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1.66 

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Idea WiFi Reviews

Chennai India
Idea 4g dongle - worst idea to buy idea 4g dongle
Oct 05, 2016 09:30 PM 5860 Views

Worst idea in my life ever is buying IDEA dongle.


A month back I bought IDEA Dongle.(7/9/2016)


Even though I complained to IDEA Customer Care. Very Pathetic . Even Customer care cont solve my problem.


After my complaint via mail as well phone IDEA executive manu.chaturvedi@idea.adityabirla.com told it will be sorted out in 2 days. He told it is a signal problem after sometime another executive from IDEA told it is Software problem. IDEA team itself doesnt know what is the problem . Finally I conclude it is the problem of IDEA to recruit a those guys.


Till now no response from them


Your tag line' An Idea can change your life" is really awesome.


It has changed my life with pressure & stress and finally a mess.


They dont even reply or call back.


Rs 3000 what is paid is waste. DONT USE IDEA SERVICE. WASTE OF MONEY.


IDEA 4G dongle sucks.


No Service, No Response
Sep 21, 2016 12:52 PM 6659 Views

Hi,


I initiated request for new broadband connection on 12 Aug 2016 Friday at the time of registration, service executive says that my connection will be live on next day i.e 13 Aug, but the installation done on 19 Aug 2016. I was expecting at least 1.5 Mbps speed as it shows me 0.5-0.6 Mbps. no support from customer care even from Appellate Authority. Finally I request to deactivate my broadband account on 25th Aug 2016 but still it active. And those shameless guys are calling for broadband bill. LOL.


Do not waste your money for this useless brand. your local ISP will 100 times better than this.


Abhijit


NEAR D.Y.PATIL COE SECTOR 29 D-MART RAVET
Sep 07, 2016 10:47 AM 7263 Views

DO NOT BUY IDEA BROADBAND WIFI in area mentioned above


Lot of connectivity issues since I started to use.


I have call the Customer Care almost Every day. They give worst service saying Server is Down.


Figures:


7 AM to 9PM: Even the Speedtest.net site does not open.


6PM to 9PM: Could not connect to server .


1AM to 5 PM(Night): Speed was as per the plan.


It claim they have 3 Servers around the building " Radhey Hights ". All of them does not solve the issue. It is a USELESS connection.


YOUR RATING ON

Idea WiFi
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Pune India
Idea Sucks
Sep 03, 2016 05:48 PM 7401 Views

Hello guys,


Never ever go for Idea broadband.


Am using idea broadband from August last month and it seems like am obligation by paying for internet connection and for asking there services. The day I started using Idea broadband it behaving like a pain in the*.


too much connectivity issue and when accidentally I got connectivity then speed issue will start to show its play.


One of the interesting fact is that when you called customer care they will quickly raise the Ticket(as they are the masters in raising tickets), but the technician will never attend the complaint within the timeline and you see few days later that the ticket is closed, even you were unable to use the net because its not working(your ticket will get closed).


Further more, If you make up your mind to disconnect the idea services before time you will never get your money back. (for the days you were unable to access the internet due to bad services and for the rest of the period which is not yet due).


The ultimate crush of my saying is that there is a clear scam is going on and they were s*g your blood in-front of you and do hell with the Indian government policy which is of no use for there citizens and no one even care about it and even you can't do anything.


Just sit and let them s* your blood.


Idea customer care are a big liers. (I have the proof)


Poor Service
Aug 31, 2016 01:01 PM 6972 Views

Idea Broadband has very poor connection.


In a month the connection is lost atleast once a day, and more than 40-50 times in a month.


You call them anytime they will answer with our server is down and will resolve in a few hours.


I called the customer service executive for deactivation of my account and they tell me their server is down and cannot take any complaints or request and if I wait till tomorrow my next billing will be activated.


What kind of service is this.


I have tried to call them last month too, they did not take my deactivation request and tried to convince me to continue.


There is no option to deactivate on their website too.


Idea broadband wifi
Aug 23, 2016 11:56 AM 8271 Views (via Mobile)

Hello I stay in pune shivne, NDA I will suggest not to use idea broadband. These people show no interest in the customers complaint, never pick up phones, every time u have to register complaint regarding pathetic internet speed. Where they just keep generating complaint no. And nobody calls you up to fix up the problem. M surely not paying the bill has they promised speed and service is not delivered.


