WORST CUSTOMER SERVICE EXPERIENCE - NEVER PURCHASE. Review on Hitachi Refrigerator

I purchased a Hitachi 466 litre Double door refrigerator few years back from Croma at Secundrabad, I was given assurance from Croma team that they would get all issues fixed within 24-48 hours. My fridge brokedown almost 25 days back on 17th June 2023, I registered a complaint with ticket number 23061908366 and I am still waiting for Hitachi team to fix the fridge(10th July 2023). Hitachi India Customer service number(+91-756788xxxx) is not functional and entire team is inefficient in resolving customer issues. I am shocked to see Hitachi selling products by providing such service. I had to go to Croma store multiple times seeking help, but they all are equally hopeless and helpless. I managed to get the number of Hitachi service manager(MR Sarvanan - Mob - 888695xxxx), he is one of the most inefficient and irresponsible customer service in-charge I ever dealt with, I have been talking to him for almost 3 weeks, He does not have control on the technicians, suppliers or the situations happening at Hitachi. I will NEVER PURCHASE any product from Hitachi in my life again and will recommend the readers of this review to avoid buying electronics from Hitachi.