Netplus Broadband

I signed up for Netplus Broadband with high hopes of reliable internet service, but unfortunately, my experience has been nothing short of disappointing. The internet connection provided by Netplus has been consistently unreliable, with frequent disruptions and unacceptably slow speeds.

Despite numerous complaints lodged with their customer support team, the issues persist without any meaningful resolution. It's incredibly frustrating to rely on a service that fails to deliver on its promises, especially in today's digital age where a reliable internet connection is essential.

I would strongly advise against choosing Netplus Broadband for your internet needs. Their service quality is far below par, and it's simply not worth the hassle and frustration. I regret ever signing up with them and will be actively seeking alternatives for my internet service provider.

In summary, my experience with Netplus Broadband has been incredibly disappointing, and I cannot recommend their service to anyone.

Cons:

Unreliable internet connection

Slow speeds

Poor customer support

Feel free to adjust the review based on your specific experiences and preferences.

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Very bad service ..... I call again and again from 15 days but no one response ... coustomer care centre just said me mam wait we will resolved your issue but still my complaint was in pending and closing continuously ... really very bad service....

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I called and called repeatedly, but no response from them. I even emailed them but NOTHING. Worthless company with worthless service providers. If this netplus broadband covers to light as sham i wouldn't be surprised.

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Very bad service its totally time and money waste. Overall experience before installation is very bad .The staff is so useless ??????

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Customer service is bad, no complaints solved on time, very ignorant staff. Very stupid. Don’t wanna work . Once connection is installed, after that no service from them

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If You Have Any Question call 7087570875 They Have illiterate Staff, They Are Unable To Answer Your Question And Just Disconnect Call in Arrogant Way

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I Am User 2 Yead Of Net Plus But I Am Very Unsatisfied With Service Because I Didn't Get Good Internet not A Single Day From Net Plus My ID Is 0004563826 I Am From Amritsar

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Very bad service, its totally time and money waste. Overall experience before installation is very bad .

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Netplus customer care service very bad no response any call any emails i hat this service

I will close soon

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I have been using Netplus since two years. I regret my decision every time while using. the service provided by net plus is really very disappointing & poor .it is really very annoying when your connection gets disabled instead of paying regular bills. The worst part is when no one lands an ear to your problem, it’s time to say goodbye to net plus

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This is Totally waste of your time & Money. They have un skilled Engineer on field and Customer support is very cheap grade. they dont have skill how to communicate with client.

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I am 3 year old netplus user My customer id is 0003003421 and My name is Amandeep singh but now i think its time to leave no one listen our complaint if we call 708757xxxx no. Sometimes it automatically disconnected and if they pick our call they dont action our complaints and one more my worst decision for 6 month recharge.

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I am using net-plus internet broadband from last 2 years.My customer ID 0004693369.I am facing no internet since 6 days.I had called many times to the customer care.But every time I am getting false promise

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Most bad experience with your WiFi, after some days Wifi gets off automatically and when we try to complaint on your customer care they are not giving any response , , , I will tell everyone to don’t buy any product by you, , , Such a worst company.

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While playing bgmi (battle ground mobile India) I had faced difficulties while logging in

There is an server restricted problem from wifi .

Let me send you the related pic.

Please solve this problem today or I'll change my wifi ??

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I visited the office after I already conversation over phone with local office in jammu. the name is S.A Enterprises, bohri, talab tillo jammu. but no response for new connection.even it is only within 1kilometer from my office. if they are so careless before providing new connection then what will happen after service. so I decided to go with airtel.

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Dear sir / madam

I am using netplus internet wifi from last 5 years

My customer ID 0003967122

Name Sameer Vishwakarma

I am facing no internet since 4 days

I have called many times to the customer care

But every time I am getting faulse promise as below

• sir keep patience your problem will solve soon or max 4 hrs

  
  




• we understand your problem sorry for that

  
  




• we have highlighted your problem the Technician will visit your place soon

  
  




• your complain is already registered with us so Technician will visit you asap

  
  




• we have forwarded your issue to the local vendor (098767 97001) so he will solve your problem immediately

  
  




• contacted to the local vendor (098767 97001) and he said I am sending Technician at your place with in hr , but last 4 days nobody visit at my place

  
  




• again contacted to the after 15 / 16 calls he said I am sending Technician with in hr

  
  




• then After 2 hr we again contacted him he said again I am sending Technician

  
  




• After that he switched off phone

  
  




• I got call from netplus officer mr. Lovleen (078149 00280)

  
  

he asked me is the problem solved I said no then he said am arranging Technician

• but no body came then we contacted to mr. Lovleen he said ??? ?? ??? ???? ??? vendor (098767 97001) ?? call ????? ??

  
  




• again after sometime when we contacted to mr. Lovleen he said vendor ???? ?? ??? ???? ??? ??? but me arrange ????? ?? ?? ???? problem solve ?? ?????

  
  




• After sometime mr. Lovleen also start no pickup our phone

  
  

My question is that to netplus is this your customer care service???

Is this your working culture ethics???

Your company employee and vendor are behaving like street hawkers whom doesn't keep their words

In my home everything has been stopped

Tv, mobile, laptop, etc

Since 4 days I am recharging jio, airtel, sim to run these gadgets

Who will pay the money for that and I have already paid for the month from which 4 days is already wasted because of you so who will pay for that

Kindly resolve the problem asap

Thanks

Sameer

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Pathetic customer service and dealing, they never resolve the issues , wifi stops working every few weeks, they installed an old modem at our place saying that they will change it later but even upon making multiple complaints it never happened , technicians who come always say that they do not have new modems. they did very poor and unprofessional wiring during installation due to which there was a massive short circuit at our home in monsoon this year while we were not in the country , it happened only one month after i took this connection . i had to bear the loss of almost 20, 000-22, 000 INR upon my return at home because of that . Our CCTV cameras , it’s DVR and A.C. got fried because of that short circuit. now it has been 5 months but no resolutions and to make it any worse as it could be, there wifi stops working at least 2-3 times a month. NEVER TAKE NETPLUS CONNECTION TO SPARE YOUSELD THE HORROR.

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Request to every indian

Never use Netplus broadband service

They dont care for the customer

Only they lure money from them

I guess and i wish India bans it soon

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Netplus broadband is very cheap and Low quality network

Every day there have network issue

Not working properly

I ll request for all , please don't put this network connection

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