MouthShut.com Would Like to Send You Push Notifications. Notification may includes alerts, activities & updates.

OTP Verification

Enter 4-digit code
For Business
×
transparentImg
Upload Photo
Excitel Broadband Image

MouthShut Score

55%
1 

Internet Speed:

Connection Reliability:

Help & Support:

Customer Care: +91-1169656965

×
Supported file formats : jpg, png, and jpeg


Cancel

I feel this review is:

Fake
Genuine

To justify genuineness of your review kindly attach purchase proof
No File Selected

Excitel Broadband Reviews

Excitel broadband worst internet connection
Feb 18, 2024 03:34 PM 129 Views (via Mobile)

From last 10 days there is no internet connection in my house nd when I called customer care they said 4 to 5 hrs to reconnect the internet after 3 days when I called again they said for a day nd after 2 days when I called they said I ll gv u number of technician plz talk to him nd tell him to come nd resolve the issue....nd tht person z not responding at ol switched off his cell phone this z how they treat customers plzzzz don't take this connection 0 rating from my side worst experience with these guys third class service


Worst Internet Service provider.
Feb 18, 2024 01:32 PM 148 Views

Excitel offers attractive plans at affordable rates, but the speed is not upto the mark. With 300 Mbps plan you will get a download speed of not more than 4 Mbps which is slower than a usual 100 Mbps connection.


My advise, don't fall for their attractive plan. Get a monthly connection to test the actual speed.


Poor connectivity and false promises
Feb 16, 2024 04:03 PM 138 Views (via Mobile)

Highly unprofessional. They promise for high-speed net connection but steals your money providing a third grade speed of internet. Also, if If you have no other option than taking their connection, then don't pay for the whole year in advance. Pay them monthwise otherwise they are not even going to receive your call for complaints.


YOUR RATING ON

Excitel Broadband
1
2
3
4
5
Service
Feb 15, 2024 10:34 AM 151 Views (via Mobile)

This is fraud company... Service is very bad, resolve ur problems in metro city more than 24 hours, anyone plan to uee this company plz skip that and switch to another


THIRD CLASS INTERNET PROVIDER DON'T GO FOR IT
Feb 13, 2024 09:38 AM 198 Views (via Mobile)

They just spending money on advertising only not on services or support the Costumers. . don't take Their service when they come to offer you service they promise so much but after taking the service you will have to file case in consumer court to take any support from them ... Don't go for it better go for AIRTEL or JIOFIBER or Any other ISP ... EXCITEL is Third Class brand... My complain still pending more then 20days no response....


Never opt for Excitel Broad band in Hyderabad
Feb 12, 2024 06:10 PM 139 Views

Excitel Boradband Connection in Hyderabad is the way to HELL.


I have opted for prepaid connection and paid for 6months account number 4000135125. From the second day there is no internet. I have raised many complaints and reached out to customer support. But no use.


After 5months I received a call and I am asked for either resolution(not sure why they haven't resolved since past 5months) or termination but no REFUND. I asked for REFUND, where they have cut the call and with in in minutes I received message for collection of Fiber ONU device.


Customer representative is so rude that she don't even understand, what's the issue.


I am not sure, what they want me to do with modem switching on with out internet.


I have ringed to customer support and asked to forward to their superior where I am denied. No office address to reach. I have raised many complaints but no reply.


A POSH WAY TO LOOT MONEY. WORST SERVICE IN HYDERABAD.


Worst ever Excitel Broadband not worth even a star
Feb 09, 2024 12:04 AM 189 Views (via Mobile)

The Udaya nagar, TIN factory area Bangalore


never go for Excitel and the cable operator just promoting it for referal commission


Worst experience working in night shift and Work from home with EXCITEL Broadband instead airwire is better


Worst. Wrotten.
Feb 07, 2024 05:25 PM 137 Views (via Mobile)

Believe me.. Worst service. 300 mbps is working like 30 mbps only. Believe me.... The only thing I regret in 2023 is available Excitell Broadband service.


If you don't want irritation, depration and buffering then must avoid using this excitel service.


Bad experience with excital
Feb 04, 2024 10:28 AM 137 Views (via Mobile)

My refund of Rs 2000 is pending from last one year...... whenever I call on customer care number always they take my details and never respond back.... this is not the professionally good for such a bid company ...... infact my areas service provider is also not cooperative very bad experience with the company


No good customer service


No cooperation


No response for the complaints


False promise and false referral programe
Feb 03, 2024 06:17 PM 7383 Views (via Mobile)

2 days back i have given a one referal..