Delhi India
Good in service
Aug 13, 2016 01:43 PM 8461 Views

I have used many service providers but they were not so good.


Now I use idea internet service provider. It is really good. one of the best thing abut it is that it provides 3g browsing speed even in 2g service.


Downloading speed in 2g service makes it more good mean it gives fine downloading speed and if I talk abut it 3g service then it is more than good. Fast downloading fast browsing fast buffering. Finally I am happy with idea service.


Gatiya Idea broadband Service...
Aug 08, 2016 10:23 PM 8234 Views

One of the biggest mistake in my life is taking idea connections.


I have never seen such kind of bad service so far.


I am wasting daily one hour to call your customer care for internet speed issue from last month.But this is still resolve so far.


Moreover the engineer guy is not even calling regarding this & he was closing my ticket without any confirmation/visit.


I escalate this to higher manager they never did anything.Please suggest what I should  need to do.Really I am getting frustrated because of your service.


Arrah, Bihar, India India
Poor conncetivity
Jul 20, 2016 03:08 PM 9009 Views

I having using the Idea dongle for quite some time now. but the connectives very poor. I am not able to use n=most of the time. It works on some place and and foe some place it show not signal . I am very much dispointed with this service and wants to move out of it. even when I dont use it properly the connection shows and my data get deducted and I loss all my data . so please try to avoid such a service provider which dose not give you what you want.


bharatkunwar632MouthShut Verified Member
pune India
Better
Jul 20, 2016 02:31 PM 9080 Views

Idea wife is the best but the when you take or select the plan that time there is two plan which is one is the post paid and otherone is the pre paid plan but you have to be a select the one of the best plan which is the post paid plan in this plan you will get the good benefits and long time using internet connection to you and dont take a prepaid plan becouse it is the very high chargeable price to take a internet connection cost which is the very high cost


so many companys internet connection recentaly is not to be using but the idea is the one of the best and good to using internet connection in any season in you house and enjoy the browsing .so what you wating let select the internet connection of idea and become you will be happy in you life


Please avoid Idea internet connections
Jul 19, 2016 04:30 PM 8659 Views

I had worst experience with Idea Broadband.


The service request is worst. Ticket acknowledgement does not mention what was your request. Only number is there.


If you call toll free number for disconnecting your connection, they say that the system is not working!


Even after sending emails for disconnection, they keep sending you bills.


Please avoid Idea internet connections


Please avoid Idea internet connections


Please avoid Idea internet connections


Please avoid Idea internet connections


Bahirewadi, Maharashtra, India India
Don't kill yourself by choosing IDEA
Jul 14, 2016 11:43 AM 8918 Views

Guy's, I request you don't go for any of the plans provided by this worst IDEA service provider. Their promises are fake and service is not at all good. Even if you call customer care. They will just send you ticket number and request gets automatically resolved. They don't even get feedback about the complaint which we registered. No one will care about your complaints.


I have spent more on calling customer care than plan amount.


If you have 2MBPS plan, your downloading speed will highly go to maximum 150KBPS which is very slow than the speed we get in our mobile from 3G network providers.


Best idea
Jul 13, 2016 11:42 AM 8835 Views (via Android App)

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susvwhwvwvsvsvvev3g2u2728w8ahsgacagsyshshsgsgsgshehehey3g4g3g3gwbwnnwnwnanakakaoa
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Parvatipuram, Andhra Pradesh, India India
Very Pathetic Service from Idea broad band
May 20, 2016 07:28 AM 12181 Views

From last week so pissed off due to Idea broadband connection. I regret my decision to take Ideabroadband connection. No connectivity, no speed, pathetic customer care and sla to resolve issue is 4 days and even sla time exceeds still no proper resolution. I really had no idea till last week on how an Idea can change my life. everyday calling to customer care but no resolution. Hope you guys stay away from Idea.


I dont know what these tickets are meant for. but


The tickets I raised in these 7 days: TCT2016051312, TCT2016051318, TCT20160513503, TCT20160514236, TCT20160514547, TCT20160514566, TCT20160514568, TCT2016051624, TCT2016051625, TCT20160516601, TCT20160517463, TCT20160519431, and finally the ticket to disconnect TCT20160519450.


Hope it disconnects soon and I get my money back.


Please do not choose this internet service. THIS IS THE WORST INTERNET SERVICE I HAVE EVER SEEN.


