Explore Recent Brand Responses

Tumbledry

Brand Response to gousuanmung77's review

16 days ago

Hi Sir/Madam,

We apologize for the delay and the frustration you've experienced. This is not the standard of service we aim for. To help us resolve the issue quickly, could you please share your order number? Our customer service team will reach o...

Tumbledry

Brand Response to debamitra2014's review

18 days ago

Hi Sir/Madam,

I sincerely apologize for the issues you faced with your Banarasi saree. The delay in delivery, failure to remove the sindoor stains, and the damage to the fabric are completely unacceptable. Please share your order number so we can...

Tumbledry

Brand Response to murukannathan's review

18 days ago

Hi Sir/Madam,

Thank you for bringing this matter to our attention. I am genuinely sorry to hear about your recent experience at our Sreekariyam outlet. This is certainly not the standard of service we aim to provide, and I completely understand yo...

Tumbledry

Brand Response to veenanarayanan90's review

23 days ago

Hi Sir/Madam,

Thank you for bringing this to our attention. To assist you further and resolve the issue quickly, could you please share your order number with us?

Once we have the details, we'll investigate immediately and provide an update on...

Tumbledry

Brand Response to anne4912022's review

Oct 17, 2024

Hi Sir/Madam,

We apologize for the inconvenience and lack of communication. This isn't our standard, and we're addressing it to prevent future issues. Please share your order number so our team can resolve your current order promptly.

Thank you...

Tumbledry

Brand Response to twesha354's review

Oct 17, 2024

Hi Sir/Madam,

We sincerely apologize for your experience at our Rajendra Nagar, Ghaziabad store. This isn’t our standard. Please share your order number so we can investigate and resolve this promptly. Thank you for your patience.

Regards,

T...

Tumbledry

Brand Response to shatakshisourabh's review

Sep 26, 2024

Hi Sir/Madam,

Thank you for sharing your feedback! We're thrilled to know you're happy with the dry cleaning service and that your white shirts are looking better. We're here whenever you need us!

Regards,

Team Tumbledry...

Tumbledry

Brand Response to abdultech0rahman's review

Sep 26, 2024

Hi Sir/Madam,

Thank you for the kind feedback! We're glad to hear you're happy with the dry cleaning and ironing for your sister's saree. We're always here to help with any future needs!

Regards,

Team Tumbledry

...

Tumbledry

Brand Response to nimishaaggarwal15's review

Sep 12, 2024

Hello Sir,

We're sorry to hear about your experience with Tumbledry. We take your feedback seriously and would like to resolve this issue.

Please share your order number and Tumbledry branch name, and we'll do our best to make it right.

Rega...

Tumbledry

Brand Response to robinmark9533's review

Sep 02, 2024

Dear Robin,

I'm truly sorry for the trouble you've experienced. This is not the level of service we aim to provide at Tumbledry.

Please share your order details with me, and I will personally ensure your issue is resolved as quickly as possible...

Tumbledry

Brand Response to lavson04's review

Aug 27, 2024

Dear Sir/Madam,

I’m very sorry for the inconvenience you’ve faced. We’re addressing the pickup delay and express service issue to ensure this never happens again. Please share your order details, and we’ll check and fix this issue for the future....

Tumbledry

Brand Response to tapsayan29's review

Aug 12, 2024

Dear Mr. Acharjee,

I sincerely apologize for the poor service you received and the damage to your curtains. This is not the standard we strive for.

We will escalate this case to our dedicated team to handle it as per our company norms.

Regar...

Tumbledry

Brand Response to joydeepC's review

Aug 07, 2024

Dear Sir/Madam,

I’m sorry to hear about the trouble with the pickup service at our Sapuipara , Prince Anwar Shah. This is not our usual standard, and I appreciate you bringing it to our attention. I’ll investigate and work to resolve this issue to...

Tumbledry

Brand Response to manish35055's review

Jul 19, 2024

Dear Sir/Madam

Thank you for your wonderful feedback! We’re thrilled you’re satisfied with our services. If you’re happy with our services, please refer us to your neighbors and friends.

Best regards,

Team Tumbledry...

Tumbledry

Brand Response to chandanabardia's review

Jul 19, 2024

Dear Sir/Madam

I apologize for your recent experience at our Paschim Vihar branch. Your feedback is important, and I assure you that we are taking this matter seriously.

Our goal is to provide transparent and courteous service to all our custom...

Tumbledry

Brand Response to charu609's review

Jul 19, 2024

Dear Sir/Madam,

I apologize for the inconvenience with the scheduled pickup in Dehradun. We understand your frustration and are addressing this issue immediately.

Please provide your contact details so we can arrange a prompt pickup and ensure...

Tumbledry

Brand Response to aryadhyan14's review

Jul 12, 2024

Dear Sir/Madam,

We apologize for the poor service you received. This is not up to our standards. Please provide your order number so we can investigate and address the issue promptly.

Thank you for bringing this to our attention. We appreciate...

Tumbledry

Brand Response to pramodrana1's review

Jul 08, 2024

Hello Sir/Madam,

Thank you for bringing these issues to our attention. To assist you effectively, we kindly request the following information:

1. Your order number for reference.

2. The city where you are located.

These details will enabl...

Tumbledry

Brand Response to pp0499's review

Jul 05, 2024

Hello Sir/Madam,

Thank you for your positive feedback on our dry cleaning service. We strive to provide excellent service, ensuring your shirts are well cleaned and stains are effectively removed.

If you have any further feedback or need assist...

Tumbledry

Brand Response to bhaumikdebi's review

Jul 05, 2024

Hello Sir/Madam,

I apologize for the disappointing experience with your first Tumble Dry service. Your feedback is important to us.

Please provide your order number so we can investigate and ensure this issue does not happen with any customer i...