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75%
3.17 

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Compaq Presario V2384TU Reviews

Compaq Presario - The name for scrap Laptops
Aug 11, 2009 10:24 AM2760 Views

Wehave purchased a Compaq HP V3000 on 03-09-2007 and within one year the systemstarted behaving erratic and was down with no display. We had send it to HP Authorisedservice centre - Simtech Computronics Pvt Ltd and they said the system is outof warranty but the motherboard will be replaced in warranty as its advisorywhich means it has a known issue. Theknown issue is the processor getting heated up and ending up with no display.


Everytime we face this issue of no display, Simtech Computronics Pvt Ltd wouldreplace the motherboard and give it back to us. This shows the fact that HP hassold defective laptops in the market with issues which cannot be resolved atall. This is CHEATING THE CUSTOMERS!


Iwill never recommend anyone to buy a HP product as its nothing but piece ofjunk with incompetent support. First of all, you end up buying a bad brand andproduct like HP then the service support is Worst Worst of all. They have notechnical competency and most of the time the service manager and engineersrefuse to talk to customers.


IfHP Authorized service centre - Simtech Computronics Pvt Ltd service manager andengineers are afraid to talk to customers then they should stop selling HPproducts in market and fool customers. We have also posted the product reviewon Mouthshut.com so the whole world will know about the scrap HP brand as wellas scrap products which they come out with which they can’t support.


Ifyou can’t solve a issue of a customer because of a known issue, you shouldreplace the laptop irrespective of the fact the laptop is out of warranty whenthe heart of laptop i.e. the motherboard is not working at all right from thetime when the laptop is in warranty.


HP Brand and HPProducts are not recommended to any one in India. I have also posted thereview on many social networking sites as well so that all the youngsters andseniors in the industry will stay away from the brand HP.


Bangalore India
A basic model
Aug 07, 2009 10:45 PM2149 Views

I have been using this model since 2005, I never had any problem.


The CPU fan runs very often thus making noise. The processor speed is also good.


A nice piece overall. Drivers are availabele, the wireless adapter works quite well.


The metalalic look it has is an added advantage.


Sound quality is fantastic. Not many laptops can compete.


The card reader works well. Good number of USB ports.


The touch pad isnt very good but one can manage.


I have been using this model since 2005, I never had any problem.


The CPU fan runs very often thus making noise. The processor speed is also good.


A nice piece overall. Drivers are availabele, the wireless adapter works quite well.


The metalalic look it has is an added advantage.


Sound quality is fantastic. Not many laptops can compete.


The card reader works well. Good number of USB ports.


The touch pad isnt very good but one can manage.


Karthik Rajathachal.M


Long term friendship
Jun 11, 2009 05:02 PM1963 Views

I entered MBA in year 2006.Now one of the first few things which one requires and acquires for coming 2 years of rigorous study phase is laptop.


My batchies were searching for lots of options.Some were smitten by feartures like video cam, some by company names, some by looks of different models.


My idea was clear regarding what kind of Laptop I wanted to own.I also searched through all the options and finally stopped at this!What has drawn me was:


All black looks, which is really appealing


Duo core processor from Intel(Centrino)


Good battery backup.(2.5 hrs)


Speed was very nice as compared to laptops which my friends were taking


80 GB hard disk


Very nice sound features


This all at a price which was really VFM for such a laptop.


So I went for it.and what a friend it has been for lat 3 years.


Never let me down through my presentations and assignments or times of entertainment.


I faced only one problem and that was some lose connection of DVD ROM.


Other than that nothing to be complained against.


I am still using it and though battery has become little weaker, the dear can still give a good fight to new generation laptop as far as reliability and looks are concerned.


YOUR RATING ON

Compaq Presario V2384TU
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Compaq Presario V3000's -"Passion for Customers"
Oct 14, 2008 05:10 PM5803 Views

I have purchased a COMPAQ  Presario V 3700 Notebook


PC  Serial No: 2CE8080B8R,


Product No: KPI 52PA#ACJ,


Warranty Start Date 10/06/2008 and


Service ID: 18160 from


Compaq /HP retailer , Aashnik Incorporated at Vadodara on 10 th June’2008. During demonstration of PC at the retailer’s shop, I have noticed that the key board left side being projected upwards compared to right side. To my query, they  informed that after few days use, it will get levelled. ( IBM enhanced (101-102-key) keyboard. New technology from Mars I believe.


During the month of September, two key buttons have fallen off and  I tried to place it back on the slot but could not. In this regard, I have registered a complaint online and I have been given a Complaint  Identification Number ( please read below)


(.) Your complaint has been successfully recorded and will be forwarded to the relevant department.


