This review is based on my very true experience even before using this company's broadband. I've never got to use this internet thankfully and not so thankfully with the help of their very own sales executive.
I say it thankfully because I am happy that I never got to use this company's worst service anymore and on the other side, not so thankfully because I have wasted Rs. 1600 on this company as installation charges which I never got installed even after 3 years.
First of all, talking about the area coverage, this Company's broadband is the worst in our city. It only covers a very limited area of our city and I don't know how but it also covered the area in which I live. My neighbor recommended me to use the broadband. And though I applied for the Broadband service at my residence and soon the sales executive arrived too.
But the fact of matter is that I paid Rs. 1600 as installation charges to the sales executive as per the terms of the company. The executive stated to install the broadband within 7 days of approval but even after 15 days of approval I did not get the service installed.
When I went to the company's office for a complaint and refund of my charges paid, the executive promised to install the service within 2 days. It's been about 3 years since that day, and still they did not installed it. I went through various branches of the company in my city but no action was taken and even they did not refund my cash. E-Mailing to the company's head proved useless.
Talking about the speed, I personally had not used it as you all got to know but I have heard that it was good particularly in my area of residence. Well, who wants to use the probable high speed internet with the worst service ever. In case of any issue with the internet, the user may have to wait for months for the issue to be resolved by the company. Till then, enjoy cursing your bad fortune which made you to get the service installed in greed of high speed internet.
Thus, I feel that I was very lucky not to experience the company's worst service anymore. I definitely do not recommend this service to anyone of you or soon you'll probably curse your bad fortune.
I'm not even likely to give a single star in ratings but as per Mouthshut's terms, there's no option to give 0.3 stars. Maybe, I should recommend that to the Mouthshut team for making that option available. LOL.
- Thank You! We appreciate your effort.