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Archies Online

MouthShut Score

27%
1.40 

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Archies Online Reviews

No update after placing the order
Sep 27, 2018 12:29 PM 705 Views

One of the fraud site. Please don't order anything in this site.


Very pathetic service. One of the bad service. After placing the order it took 3 notify the customer about product unavailability.


One of the fraud site. Please don't order anything in this site.


Very pathetic service. One of the bad service. After placing the order it took 3 notify the customer about product unavailability.


Worst Decision for buying gift from here ...
Sep 21, 2018 03:58 PM 673 Views (via Mobile)

. While placing it you were taking so many options date of delivery, time schedule specification of time . I select the option of 9am-12 pm. I call at your helpdesk a person with the name Tarun told me, Ma'am the process of delivery take 2 hrs it get deliver to you by 1 pm . Then after 1 hr mam it will deliver soon n now m calling you back . We arrange . Now you are arranging it? What the hell? Now again probably it deliver to you by 7 pm if not then we refund the amount . Wow, Such a pathetic service! Seriously it's my last order to Archies . Even never enter in a store guys!worst decision to choose Archies . Hate IT! Even a local vendors are punctual about this! Worst Worst Worst Worst!


Worst Online Shopping point
Aug 29, 2018 04:31 PM 1085 Views

I must say that Archies Online gave me the worst online shopping experience. Its very clear that on Archies mostly people order for gifts for their loved ones but Archies is the most irresponsible site in delivering the gifts on time or even after the occasion passed. I have ordered greeting cards for my Father's Birrthday which is not delivered even after passing 20 days of his birthday. Moreover their executives are so rude & non professionals to handle any query. They take forever just to figure out their own processes & to resolve the issues. This was my 1st & last experience on Archies.


YOUR RATING ON

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Third class service of archies
Aug 27, 2018 10:54 PM 1340 Views (via Mobile)

Ordered rakhi for my brother on 23rd Aug 2018 but they just don't care about customer's emotions. Worst service. Please don't use archies. Very bad service. Wasted my occasion. Guys please don't trust them at all. They didn't deliver the the product and now it's showing consignee address not found though the address is correct.


Lalitpur, Uttar Pradesh India
THE WORST ONLINE SERVICE
Aug 27, 2018 12:31 PM 1311 Views (via Mobile)

Its so disappointing. Please don't use it. I ordered my product well in advance but it was still not delivered on time. Never ever use this website. Kindly use frens and petals ot any other web site but plz dont this one. As there customer service is also very bad


Misleading website!!!
Aug 27, 2018 09:28 AM 1555 Views

Gave the service one star as there is no option to give lower. Very disappointing. Had bought rakhies via the site however firstly they never got delivered(got returned to the couriers hub 3 times without successful delivery) then I had to request my family to go and collect from the courier office. Finally when the package was opened, the rakhies shown in website and those which were given were drastically different. Would never have paid for such cheap ones ever had I known they will change the final product. These people should be sued for fraud and the site closed down!


Mumbai, Maharashtra India
Rakhi
Aug 27, 2018 12:03 AM 1699 Views (via Mobile)

The worst ever service n quality! One should never order from here! Their product quality is zero n I would say they are just frauds! I ordered for a Rakhi n Chocolate box. Firstly the Rakhi delivered ws completely a different one from what was ordered! Miserable one sent! The gift box condition as well miserable! Pls dont ever trust this website to order?????? I would not even rate them a 1* they are below any expectations spoiling their name and reputation! Shame!The delivery was on time but had no sense or meaning when the product selected online is not wjat u have placed an order for!


Very bad experience
Aug 26, 2018 05:49 PM 1478 Views

My wife ordered Rakhi from Hyderabad to USA IL state in 2 weeks advance.


The Tracking shows it was delivered to PA.


This is very bad how can they deliver to incorrect address.


My Wife is very disappointed as she could not send Rakhi to her brother because of ArchiesOnline Failure.


Cooch Behar India
Worst service
Aug 25, 2018 07:49 PM 1570 Views (via Mobile)

I feel ashamed that I have ordered from Archies


I ordered a rakhi and lumba worth 900/- and they have sent me rakhi-rakhi with cards which I check was not more than 100-200/- more over I had to make an explanation to my bhabiya and bhabi for it that I wanted to give a lumba to my bhabi and instead they gave something else.


Company said that they did not have the product and they tried to contact me which never happend so they dispatched the product.


But I have proof that they have never contacted me and never received my multiple call before delivering. This is a complete scam


Nobody should every purchase from Archies online. But from any other site but never from Archies. I would never suggest this. This was a shamfull act and the company reponded as the customers fault when I have the prove. I thot to complain about it but it was a 900/- product so I stopped.


Noida/Greater Noida India
Worst Service
Aug 21, 2018 06:39 PM 1512 Views

I ordered a Rakhi last week on August 15, 2018 for my brother in India. It was sold out on the website so I messaged on whatsapp number given on the website to check if it would be available and he said its available.


He immediately changed it on website to make it available. However, what happens next is really amazing, they delivered a wrong Rakhi to my brother without informing me. Now, when I emailed them back today so they are saying, item sent was of similar price and they send it so it doesn't spoil my festival. If I don't like it, I can mail it to some address and they will send me a gift card of same price and would not refund the return charges.


What kind of service they offer? I should have read their reviews before ordering.


Worst service and poor quality products.


surajrawat154MouthShut Verified Member
Gorwa Vadodara India
Worst online shopping site
Jul 27, 2018 12:09 AM 7256 Views (via Android App)

Archies online.com is an online site which provides cards and gifts for different occasions.but I am very dissapointed with its services.