Please record the complaint identification number CCHSAP167375 for future reference.


HP treats all complaints as an opportunity to improve. Each and every complaint is reviewed and where ever necessary acted upon to develop our business operations and the way we interact with our customer.


Your feedback is very much appreciated. (.)


On Wednesday, 8 October, 2008 2:50 PM,I have received a mail from Mr V, Shekar [mailto:shekarv@hp.com] ( please read below)


Greetings. Mr R S DEV


We sincerely thank you for contacting us.


Further to your issue, we would request you to contact our Technical support center on toll free numbers 1800112267 or 30306363 (prefix with local STD code when calling from mobile) from Monday to Friday from 9:00 AM to 6:00 PM.


Hope this will enable to receive prompt service support and assuring you the best support at all times.


Thanks and Regards


V.shekar.  Hewlett Packard India Sales Pvt Ltd.


91-80-25041494


shekarv@hp.com


"Passion for Customers"


As suggested by him, contacted above numbers and after putting me on hold for 3 minutes, they conveyed their inability and asked me to contact HP online customer service.


I tried to reach Mr V.Sekhar and he is missing in action. What a dismay!. This is the way brand like COMPAQ/HP to behave ?. They have paid a hefty amount to SRK for endorsing the product and only this way they can cut corners to minimize lose.


Since there was no response from any of those numbers provided, I have contacted


Vandana


Bhardwaj


APJ - CCHS - IOPS - IAP Consumer Support


Ops


Hewlett Packard India Limited


email: bhardwaj@hp.com


Failed to hear from her, I send a mail to ap_du@mail.support.hp.com  and received a mail (please read below)


From: ap_du@mail.support.hp.com [mailto:ap_du@mail.support.hp.com]


Dear R S Dev,


Thank you for writing back to HP Customer Care. I understand that you have registered a complaint with HP. R S Dev, I apologise for the inconvenience. I understand your concern and will ensure that I provide you the apporpriate information. R S Dev, I would like to inform that we are unable to open the attachment you have sent with your e-mail. I would request you to contact us on the number given below.     Please contact us on the following phone number.  We will do the needful to resolve the issue.  1800 425 7737 OR 03323407400


Hours of operation:  Monday to Saturday 9 am. to 9 pm. (excluding public holidays); Support in English and Hindi.


If you need further assistance, please reply to this message and we will be happy to assist you further.


Sincerely,


\Sam


HP Email Support Team


As suggested by him, contacted 03323407400 and found its recorded message and it would be of no use to me.


Now let HP/COMPAQ answer-


1.Why the retailer is not taking the responsibility to get the matter resolved?




  1. Why HP/COMPAQ is taking customer for a joy ride asking him to contact several numbers which would not result any positive action? Do they know whats Passion for Customers?




  2. Why the manufacturer is so careless about the service after sales?






My notebook key buttons falling like grand old nanny’s teeth’s - like over riped plums.


They have paid an hefty amount for SRK for endorsing this product and this is the only way they can minimise the cost incured by - No service after Sales strategy.


In my opinion, the product is manufactured in China for cost reduction purpose n their is no QUALITY.


My first laptop and I like it :)
Aug 25, 2006 02:27 PM5441 Views

I was searching for a laptop in 50k range. I went through thousands of reviews on various sites to decie between AMD based and Intel based laptops. After reading the reviews, didn't have guts to buy AMD based laptops....Most reviews suggested that the temperature of these could go to 70 degrees celsius. So decided in favour of Intel.....


This laptop costs about 56k but I found it the best for this price among the recognised vendors like Acer, Dell etc. It dosen't get heated much....Even after working continously for six hours, the base was just slightly hot not much...


The laptop has the following configuration:-


ProcessorIntel® Core™ Duo Processor T2250 with Intel® Centrino® Duo Mobile Technology (1.73GHz, 2MB L2 cache, 533MHz FSB)


Operating system >>> Genuine Windows XP Home EditionStandard


Memory 512 MB


Maximum memory Up to 2 GB DDR2 memory


System memory 512MB (1 x 512MB) DDR2 SDRAM (533MHz), upgradeable to 2GB


CacheLevel 2 cache 2 MB


Hard drive 80GB SATA (5400 rpm)


