Explore Recent Brand Responses

ixigo

Brand Response to jainaayush2244's review

7 days ago

Hi there, we are unable to locate your booking or registered contact details in order to check this. Please reach out to us via customersupport@ixigo.com so that we can assist you better

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ixigo

Brand Response to singhtwinkle2113's review

11 days ago

Hi Twinkle,

Greetings from ixigo!

We would like to inform you that ixigo Assured is a one-stop solution for all your train booking worries. It has been created to benefit travellers who are unsure of their future travel and seek the flexibility...

ixigo

Brand Response to binghumansallu27's review

11 days ago

Hi, could you please tell us more about your issue? Get instant support from ixigo over Whatsapp here : m.ixigo.com/reviewtrains . (Kindly note that you can paste this link directly in your web browser to initiate Whatsapp chat)...

ixigo

Brand Response to madhavp608's review

Jan 13, 2025

Hey! We sincerely apologise for the inconvenience caused. Please visit: m.ixigo.com/reviewflight to share more details with us. We will look into it and work on resolving it at the earliest. Thank you....

ixigo

Brand Response to ady000singh's review

Jan 13, 2025

Glad to hear this! Team ixigo!...

ixigo

Brand Response to vijaychauhansec7's review

Jan 13, 2025

Hey Vijay, a refund of INR 10192 has been already processed for the booking to your source account. For further queries, please visit the Customer Service section on our app or call us at 080-68243939 (Trains) and 011-61224444 (Flights/Hotels), and w...

ixigo

Brand Response to inderjeety976's review

Jan 13, 2025

Hey! We sincerely apologise for the inconvenience caused. Please visit: m.ixigo.com/reviewtrains to share more details with us. We will look into it and work on resolving it at the earliest. Thank you....

ixigo

Brand Response to shafilprb's review

Jan 13, 2025

Hey! We sincerely apologise for the inconvenience caused. Please visit: m.ixigo.com/reviewtrains to share more details with us. We will look into it and work on resolving it at the earliest. Thank you....

ixigo

Brand Response to satadrudutta1987's review

Jan 13, 2025

Hey! We sincerely apologise for the inconvenience caused. Please visit: m.ixigo.com/reviewtrains to share more details with us. We will look into it and work on resolving it at the earliest. Thank you....

ixigo

Brand Response to reenajm161's review

Jan 13, 2025

Hey Reena! we sincerely apologise for the inconvenience caused. Please visit: m.ixigo.com/reviewflight to share more details with us. We will look into it and work on resolving it at the earliest. Thank you....

ixigo

Brand Response to brijsingh202's review

Jan 13, 2025

Hi Brij, we are unable to find any account with the shared email address. Please reach out to us via customersupport@ixigo.com so that we can assist you better ...

ixigo

Brand Response to sureshbacklog's review

Jan 13, 2025

Hey! We sincerely apologise for the inconvenience caused. Please visit: m.ixigo.com/reviewtrains to share more details with us. We will look into it and work on resolving it at the earliest. Thank you....

ixigo

Brand Response to deepankardas3's review

Jan 02, 2025

Hey Deepankar, we will get this checked for you. We shall get back to you with an update via your registered email address soon. Thanks!...

ixigo

Brand Response to amishshah261's review

Dec 17, 2024

Hi, we are getting this checked for you. Request your cooperation in the interim.

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ixigo

Brand Response to lahiryprojeet's review

Oct 26, 2024

Hi, could you please tell us more about your issue? Get instant support from ixigo over Whatsapp here : m.ixigo.com/googlereview . (Kindly note that you can paste this link directly in your web browser. Alternatively, look for an email from n...

ixigo

Brand Response to kamalsaathi's review

Sep 24, 2024

Hey Kamal, we have taken a note of your details and currently working on your raised concern. We kindly request you to allow us 24-48hrs and we shall get back to you with an update soon. Thanks!...

ixigo

Brand Response to eshankarora02's review

Aug 20, 2024

Hey Eshan, we apologize for the inconvenience caused. The correct rates are now visible on the app. Feel free to go ahead and book at your convenience. Also, a refund of INR 818.1 has already been processed with bank ARN 421594173749....

ixigo

Brand Response to gubendran1982446's review

Aug 20, 2024

Hey there, we hope your concern has been addressed by our team. For any additional assistance or to discuss compensation, please contact the airline directly.

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ixigo

Brand Response to aneesshaik87's review

Jul 09, 2024

Hi there, we are unable to locate your booking or registered contact details in order to check this. Please reach out to us via customersupport@ixigo.com so that we can assist you better

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ixigo

Brand Response to ettytiwari0's review

Jul 09, 2024

Hey, thanks a lot for praising us. ixigo always pitch-in and make sure that every user is delighted while & post using our platform. You can promote ixigo by spreading good words about the app with your friends and colleagues :)

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