With the growing digitalization, reviews have become the most integral part of maintaining a reputation online for any brand. In this article, we will cover different aspects that a brand must consider in order to maintain its reputation online and will help in business growth.
Buying Decisions
It is in human nature to get assurance while making any buying decision. This is how positive online reviews strengthen customer’s decisions to go for any product.
As per a recent survey by Podium:
Few stats:
Recent research by Fan & Fuel conducted in December 2016 reveals that,
Site-Ranking Benefits
Both on-site and off-site reviews are key to improving a company’s web site's organic search ranking in search engines as Google’s local search algorithm incorporates such data. Higher the ranking of a web-page more is its visibility among the customers which in turn will lead to a rise in traffic on the site.
Higher Conversions
More the rise in traffic, there is more possibility of the customer getting converted which will, in turn, lead to more business for brands.
Conclusion:
To sum up, online reviews are critical for any business to sustain as well as grow. They help shoppers in making an informed decision and improvising online visibility as well. This will further help to encourage the brand to work on the negative reviews and inculcate positive ones.
