Explore Recent Brand Responses

Lendbox

Brand Response to ahmedayaj49's review

Sep 14, 2023

Dear Mr. Ahmed,

We kindly request you to get in touch with your dedicated wealth manager today to discuss the recent changes in your portfolio status. You may also want to explore our Per Annum plans, which have maintained a flawless 100% repaymen...

Lendbox

Brand Response to adityaprakash39565's review

Sep 14, 2023

Dear Mouthshut community,

We would like to bring to your attention that this review from "Aditya Prakash" is not legitimate and is, in fact, an impersonation. The individual claiming to be Aditya Prakash did not work at our company, and we have no...

Lendbox

Brand Response to sviswalingam's review

Feb 02, 2022

Hello sir, we regret that you had such an unpleasant experience. We highly suggests our investors to diversify across different risk categories to earn higher average rate of interest at lesser risk. Please email to your RM and support@lendbox.in to ...

Lendbox

Brand Response to TPMOHAPATRA's review

Feb 02, 2022

Hello sir, we regret that you had such an unpleasant experience. We highly suggests our investors to diversify across different risk categories to earn higher average rate of interest at lesser risk. Please email to your RM and support@lendbox.in to ...

Lendbox

Brand Response to viswam65's review

Nov 25, 2021

Hello sir, it seems you allocated majority of your capital to micro loans that is a high risk product. We always recommend investors to diversify their investment across products of different risk categories to minimize the risk of default. Kindly se...

Lendbox

Brand Response to kptodi364's review

Jul 30, 2021

Hi, We'd love to help you. Kindly elaborate your concern at support@lendbox.in and we will address your concern. We request you to share your unique customer id along with your contact details and we will definitely resolve the issue. Thanks

...

Lendbox

Brand Response to kpop63021's review

Jul 22, 2021

Hello sir,

It seems that you had exposure in the very high-risk loan category. We are constantly working on recovery but as a nature of high-risk loans. There can be some defaults. For proper tracking and reporting, please share your registered em...

Lendbox

Brand Response to stewartdesouza1's review

Jul 22, 2021

Dear sir,

We regret that you had such an experience, we asked the team to check into your account and investments, as per the team, you have invested in MSME loans i.e loans given to small and medium businesses. Due to the recent lockdown across m...

Lendbox

Brand Response to kumbakkudi's review

Jun 17, 2021

Hello sir,

We regret that you had such an unpleasant experience, we'd like to inform you that we verify every applicant over hundreds of financial and social parameters to minimize the risk of default but suggest investors to diversify their inves...

Lendbox

Brand Response to rohitraut1610's review

May 28, 2021

Thank you for your feedback Rohan. We'll surely take this into account and continue to improve our service for higher customer satisfaction....

Lendbox

Brand Response to abhisekdatta04's review

May 28, 2021

Hello sir, to know the eligibility of a borrower, kyc and income documents are required but it doesn't necessary mean approval of the loan. Sometimes, rejection email gets delayed due to jammed pipeline. Hopefully, this will help you with your concer...

Lendbox

Brand Response to Jagat123's review

May 28, 2021

Hello sir, please help us with your account details so we can help you with the status of your investments. You can also contact your wealth manager to know the exact status of your investment and associated partners....

Lendbox

Brand Response to divyait1996's review

Sep 29, 2020

Dear user, kindly share your user id so we can resolve the matter in priority if it hasn't been solved already....

Lendbox

Brand Response to vchamaku's review

Sep 29, 2020

Dear user, kindly share your user id so we can resolve the matter in priority if it hasn't been solved already....

Lendbox

Brand Response to sayswati's review

Sep 29, 2020

Hello sir, the registration fees is required before activating a borrower on platform. Borrowers have option to skip fees until application is reviewed but to process an application, a non-refundable payment is mandatory....

Lendbox

Brand Response to rajabharti27's review

Sep 29, 2020

Hello sir, please share your borrower id so we can resolve the issue in priority if it hasn't been solved already....

Lendbox

Brand Response to anandg99's review

Sep 29, 2020

Hello sir, as we checked, 3 of your borrowers closed loans while rest are still in recovery,l and you some wallet balance available to withdraw. Investments in P2P lending falls under credit risk and requires proper diversification across different r...

Lendbox

Brand Response to abhijeetkumbhar's review

Sep 29, 2020

Hello sir, Lendbox as per RBI guidelines report to credit beurues with precise information. Please reach out to our credit team in case if any miscommunication....

Lendbox

Brand Response to thehonestreviewer's review

Sep 29, 2020

Hello sir, investments in P2P lending falls under credit risk and requires proper diversification across different risk categories for great risk adjusted returns. Our recovery efforts and collection greatly evolved since 2018 as you'll notice there'...

Lendbox

Brand Response to fujiashley's review

Sep 29, 2020

Hello sir, as mentioned to you before, investments in P2P lending falls under credit risk and requires proper diversification across different risk categories for great risk adjusted returns however we have recently launched multiple new low risk inv...