Worst Internet service provider
May 16, 2016 02:06 PM 11916 Views

I have installed this Internet 15 days before and it stop working after 2 days. I do complaint and they said you will get resolution in next 1 day. I was put a request on Wednesday but the technician came on Saturday, after he did some fix and internet working again but after 1 day this again stops working suddenly.


"I am planning to remove this broadband service. My old local vendor is better than this."


There sales person do lots of fake promises. I tried to call him first when internet is not working and he starts neglecting me. After few call he stops picking up my calls as well.


Please do not choose this internet service. THIS IS THE WORST INTERNET SERVICE I HAVE EVER SEEN.


THE DAMM SERVICE AND CONNECTION..........
May 15, 2016 05:53 PM 11404 Views

The customer care service is damm it sucks I was assusured that I will get 2 gifts but they did'nt gave and when I called to customer care they said we dont have any information about it.it is a biggest mistake that I have choose this connection so I am changing it and whoever read it i'll tell you this connection and their service suck I am not satasfied with the connecton I want my money or my gifts and about your speed it is damm slow and I cant even video chat fastly I crashes in between and the biggest problem is the customer care persons always say we dont know .we dont know then what they know they are there for solving our problems or misconfussions but they make it more complicated and always say we dont know about it and ask to the salesperson.


amardeepmoudgillMouthShut Verified Member
mansa India
Not good wifi
May 03, 2016 06:00 PM 12988 Views (via Android App)

Hello friends,


My name is amar and today I am writting about idea wifi.it not good wifi.i am use this wifi before 6 month.but its speed is not good.


Speed of isp connection:


It speed is bad.first 3-4 gb it is so so but after 4gb its network is bad.not speed good.and its charges also costly.


Connection reliabilty:


Its connection reliabilty is not good.some time connection problem.and problem not solve in fastly.some place its range is not good.


Service:


Its service is not good.in this wifi many problem you face and customer  care is not solve it fastly.also not provide a good service.


Overall I rated this 1 out of 5


Thanks.


pinkumoudgillMouthShut Verified Member
Mansa India
Not proper work..
May 03, 2016 04:28 PM 12029 Views

Hello friends, my name is abhishek sharma.i writing about my review is idea wifi.this is the not proper work.it is the wrost network.idea wifi signal is very bad.i using this before 4 month.but this is same as bsnl.irritated wifi. not a proper working.not connect the my phone.very very bad.connection.the speed of the idea wifi is maximum 100kbps.


concept:


the concept of the idea wifi is this is using for internet to one or more phone and leptop.but this is not proper working.the signal is very bad for this using internet buddy.


speed of isp:


the speed of isp connection is very bad.maximum speed is 100 kbps.so the almost the low speed very bad .therefore using this irritated daily .then the 2 phone conneted the net speed is very slow.the google.com not work.


connection reliabilty:


the conncetion reliabilty is very slow.not a use this network any more because very very bad connection.the network broken more time. connnceted the very slow speed .


overall the idea wifi is very bad and not useful connection,


I rated this 1 out of 5.


Idea wifi not agood network
May 02, 2016 07:27 AM 12429 Views (via Android App)

Idea Broadband — After Payment, No connection


and no refund


IDEA Agent Not Refunding The Money For New


Broadband Connection


Dear sir


has taken the documents and filled application


form for the New connection.


Idea engineer visited my house on 30 Sep and no


idea Broadband signals properly they are unable


to give the connection.


From that time I am following up with your


executive/your customer care to get the amount


back.


Till today he did not refund the amount.Now days


he is not picking my phone even.


I have raised so many tickets with idea


broadband still not


response. respectively .Every time the executives said that


within 24 hours the problem will be resolved


donot worry.But till date no result and I donot


know when it will be activated,


pratik7834MouthShut Verified Member
Chandrapur India
Disconnecting network
Apr 26, 2016 08:40 AM 12235 Views (via Android App)

This is my first broadband connection from Idea, we brought this connection before 6 months , first 2 months its working fine but after that its starts creating problems like( 1 we are connected to WiFi.


But the status show your Internet connection is limited, 2 sometimes signal coverage is not available, sometimes speed is very low even though our plan is working with 2 MBPS speed ) and when we contact to customer care they said that we will send our executive in 2 to 3 days in mean time we cannot able to use our Internet connection.


We pay charges for whole month and use internet only limited period of time. Such problems happen frequently .


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