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Netplus Broadband Reviews

Customer service review of netplus broadband
Sep 12, 2023 07:21 PM 972 Views (via Mobile)

One of the most irresponsible companies I have ever come across ...which doesn't take even it's long standing customer complaint seriously no matter how much your work is suffering they give the same answers which they hv been provided by the company


It's been 10 days since my internet is not working at my place of business and these people will keep your call on long holds and still not send any technician even after promising


And when the technicians call and ask they say it's not under their designated work area


All they care about are there profits and new connections and advertisments while their existing customers can literally suffer while they do not care...just passing the blame and not taking responsibility


Service
Sep 11, 2023 08:23 AM 942 Views (via Mobile)

Very bad service of netplus pinjore


Also many time complaint in costemercare bt last 5 days no person come and resolve my problem mynet is not working


Bad service
Sep 11, 2023 02:20 AM 888 Views (via Mobile)

Service not good very bad technician service


Installation not tim time i have received bad service for net plus


YOUR RATING ON

Netplus Broadband
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Customer service
Aug 19, 2023 09:02 PM 1031 Views (via Mobile)

Worst customer service ever.


Need to put so many efforts to connect the customer representative.


They behaves unprofessional neither solves the issues.


Very bad service
Aug 17, 2023 12:28 AM 1133 Views (via Mobile)

Very bad service don't trust at this company


Ther operators are responsible for this, they are not response of any call


3rd class speed, net plus speed to net 2G
Aug 14, 2023 05:31 PM 1033 Views

Speed Very LOW, Very poor service, 3rd class speed, net plus speed to net 2G, very bad, I m cureent costmer to net plus


Extremely unreliable and unprofessional
Aug 12, 2023 09:19 PM 1099 Views

The service was reasonably good for a few months. But I paid for a year, and now that my money’s stuck, they are showing their true colors. The connection drops every few days, and sometimes there’s no resolution for hours. The local technical team is a bunch of unprofessional people. The help desk is useless. You never get to speak to a senior person. Avoid this company.


Bekaar service ????????
Aug 09, 2023 01:29 PM 1025 Views (via Mobile)

I’m from tarn taran punjab and using netplus sins 2 months, after activations 20 days wify not even start working and they generate 500 bill now next month wify not working sins 17 days angain they send 700 bill, local agent Rajdeep never pick up the phone calls no reply msg, after 100 time call if he pick up then speak very rudely if we call coustmer care they also ignor, we are very disappointed after installing this router.


Service not satisfactory
Aug 08, 2023 05:15 PM 1014 Views (via Mobile)

Hi


I am totally disappointed by the service as they didn’t take people complaints seriously as I am trying since 2 days to get my wifi back to working


Worst Service
Jul 29, 2023 04:28 AM 1450 Views (via Mobile)

I would never recommend anyone to get this service. They haven't provided me internet from last two weeks and charging continuously without internet. I am calling again and again to them to cancel this wrost connection but they are neither closing this nor giving me internet connection. I don't know how this wrost internet connection works.


Very bad service
Jul 27, 2023 07:28 PM 1148 Views (via Mobile)

I am calling my local service provider from a month to get a new connection but i donot get any response from him. He is even charging me 3000 rs. for a new connection and also not coming.


Today I called him and he talked to me very rudely. Please do not get this connection . Even they do not give any response on multiple calls when there is any problem with the connection.


Customer care is not good
Jul 22, 2023 09:52 PM 1271 Views (via Mobile)

I have a ping issue always


Not a good speed


And customer care number is always busy


The service boy is always busy


Very cheap speed and late connected
Jul 21, 2023 11:12 PM 1188 Views (via Mobile)

Not good network cheap speed pls fast the speed and late connected ???? I hate thisss network


??????????????


Worst customer service i have ever had
Jul 18, 2023 02:52 PM 1148 Views (via Mobile)

Bad customer service they even do not know how to talk with the customer and just disconnects the call without even informing other person .PLEASE DO NOT OPT FOR THIS SERVICE L…they don’t even deserve one star.


Netplus services
Jul 13, 2023 05:42 PM 1246 Views (via Mobile)

Very cheap services, don't deserve even one star. I just returned the modem after 30 days, no one came to fix after continuous calls and complaints.


Dissatisfied
Jul 11, 2023 09:13 PM 1197 Views (via Mobile)

This company don't deserve even 1 star, 15 days in a months net not working, this company does not value consumer money and complaint.


Pathetic services.


Net+not deserve even 1 star unfortunately no choic
Jul 11, 2023 11:19 AM 1195 Views (via Mobile)

This is Gurbachan singh unfortunately I don’t have choice. This company don’t deserve 1 star they deserve big 00 My new service start at 2nd June 2023. And I pay full amount for 3 months in advance. From that day to today 11 July 2023 . I complaint 4 time to costumer service after fixing this problem net shutdown With in 2 to 3 hours. This company don’t have time for costumers if you don’t have professional team or responsible team please shut off your company and return costumers money or send someone who knows the how keep respect of your of Netplus in the market . If you wanna just keep the money and act like nukkad boys then up to you. From my side so far ratting of your net plus big 00000 . Thank you . Gurbachan Singh . 106 Glanmore Greens Jalandhar.


VERY VERY BAD SARVICE ....
Jul 09, 2023 05:01 PM 1162 Views

VERY BAD SARVICE MY NEW CANECTION . INTERNET IS WORK IS ONLY THREE DAYS .


NOT WORKING LAST FIVE DAYS I AM CAMPLATIAN 04/07/2023 NOT RESOLVED NOW .


NOT PICK ANY PERSON PHONE .


Worst Broadband Connection
Jul 09, 2023 12:44 PM 1189 Views (via Mobile)

Worst Boradband connection I have ever used Netplus Broadband please try to improve your services. Every Weekend same issue that the Net will stop working. if you cannot deliver the services its better to shut down the company.


Useless customer care
Jul 09, 2023 12:15 AM 1267 Views (via Mobile)

Ordered net plus broadband and it stopped working after 3 days. Called customer care and they kept saying their system is down and call back after 2 hours. After various attempts and kept getting same answer, their phone lines went out of service. After full day of no service and no contact, just managed to speak to customer care and got same reply and he hung up on me. Shocking experience and wish I would have stayed with connect broadband. Proper useless service and unprofessional staff.


YOUR RATING ON

Netplus Broadband
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Recent Questions and Answers on Netplus Broadband

500

How to check payment history

Aug 04, 2023

By: kirandeepfdkk

Answers: 1

500

I i done payment on 19 july will i have to pay 11 days bill

Oct 21, 2021

By: harmandeepsingh20

Answers: 1

500

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