The outlook of this site is good no doubt.it displays awesome gifts and cards but as usual of higher cost.when talking about customer service, it is worst.when u mail them or call them, they never response.moreover they never call back or msg back.this is the most frustating.i ordered a card from archies and it was damaged. So in order to return it I mailed them and I didnt got any reply within 2 weeks.so I am too dissapointed.


moreover when I ordered the card, the delivery was too late which I didnt expected.the card arrived after the occasion so I was frustated on that case too.


Other products I ordered was somewhat good in quality but not worth it of its price.the price of the products is much than its quality.


So overall I didnt liked this site at all.


Horrible service
Jul 04, 2018 03:22 PM 1663 Views

Hi,


I had placed an order with archies for a wedding card which needed to be delivered on 2-07-2018.


I had placed the order on 28-06- 2018 and waited assuming that it might get delivered on time.


I didn't get any update from them until 4-07-2018 and hence decided to check online for the status and it said order confirmed.


so I called the customer care and the guys tells me that the card I have ordered is out of stock.


What I fail to understand is when the card goes out of stock how hard is it to mail the customer and ask for a replacement .


The customer care officer didnt have an answer and told me abt the replacement card and just hung up.


Hence I called back again, this time a lady picks and she says now the card is back gain in stock.


suprised me.(how can it come back in stock so soon)


I asked he how long will it take to deliver and she tells me it take another 2 -3 days.


when I started questioning her whats the point in sending a card after the wedding is over she says sorry for the inconvenience and hangs up


The worst service I have ever seen.


New Delhi India
Pathetic
Jun 01, 2018 02:32 PM 1917 Views

There was a 3-day delay in delivering a birthday order! 3 days! I also experienced poor tracking, no update on the order timing, and a poor customer service. Archies should not be in this business. They do not understand the basics. With family moments spoilt like this, I will ensure that no one in my circle ever orders from them.


Haldwani India
Ordered Articles from ArchiesOnline.com and Order
May 31, 2018 12:57 AM 1692 Views (via Mobile)

Few days back I ordered a card and bracelet and already paid for it but ArchiesOnline.com did not have any confirmation mail and no tracking ID and later they are calling me and asking me if I want to purchase those articles or not and I said that I already paid for it. This is not the only case, few months back I ordered a personalized gift that never came nor the refund.


Customers are showing faith on you and you are ditching them.


I want my money back.


Thorough Waste of money
Apr 23, 2018 10:29 PM 1798 Views (via Mobile)

I ordered few gifts from website for hubby


A full moon roses in vase


An almond mocha cake


Cushion mugs and greeting card


Only flowers and cake managed to get delivered on assigned date that too around late evening. When I called customer care they told rest will be delivered tomorrow as they don't promise about the accuracy of delivery date. My anger was much boiling and I thought of canceling the rest of the order but then they told I would be charged cancellation fees.


What really shot my temper was the conditions of the flowers and cake. Cake was a mockery and delivered crushed and crumbling with raw almonds stuck on it. Nothing like the picture shown. Flowers came in a tall glass vase and looked barely acceptable. Pls check the website for the offered pictures of cake and the flowers


No response on time from the team
Apr 12, 2018 05:16 PM 1735 Views (via Mobile)

Very bad experience with Archies.


I have ordered three products out which 2 of my products I received was same as I ordered and for the third one I have mailed called them to change or refund because that was totally different from the one which I ordered and they guys say ok will get back to you by 6pm in evening we never I called them.But they never come back with the response.


They just making there customers fool that’s it.


Gurgaon India
Pathetic product quality... boofle mug
Mar 31, 2018 07:12 PM 1607 Views (via Mobile)

I got a product through the retail stores of archies(not online). While the mugs looked nice from outside they started shedding their paint and print within two washes. I wonder whether I ate some of the paint too! The customer service was pathetic as well!


No delivery on time
Mar 15, 2018 09:48 PM 1708 Views (via Mobile)

Worst experience. It was expected to be delivered today but it didn't. It was a birthday gift and did not received on time. Whats the use lf ordering it. Such a bad services. Please do not order from archies online.why do you provide such services when you aren't Able to fulfill it on time. Customer care center is useless never answered.


Guntur India
Worst online shopping experience
Mar 13, 2018 01:41 PM 1681 Views (via Mobile)

Most dismal shopping experience. Ordered a gift for my friend's birthday, a wooden plaque with her picture, it has been one month since and I still haven't received the product. What's the point of an online platform that delivers gifts much beyond the estimated time, kind of defeats the purpose of its existence. Do not order anything from archiesonline, the customer care is shitty and they don't refund. I haven't been able to contact customer care at all and it goes straight to voicemail which they don't even reply to. What's the point of having this kind of awful support desk?


Piyushbhai94MouthShut Verified Member
Delhi India
Online frauds
Feb 25, 2018 01:55 AM 7983 Views (via Android App)

Today my review is on archies online.I purchased and gifted a neckles on raksha bandhan and I paid money online and ordered to my sisters address.


I ordered correct neckales but what I ordered was not delivered her.It was something around ₹250/- and I paid a lot more than that like thousand rupees.


So when she said thank to me for the gift I asked that show me hows it looking and I toh dimaag gum gya bhaisaab.


It was so good looking from mobile but when I saw that was just around ₹200-250.


I called the customer service and they said that no refunds would be paid back but replacement policy is there.


I thought if I would throw that piece on that persons face.


Very bad experience because they click photos from a very expensive cameras and the products aren't that good.


Hope you guys enjoyed my view.


Thank you for viewing my comment.


Have fun and stay healthy.


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Recent Questions and Answers on Archies Online

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Does any one has got their CMD or CEO email address

Feb 13, 2016

By: pramodpatilblr

Answers: 0

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