But what they promise i will getting a referal commision.but nothing getting anything...


So never try any excitel referal


Very Poor Service and no support from Customer car
Jan 31, 2024 10:21 AM 153 Views

I am writing this review after I got frustrated by the customer support and connectivity issue. This is the worst broadband experience I have. Customer care are even closing the tickets raised by me with the resolution to save there SLA


Bad services
Jan 30, 2024 01:43 PM 150 Views (via Mobile)

Very bad service not getting response from anyone from last 2 months I'm struggling to resolve my issue a


WORST BROADBAND SERVICE IN INDIA
Jan 24, 2024 07:26 PM 127 Views (via Mobile)

First of all the 5ghz network works like 2ghz useless... Slow af... Even mobile data is better than this useless service the only thing you can use with this net is absolutely nothing


Second


The customer service is trash... Seems like the company hired dogs and animals for the job... The first thing they said is extra charge even before knowing what the issue is not even fixing it... Customer service plus those ground workers... Those ground workers cut the wire late at night so that they can charge you extra no joke...


Better use mobile data then spending money on this broadband because it's not worth it...


Lastly I hope in the future the company hired human for their employees


Chennai India
Never seen useless service than this in life
Jan 23, 2024 02:43 PM 136 Views (via Mobile)

Am one of their bajra customers where they promised super services but ended up nothing, their customer support is one if the worst in service industry, less we talk about their net service its better orelse it will raise your Bp levels


Worst Broadband
Jan 23, 2024 08:48 AM 146 Views (via Mobile)

Honestly , their price was reasonable and got it installed last year and the internet connection keeps dropping every now and then. We call them and they don't even care they come after a day or two. Their response time is the worst. I suggest not getting it. At least not in Basaveshwarnagar area as the worker here are very irresponsible. I am writingthis


Important - totaly frod service provider
Jan 23, 2024 02:16 AM 153 Views (via Mobile)

I am shubham, Firstly listen don't go for positive feedback which is done by their friends or relatives forefully as purchase this connection and after using few days only I am getting issue and they do not solve any problem and also call to customer care they hold my call. More than 40 minutes as puting phone another side. Better to use local net but nor excited.


Customer service and internet speed
Jan 21, 2024 11:19 PM 199 Views

Worst in both customer service as well as internet speed. Never recommend to anybody. It always keeps fluctuating and there is not customer service at all. It's better to go with some other reliable brand but never go with Excitel.


Poor broadband connection and pathetic service
Jan 21, 2024 10:53 AM 137 Views (via Mobile)

This once device getting disconnected every time


service is pathetic


Even after repeated complaints they are not responding


better to to opt for other service providers like Gio or Air tel


Fraud Excitel
Jan 20, 2024 01:39 PM 99 Views (via Mobile)

Don't waste your money and energy becoz no one listens here. Waste service provider. Don't go for excitel.


Worest internet and service
Jan 17, 2024 11:15 PM 87 Views (via Mobile)

This very worst internet i never get liske this i already used Airtel what he claim gives more but this is worst supporting after installation no one will look issue I taken 400 mb connection but I get half or less speed and always they telling that we will understand your issue..but no one give any solution app support also very worst no one looking this i hardly want my money back after 3rd days.they are new kind of theifes...they deny that not refunding my money what ever you do


YOUR RATING ON

Excitel Broadband
1
2
3
4
5

Recommended Top Articles

Recent Questions and Answers on Excitel Broadband

500

excitel Bangalore

Feb 11, 2023

By: royal8098

Answers: 2

500

Why excitel is fraud. No service at all.. I raised complain but since 4 months its not resolved. Just they eat my money. Why it is like this.

Oct 12, 2022

By: muqtarq

Answers: 2

500

What is the full form of fup

Feb 21, 2022

By: chandanhalder8510

Answers: 2

500

Sir.......how to recharge excitel.........internet plz......help

Sep 11, 2017

By: sonu111rout

Answers: 5

500

how to connect excitel line with modem as my modem is not showing internet connectivity and m not able to use wifi anyone knows settings plz tell me

Jul 31, 2016

By: ravimehta20

Answers: 4

500

X