Morphy Richards Induction Cooktop

I am using this product from last year it is a very reliable product and it is very safe and we can take it anywhere we want I jst love to use this. this is good as we have nothing about worrying about and danger. it is a worth for my money and a good branded product as we know morphy richards is a very good brand and am also using some other product of this brand in my kitchen like microwave and foorprocessor etc. it is good and reliable

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Morphy Richards Induction Cooktop is a very cheap in quality and there customers services are very poor.

If the quality of the product will be good then there is no need of customers services as customer doesn't requires it but due to its poor and cheap quality there is need of customers services which are very poor as there customer services are not responding at all.

I purchased this induction cooker to use it in case of emergency when there is no availability of lpg gas or the cylinder is empty.

But this cooktop is not so helpful for me as when ever I start this it work for only two minutes and after that it stop working , it means I have to switch on and off after every two minutes, I think there may be some manufacturers default so I call them but no one is responding.

I call every day three time and continue my calling fir 6 days but no one pick the call and attend me. This is very disgusting and irritating, I have never seemed this kind of poor customer services.

Due to its poor quality of material, it operates only for one month so it is non durable product, the style of this product is ok but that is not important for me.

Finally I will say that this product is very cheap and having no customers services and support.

Thanks.

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I had bought a Morphy Richards Induction Cooktop on two years back. After using 8 months it stopped working. Since it was under warranty period I called customer care. They sent a person to collect the faulty Induction cooktop and promised to return it within 7 days. But months went by neither they returned my product nor they did they respond my email or phone.

I was so irritated I kept on complaining to their customer care and ultimately they give a vague answer. The servicing centre with whom I was communicating are no longer their part of the franchise so they cannot do anything about my product. Now my costly Induction cooktop is lost in the transit. So beware before buying any Morphy Richard product.

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I have a Morphy Richard’s Induction Cooker which I am using for the last one year wich is been used regularly and  still it is working  and my cooking on the unit vary from south India food to north India food - roti, rice, idle etc. The key for happy cooking on Induction which I felt are-

1. Utensil’s base should be thick meaning the utensil should be NOT thin. .Note- ONLY Thin Utensil’s are 90% power efficient and with a  thick base  will reduce the power efficiency by 9% to 15% 2.   No matter from which company Induction Cooker belong to but one has to give time out to the system after 1 hour of continue cooking for about 5 min for the system life.

3.   The system fan time should not be interrupted meaning the main power should be switch off but only when the fan has stop.

How the systems save money?

Well there are two types of Ele-Cookers in the market 1. Induction Cooker(which we are talking about) and  2. Radiant Cooker

Induction Cooker works through electromagnetic induction which heats the metal pot's base directly.  Its efficiency rate is 90% to a LPG which is 50% and the energy to boil water(2lit) is 749KJ to a LPG which is  1370KJ The way to save money by the Induction is to cook fast and for MORE saving cook 2 or 3 things at the same time in a pressure cooker. There are special stand / box for it.  When cooking anything go for max power for 10 to 30 sec then when the pot is hot go to 2 to 3 power mode. NOTE- it have been seen if any thin Utensil is been use without anything it can lose its shape and will burn.

My experience till now is a happy one and I use it with LPG system so where one gas cylinder use to run for 30 day now it has twofold time line to 60days. My power bill use to come for 700 to Rs 800  now has put on some weight and comes from Rs 1000 to Rs 1200 add of Rs 400  to Rs 500 still it is less then LPG.

Only awful thing I have found is if the utensil of Induction is used on the LPG system the efficiency goes down 20% to 30% as the carbon can destroy the contact area(see picture)

I have purchased some new utensil and a pressure cooker 5 lit(see picture) for my Induction Cooker like Tawa for cooking roti’s frying pan with a glass lid etc. I got it all under Rs 2500.(see picture)

Info- Every Induction Cooker have 20 world wide error code system so if there is any code the system display you can decode it from the net.( I only received one code of error till now  which was of power overload)

1. Radiant - Radiant Cooker is with radiant heating coils or infrared halogen lamps as the heating elements, these also are in the market. It is best for long time cooking(ex to 3 to 4 hour) and comes with outer steel body.(I do not own this system)

I  Highly Recommend Induction Cooker but with combination with LPG system

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After reading a review here I've bought Morphy richards Induction Cooker - Chef Xpress 200 from ezone for 3100/-.

First of all I will tell you about my awful experience as this was the worst company product I have ever bought & used. Since the first day of usage it was showing some problems as sometimes it stopped working within 1 minute. After using it for 2 days, the top glass is cracked when I make chapathi on an induction base tawa I’ve bought, now the burnt induction coil is visible from inside of the cooktop.

I have contacted the seller on next day with the cracked, burnt product and the seller had adviced me to contact the manufacturer. They have given me a customer service number 1800 22 6722 and I have asked them to replace my cooktop. They have noted my complaint and nothing more this service assistant would do for me. The seller does not seems to be responsible as they said liability to provide the warranty is with manufacturer so they don't have anything to do on this issue. The seller suggested that they can arrange to change the cooktop glass and coil if I am ready to pay for it.

Do not use this company unless you want to get support for your item from a proper service center! The customer service here has to be the worst I've ever experienced. They dont have proper service centers. This product was offered a 2 year manufacturers warranty but it was worked just for 2 days. Trying to get support from these guys are waste of time. If they don't have a proper warranty repair service why do they offer 2 years warranty and sell the product in high prices?

Poor quality components are used, even it's plastic body is not strong as the other company products available in market. The cooktop glass used is not temperature resistant material, it is easy to crack in case of overheat. I have even checked some other brands like Pigeon, Preethi, Prestige also in market it's quality seems to be better than this Morphy richards. This may be a UK brand but it is mentioned that product is manufactured in China and it is marketed by Bajaj. If Mr. Gauravanaikin who wrote the review about Morphy induction cooker earlier here is a Morphy employee please took my complaint to the concerned people and arrange to replace the cooktop. Please dont mislead the people as it is a UK product. It is a made in China product, and there is no proper customer service in India at least in Bangalore.  Mr. Gauravanaikin has mentioned that this cooktop uses PCB. All these induction cookers, even the local brands may also be made with those kinds of electronic PCB, I don’t find anything special in this product other than it’s higher selling prices.

Never buy the products by reading reviews written by employees of these brands, before buying these kind of products please make sure that there is a local service center available in your town, at least we can contact, take the faulty product to them directly in case of any such problems.

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Morhy Richards Induction cook top

I am intending to buy the induction top.

So my recent visit to market gave me some facts which I would like to share with users.

Major brands available in the market are

1)prestige

2)bajaj

3)pigeon

4)morphy richards

recently I purchased pretige cooktop for my friend, Its not even two weeks, so I would consider it to early to comment\review the same.

all the brands are available in the range of Rs.3000 to Rs 4500

and all barnds except morphy richards come with one year warrenty

MR comes with Two years warenty.

Standard package Includes kadai and induction cook top unit.

Since this kinds of products are electronically controlled by PCB, skilled people are not so easily available for its repairs.

therefore one must look for longest warrenty period so it becomes liabilty of company to repair free of cost withien the said period in the event of  breakdown

In our country we see frequent voltage fluctuation due to poor standards of electricity distribution, so this induction top are easily affected by such fluctuations as they dont have any inbuilt protection and leads to failure of costliest part of the induction top which in electronically controlled PCB.

so If possible one can use stabiliser of upto 2KVA rationg for 2000Watts induction top, Its not  a compulsion though.

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