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Home > Mobile and Internet > Internet Service Providers > ACT Fibernet
ACT Fibernet
Internet Speed:
Connection Reliability:
Help & Support:
Customer Care: +91-9121212121, +91-7288999999
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The connection and speed was good. Sometimes the internet was down. Max period was 1 week. However, the support was bad enough for me to exit the ACT. Since the cost was high and I was getting better deals, I request them to consider reducing the tenure and using the advance money that was already given to them.
One of their representative told me it was possible and he would get it done. But wanted me to email them. I emailed a couple of times and got no response. When I called again they told me it was not possible which was supposedly possible a few days back by the admission of the same person.
So people, if you face problems or if u need to move, they wont consider refund. U will be stuck like I am. Please think twice before u make advance payment.
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So my friends, if you face problems or if u need to move, they wont consider refund. U will be stuck like I am. Please think twice before u make advance payment.
I had booked a connection from Act Fibernet which claims coverage in Immadihalli, Whitefield on their website collecting the cash. Next day technician shows up and says connection box is missing. Next Week, deployment personnel installs the box and very next week I get a message, that it is not feasible due to lack of servers which are literally node boxes each with 8 connections. When asked to connect another box nearby they claim it would take 3 months by Appellate Officers(Suresh Babu). He informs a refund has been intiated(7-15 days) but it does not reflect on there servers. The person to perform feasibility check(so called Joy) just collected cash and left.
In case you are planning to get an act connection, please confirm your feasibility before paying any advance/installation charges.
Do not believe coverage area maps mentioned. People claiming good service never faced such issues as most of them live in poulated areas like marathalli.
YOUR RATING ON
ACT Fibernet 6 months plan is a joke. They collect the money and don't even bother to show up to install the connection.
Around a month ago an ACT sales rep showed up and convinced us to buy the 6 month plan. He also took an installation charge of 1000 Rs.
Till date not even the application has been logged in. Customer support is equally cluelesss. They open and close complaints as they see fit. They could not even find the customer ID. Please avoid this service at all costs.
I have recently opted for ACT Fibernet and I am seeing one issue after another.
Their lines continuously drops. Note it is not router issue. I have checked with good Cisco routers. Every 10-15 seconds it drops. For general browsing you may not feel, but for serious stuff like VPN connection to office ACT is useless for me.
Customer care just doesn't care. Their agent cheat infact, just interested to get the payment. after that all your issues are not attended. just keep phoning them and they will not reply.
All this 30, 100 mbs speed of ACT is fake. it just seems to be speed till act network, after which it seems all are clubed and put in common bandwidth. So its like in riding royal royce in bangalore traffic. even if you have 500 km/hour speed available but you can ride at 20 km only.
I had been using Act Fibernet( formerly Beam Fiber) for the past two years and I would recommend it to anyone eyes closed. Act provides fiber internet to homes and businesses for a more than affordable price. I am paying around 1150 for a 20Mbps plan which has a FUP of 75GB. Rival companies such as Airtel and BSNL don't even provide 2Mbps for that price. In these 2 years I have had less than 3 instances where I suffered problems with my internet but it was solved within a couple of hours. If you are living at a place supported by Act Fibernet, I would recommend you to get it as soon as possible.
My journey was almost three years with Beam/ACT- HYD
used in Tolichowki, Gachhibowli, Attapur. Best class service by beam. Comparatively felt degraded performance by ACT! Do not know the reason for it. SPEED and Quantity of free limit was simply superb
99% up time of the service makes it most reliable internet providers in HYD. But really hesitate to connect to customer care! hardly I can connect to them! there is lot more to improve in this area. Field engineers were really supportive when it comes to knowledge sharing about basic troubleshooting and tips
Response to my mails was quick and that particular wing also superb. But one thing I do not understand, in large Telugu speaking areas also why non Telugu speaking field engineers. sometime they will test our patience also.
