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Saraf Furniture

MouthShut Score

36%
1.65 

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Saraf Furniture Reviews

Saraf Furniture is Honest Company
28 days ago106 Views

I recently ad a great experience with Saraf Furniture and I can confidently say they are honest Company .the quality of their sheesham wood furniture is excellent.


Buy only if you are ready to waste your money
Jan 18, 2025 10:53 AM139 Views (via Mobile)

Never ever buy anything from this company. Customer care is terrible. They will cut the calls instead of discussing. More chances are there that you will recieve product different in shape than the one shown in website.


In website they show a robust design, but actuall product showed will be different. They tell that the one in website is only for reference and actual product design will vary based on standard upgrades they do for products.


In picture i have shown an example of downgrading product strength. They didn't accept this as mistake.


Fraud and cheat
Jan 17, 2025 10:44 PM148 Views (via Mobile)

Insaraf is the most fraud company in India. They gave me a damaged product and now they are not responding. Their founder Raghunandan Saraf is somehow associated to the ruling party BJP and he is threatening me with dire consequences if I complain. Anyways, I am moving ahead with the complaints. I advise everyone not to buy anything from them


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TERMITE-INFESTED wood that is NOT sheesham
Jan 14, 2025 02:03 PM195 Views

We ordered two Sheesham wood wardrobes and a chest of drawer. All three furnitures,




  • arrived badly damaged with multiple cracks.




  • wood was termite infested and powdery stuff was coming out of the infested holes in wardrobes




  • the back and under panel of all three furnitures was made of metal sheet and not wood.






Saraf furniture offered to repair the furniture. We paid for new furniture and not termite-infested damaged furniture that was not even fully made of wood!


Their customer service is HORRIBLE! First, they do not answer calls and respond to emails for days and when they do, it is usually a boilerplate response, “We will update you”. That update never comes.


I found a whole community consumers cheated by Saraf Furnitures on Facebook and then stumbled upon their HORRIBLE REVIEWS on MOUTHSHUT. Someone must ACT!


I have decided to take these SCAMSTERS to COURT. I urge others to do this as well.


AVOID THESE SCAMSTERS


Saraf Furniture is a FRAUD company. Stay Away!
Jan 06, 2025 09:02 AM199 Views

This company epitomizes everything wrong with consumerism: shoddy products, deceitful customer service, and a complete lack of professionalism. Here are the glaring issues:


Outrageous Sales Deceptions: They bombard potential customers with grandiose claims during the sales pitch, using a polished showroom as a deceptive facade to lure in unsuspecting victims.


Endless Delays: Timely delivery is a foreign concept to them. Expect products to arrive months late, even after countless follow-ups—if they ever arrive at all.


Abysmal Customer Service: Their so-called customer care is a joke. If you're "lucky" enough to receive anything, it will likely be damaged or completely different from what you ordered.


Inferior Product Quality: Just wait a few days—no need for weeks—and your product will likely break or become utterly useless due to their pathetic construction.


Misleading Communication: Their customer service reps are masters of deception, spinning tales that lead nowhere while offering no genuine solutions.


In summary, steer clear of this company at all costs. Don’t be fooled by their empty promises or the shiny appearance of their showroom; they are fundamentally dishonest and nothing more than a pack of frauds.


Note: I placed an order with Saraf after being misled by a TV documentary that painted them in a positive light, thinking I was supporting a worthy cause. It turned out to be nothing but bait for gullible customers like myself.


They might respond to this comment with some generic template, but don’t be deceived—that’s merely for show. Their understanding of customer commitment is non-existent, and those responses are just smoke and mirrors designed to mislead anyone reading reviews into believing there's actual support available. In reality, there is none; they do nothing to resolve issues.


Attached are screenshots of the futile email exchanges with their so-called customer care(which is utterly indifferent). They arbitrarily shift delivery dates as it suits them. Once you place an order, forget about getting a refund—no matter how long the delays stretch on. After waiting over a month past the promised delivery date, I had to dispute the charge with my bank just to get my money back. These people are the epitome of frauds and crooks. Better to stay far away from them.


Insaraf Reviews
Dec 23, 2024 03:44 PM190 Views

All furniture available in this place I was very impressed with Saraf furniture, they have grate range of style and design.