Optical driveSuper Multi DVD Writer (+/-R +/-RW) with Double Layer support


Graphics Up to 128MB shared system memory


Modem High speed 56K modem


Network 10/100 LAN Ethernet integrated


Pre-installed software


CompaqDVDPlay, HP Photosmart Premier, Microsoft® Windows® Media Player,Microsoft® Money, Microsoft® Works, Muvee AutoProducer, Symantec Norton AntiVirus-VirusDefnition File Update, Symantec Norton Internet Security (60 day liveupdate, pre-install), .Net Framework, Sun Java,


Macromedia Flash


Battery 6-cell Lithium-Ion (Li-Ion)


Display14.1" colour WXGA High-Definition BrightView Widescreen Display


Pointing deviceTouch Pad with dedicated vertical Scroll Up/Down pad


I/O interfaces1VGA, 3 USB 2.0 ports, 1 IEEE-1394, 1 RJ-11, 1 RJ -45, S-video TV out, 1headphone-out, 1 microphone-in, 1 Expansion Port 3 connector, AC AdapterSecurity featuresKensington MicroSaver lock slotPC card slotsOne ExpressCard/54 slot (also supports ExpressCard/34)


Status display: System Power, NUM Lock, CAPS Lock, SCROLL Lock, Battery Charging, HDD/Optical activity, Media slot, Mute, Wireless


Audio Altec Lansing speakers, with volume control and mute buttons


Keyboard Full-sized KeyboardDimensions23.7 cm (W) x 33.4 cm (L) x 2.6 cm - 3.9 cm (H)


Weight2.4 kg (5.31 lbs)


Hard Disk Drive Speed 5400 rpm


Internal Hard Disk Drive 80 GB


Processor Speed 1.73 GHz


Processor Type Intel® Core™ Duo processor T2250


Resolution 1280 x 800 Viewable Image Size14.1” WXGA High Definition BrightView Widescreen


Display Warranty1 Year Limited Warranty (1 Year Parts/1 Year Labour)


The only cons, I felt was that the screen is not anti-glare...


Other than that.....It is great...


So what are you waiting for?


Go for it..... :)


I like it
Aug 19, 2006 03:50 AM6672 Views

Hi ,


I bought this Laptop a month back, this laptop is really nice and design is so cool that you can just keep your eyes off. Keypad is real good, very soft keys. If we talk about major brands i.e Compaq, HP, Dell, IBM, Acer then this is the cheapest of all (in terms of Quality and features)


I daily work for 7 to 8 hrs continuously on this laptop and it works fine. The only thing I could change is the display screen of this laptop, the screen is not anti glare. I have an Anti glare 17" TFT attached to my Desktop and its view angle is good.


Windows is launching its new operating system in India WINDOWS VISTA


To run windows Vista on your Laptop then your laptop has to be either Windows Vista Capable or Windows Vista Ready, otherwise after buying a not compatible laptop you may not be able to enjoy Windows Vista experience.


Compaq V3035TU is Windows Vista Capable perhaps some features will not work on this Laptop as it on not Windows Vista Ready. For more information you can log on to https://microsoft.com


Specs:


Processor: Intel® Core™ Duo Processor T2250 Duo Mobile Technology (1.73GHz, 2MB L2 cache, 533MHz FSB)


OperatingSystem:Windows XP Home


RAM: 512 MB - Up to 2 GB DDR2


Hard disk: 80GB (5400 rpm)


OpticalDrive: Super Multi DVD Writer (+/-R +/-RW) with Double Layer support


Modem: Yes


Network: 10/100


Battery: 6-cell Lithium-Ion


Display: 14.1" WXGA High-Definition BrightView Widescreen


PointingDevice: Touch Pad with dedicated vertical Scroll Up/Down pad


I/Ointerfaces: 1 VGA, 3 USB 2.0 ports, 1 IEEE-1394, 1 RJ-11, 1 RJ -45, S-video TV out, 1 headphone-out, 1 microphone-in, 1 Expansion Port 3 connector, AC Adapter


SecurityLock Slot: Kensington MicroSaver


PCCardSlots: One ExpressCard/54 slot (also supports ExpressCard/34)


StatusDisplay: System Power, NUM Lock, CAPS Lock, SCROLL Lock, Battery Charging, HDD/Optical activity, Media slot, Mute, Wireless


Audio: Altec Lansing speakers


Dimensions: 23.7 cm (W) x 33.4 cm (L) x 2.6 cm - 3.9 cm (H)


Weigh: t2.4 kg (5.31 lbs)


Resolution: 1280 x 800


Nitin


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what is the processor in this laptop(compaq presario v2384TU)can this is replaced by celeron 1.7 Ghzcoolcoolhot2000@yahoo.com

Feb 10, 2013

By: coolcoolhot

Answers: 0

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