One more thing to mention, I used to give feedback to customer care about the customer friendly tips. to my surprise, they implemented few things . Note that I have never used any other internet service provider in hyd except ACT/Beam
I am residing in virugambakkam ACT FIBERNET IS BEST FOR MY PLACE
here is my first day ACT Fibernet review
it costs you plan cost+ 500 installation charges and I am bought an wireless router it costs 1600 dlink dir 615 n300 it suits best for ACT total cost= 3358/- with router
my plan 1099 75 gb
I will update my ACT REVIEW after few months
I am registered on online 13-01-2016 9.30 a.m . I got an call from the executive on 13-01-2016 2.00 p.m he said he will collect the document and make my connection on 14-01-2016.and collected my document and 1758/- and left my place on 3.00p.m
but my luck I got an call from the network engineer on 13-01-2016 4.30 p.m he make the connection to my house within 30 mins. afterward he make the call to the customer care I am finished my line verification. I have received the username and password for my ACT PORTAL after that the network engineer setup my wireless router according to ppoe so that I can able to bypass the ACT login page. I get download speed of 4.9MBPS on torrents
and without buffering 1080p on youtube .
here I am attaching speed test results.
I am using ACT FIBER NET from 7 months I am very happy with speed of internet. lets talk about some good and bad things about ACT FIBER NET.
GOOD:
Speed is awesome
Monthly rental is very less compared to other internet connections.
Unlimited internet.
You wont get difference in speed when multiple device been connected.
No deposit.
BAD:
Not wireless
internet stops working( rarely like once in a month)
So guys if u want incredibly fast speed at low cost just go for it.
Coustermer care is not well manage and in time picker soo quewe is always more need to waut for minutes of time even the fiber is connected the inter flugeated need more inprovement in internet flugulation speed comoair to other services is good but price is high than other isp providers if fault come in internet the technical person ask for the payment of jack such as rj45 .
Pathetic customer care. Most of the time number will be busy.
Whenever we reach them they will respond with a poor response time to fix the issue.minimum 48hrs.
They have placed the junction box in a house where there is no proper power facility which fails atleast thrice a week.
A guy from ACT Fibernet will come and fix it within 2 mins, but they will never think of giving a permanent solution. Pathetic service people.
Every week we used to lodge atleast 3 complaints in order to get the connection back.
Every weekend, the internet will fail and it will never comeback till Monday afternoon.
Once I have asked a customer support guy to transfer the call to a senior officer inorder to brief him on the situation and the guy has transferred it to another executive who gave the same response. I have the recording in which the so called senior officer blabbering his designation as "Customer support executive .Oh no no!. customer support leader!" . Dont know where these guys are leading the so called "Incredible fast" . I would rate and review ACT Fibernet as "Incredible failure" . Will wait for one more month if it continues I will publish the recording to Youtube with an Imba title and make it go viral.
ACT Fibernet, it is major internet service provider with lot of customers including me in nellore district.Im using 15mbps high speed plan which gives a amazing speed while browsing and downloading.A movie of 1gb will be downloaded within 10 minutes and no buffering while streaming youtube videos.No other ISP is giving this much speed in such a cost of 1500 rupees.
But im facing issues about uptime and downtime, If the internet speed goes to minimum it is taking much time of minutes to take normal speed.sometimes there is no connectivity at all and sometimes user login id issue.Im spending more than thousand rupees but service is not at all standard.if they improve and solve the issues it would be #1 in my city.
Good Service provider in south india providing excellent speed and a great customer service.Better than its peers like Airtel, BSNL, Asianet etc interms of speed, reliability and customer satisfaction.
If you are living in cities like Bangalore, Chennai, Hyderabad you can opt for this and can get a minimal plan at around 600 for 5MBPS speed, which is the best plan for a daily normal user.
Always look for some other ISP and compare all of them and than you can purchase a plan from the providers.
Friends it is the best and chipest broadband internet service provider in south india, mostly in Hyderabad and Bangalore.
If you are staying in a good location of the city you will have a good uninterrupt connection with a good bandwidth.
They have recently upgraded their plans and offering a bunch of delighting packages with affordable price range. You can choose as per your data usage and speed that you want.
Suggestion: It is far better than BSNL, Airtel Broadband( in terms of price) , Hathway, Railwire etc and reliable one.Do some research from your side as well before finalizing it.
Showing: 741 - 754 Reviews on ACT Fibernet
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is act good in banglore papareddy palay?
Jun 05, 2016
By: shreenidhihk
Answers: 0
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