Horrible Customer Service- Corrupt Founder!
Dec 22, 2024 12:14 PM193 Views (via Mobile)

The founder Raghunandan Saraf has built a company where employees have been taught not to focus on either workmanship, quality of material or customer service...the company fails 80% customer on all counts.. you walk in the Hyderabad store at anytime...you will find a screaming customer asking for a refund...their rating onGoogle is 3.4 after so many paid reviews....please be careful before placing your order


Company
Dec 10, 2024 03:39 PM228 Views (via Mobile)

Company is so powerful and her workers is good behaviour and thare environment so cool and thare honnor is so quit


Furniture IS AMAZING
Dec 10, 2024 03:26 PM224 Views

Saraf furniture have amazing materiel and looking beautiful furniture for home, I am definitely recommended Saraf furniture


New Delhi India
Insaraf Reviews
Dec 10, 2024 03:06 PM227 Views (via Mobile)

Recently I purchased trundle bed and delivery was prompt. The installation was good however something went amiss and one shelf got stuck


Amazing coffee table
Nov 29, 2024 11:46 AM265 Views

Recently, week ago, ordered a coffee table was delivered and its exactly what we wanted. Even the delivery person was. The Professional would be great if so, far delivered is expected and delivered the same way table has been delivered.


Poor quality control and design.
Nov 22, 2024 04:03 PM254 Views

Recently purchased a bed from saraf furniture. Wooden side panels are warped and do not fit properly in the respective slots. There is a gap of 6 to 12 mm between the joints. Insects can easily enter in the box. I think that the wood is not properly seasoned or stored in open. Ply & mdf used for top and bottom panel is so thin that it can't even take the load and likely to crack. Top ply is also warped and lifted from one corner.


I have shared photographs and requested for reverse pickup and refund. So for no one has visited our place despite their assurance.


Horrible insaraf
Nov 03, 2024 05:54 PM337 Views (via Mobile)

Horrible service..I had booked a cot online and was promised delivery within a weeks time..however unfortunately they do not have any network for delivery..the delivery was delayed by 10 days...then their delivery partner om logistics started asking money for delivery at home......they brought in damaged stuff and were very rude...thought the pain was over however...then the actual ordeal began...they put materials everywhere in the house and the technician to fit this cot has been unavailable for the past 6 days...the call Centre is simply unresponsive and zero customer care..order from here only if you love pain and restlessness


It's definitely looks fabulous furniture
Oct 21, 2024 01:51 PM313 Views (via Mobile)

A great place to shop amazing furniture. Luckily I found a amazing sofa furniture from there and it's definitely looks fabulous furniture


Quality Furniture
Oct 16, 2024 06:30 PM378 Views

I am Really happy with the quality and finish of the bed I got from Saraf. The delivery took longer than I expected, but I totally get it now. They explained that natural wood needs to be treated and seasoned properly. and with the rainy season it can slow things down. So if you want quicker delivery. maybe avoid ordering during monsoon But honestly. it was worth the wait! The bed is amazing and I love it . I am definitely a lifelong customer now. Thanks Saraf!


Saraf Furniture reviews
Oct 16, 2024 05:57 PM369 Views

I have visited Saraf furniture showroom. Delhi found good looking furniture items and quality seems awesome. Also, assistance by Piyush in purchasing item was very good. Hoping to buy more items from Saraf furniture. Thank you.


They had done a brilliant work in Furniture
Oct 15, 2024 01:52 PM372 Views

Hi, sharing my personal experience with Saraf Furniture Showroom and their services. I can to know about them from one of my friend. They had done a brilliant work in my home. We purchased almost every losse furniture from them. In first meet we were lil bit hesitate but they told us just get one product made from us and see our quality and craftsmanship then we will proceed with other products . Then within week we got to see our work getting made from piece to final product. The should us all the journey as we were bit doubt but now I can market for them, they are perfect example of man of the word. Thank you for amazing experience.


Quality wise these guys are great
Oct 13, 2024 01:32 PM355 Views (via Mobile)

One thing which I liked about this company is the quality of furniture they are offering. It's the best, everyone loved it.


Lovely place to shop amazing furniture
Sep 28, 2024 09:30 PM370 Views (via Mobile)

Lovely place to shop amazing furniture. I am vry to purchase from saraf furniture. The staff was very professional there


Quality and design was very good, rates best
Sep 26, 2024 01:46 PM380 Views

Recently I ordered a dining table and a two seater. The quality and design was very good, rates best in market. The attitude and behavior of the staff was very positive. The furniture was personally delivered and properly set by them. The services were very prompt.


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