a case for damaged shoes in 1.5 months.
"Thank you for contacting us. We value your business with us and do appreciate you taking time out in sharing the pictures with us on our request. Before we ship any product or get them ready for sale at our retail outlets it undergoes several stages of quality checks.
However, we regret to inform you that our early assessment of the product through our quality assurance team indicates that the product is not eligible for return or replacement and the damage could have been due to regular wear and tear.
Inconvenience caused is deeply regretted and we appreciate your patience."
I purchased 2 male shoes for Rs 21000 plus( not discounted/ sale item)from Sketcher showroom on the second floor of South City mall , kolkata. In hardly one month, fabric of one started tearing out, with torn threads hanging out all around. The second pair started tearing around the upper rim within one and half months.And the worst thing is the customer desk says that it is not manufacturing defect, rather it is usage/ maintenance problem and hence no refund/ exchange was allowed.They don't even have a repair service.I would request all of you to never buy such cheap and substandard product at such exorbitant price.Andnever step into that showroom who sell worn out products and blame it on you. I am a doctor and I take it as a social cause to warn you against this company
I bought these slippers about 2 yers back and wear them only inside my flat, never wore them outdoors. Disheartening to find a crack about 1/2”, whereas the rubber is soft. These slippers costed me more than Rs. 5000/. Never expected the quality of Sketchers slippers so poor. I will not recommend anyone to invest in Sketchers Slippers as they get crack
Thier customer service is worst I buyed shoes from phoniex Kurla and we got a credit and then we tried to used credit on r city mall but they straight out denied our credit they told us that we have to use the credit from Phoenix Kurla where we buy the shoes from I’m disappointed and they were very rude with us their staff of r city mall misbehaved with us
Very Poor Quality I'm Purchasinh From Matiyari Lucknow Uttar Pradesh Local Products for given me in Matiyari Lucknow Showroom
I have purchased a shoe that cost Rs-6999. Within a few days, its got defective. I have approached the Showroom; They agreed it's a manufacturing problem; they said to contact customer care.
But they won't support anything . the Quality of the show waster than the local shoe. Don't purchase anything from sketchers.
Bought shoes on 4th October 2022 and started using it from 8th November 2022 while on way to US. within 60 days+ there were damages visible( manufacturing defect). sometimes in Feb 2023 happened to visit Skechers US. and as per them, issue has to be taken with Skechers India and I tried to contact Jayanagar Bangalore showroom but the numbers mentioned on website were just to mislead customers( not in use).Wrote a mail to Skechers India with details, they asked for information( which was just eye wash).and finally Sketchers India has put blame on me as if I don't know how to wear & use shoes in my life.I also bought Sketchers shoes in US in Feb 2023 and have no issues/ problem( with same foot).
Appears that Skechers India shoes are of inferior quality and above all customer care is being trained to say Not Accepted.they don't believe in customer satisfaction. Better avoid buying Skechers in INDIA. I have all the communication with me in my mail.
The sad part is Skechers India put full blame on customer as if I was moving bare foot for 62 years plus .
Once again request NOT TO PUTCHASE SKECHERS IN INDIA. DUE to poor customer satisfaction/ resolution. And Skechers are too costly if you compare with the inferior quality. My rating is ZERO Star.
My shoes less has been loose within 6 month and go to the show room. But not responding. So I m not happy with your services
I had purchased Sketchers Cali gear flip flops aroud an year back from sector 17 Chandigarh showroom, roughly after six months the sole came off after which I complained at the showroom they said that they will get it repaired which they did, after some time after that the strap of the flip flops broke though I use these flip flops very lightly, now around a month back cracks starting appearing and now the flip flops are breaking all over the place.This so bad quality on Sketchers part of using so substandard materials and a total waste of my money am attatching some photos please see. Also for flip flops I advise crocs as my last ones lasted 4 years . Shame on sketchers team for pushing such quality in the market. PLease see attatched pictures.
I use only 2 months and he defect in out sole side. Hyper piller is so damage. am not comfortable in this shoes so please exchange my shoes. Bill date 21/12/2022
Brought, Exchanged, Broken again????
Within 4 months of purchase and replacement, the sole peeled away from the shoe.The shoe quality is subpar. The shoe is made of inferior materials. The bottom shoe soul is of poor quality.
Several complaints in a month, sketchers have pooresttttt customer service and worst ever exchange/Return policy. You can now guess their Quality . Twitter and Internet will give you list of complaints logged in
I have purchased sketches gowalk shoes in Aug 2022. When I took initial trial in showroom I felt it's ok. I started using morning walk .after 2, 3 months I started feeling discomfort on little fingers of both feet. I continued using expecting they will adjust to my foot size which has not happened, instead it started scratching, biting my little fingers. Keeping the faith on the Brad I somehow continued, finally they left dead tissue, wound, pain. My feet turned black due to obstruction of blood circulation.
I bought these shoes Previous 3 months and after some days it's became discomfert for foot and after day by day passed its became very discomfert and cut my feet now its game to wound my left feet.
Showing: 1 - 20 Reviews on Skechers Footwear
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I had buy Skechers shoes on 8-06-23 it's hardly a month my shoes sole separate from back side, gone to dealer for exchange they told to wait for 3 days Want to know whether it will be replace or will repair It's an manufacturing defects as per dealer
Jul 06, 2023
By: aminali1611
Answers: 0
Any coustomer care no boz the no which is mentioned in website is not responding please help me with that
Nov 25, 2021
By: ankita.khare1
Answers: 1
customercare.india@skechers.com , 1800 200 8555.
By: NehaDave
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