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Home > Automotive > Four Wheelers > Car Dealers > By City > Chennai Car Dealers > Maruti Suzuki Kapico Motors - Chennai
Maruti Suzuki Kapico Motors - Chennai
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Timeliness:
Old No. 197, New No. 309, Pachiappas College, Poonamallee High Road, Chetpet, Chennai 600031, TN
Maruti Suzuki
+91-44-42007000
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I feel this review is:
WORST TIMELINE DELIVERY
I BOOKED A CELERIO ZXI AND THESE PEOPLE HAVE NOT YET DELIVERED MY CAR AND KEEP GIVING STUPID AND LAME REASONS. THEY NEVER KEEP UPDATES ON TRACK AND THEY KEEP RESPONDING VERY BADLY.
REALLY FED UP WITH THIS. I HAVE ALSO ESCALATED THIS TO REGIONAL MANAGER AND STILL NO RESPONSE.
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Dear All,
I have purchased my Maruti Celerio during the Month of Aug 2016 and have continuously on daily basis without any accident or any demage to the vehicle. I have given for 2 regular service.
1st Service was very good, upto our satisfaction they have did it.
2nd service was very very poor, while doing service they have spoiled cabin covers and seats which they said cleaning will charge extra 1500/-(Service near Kkapico motors - MMDA colony). on top that they have charges painting cost through insurance but they have not done proper paint to small screech and while asking them, they just poorly painting which color visible differently.
Kapico sales and body shop guys both are cheat. After sales support is the worst.
They don't take any responsibility. It is suicidal to buy Wagon R, It is a crap. Again buying from Crapico is suicidal.
The sales guy wastes his time because you are buying government product. As usual, no one takes ownership.
YOUR RATING ON
I got the best deal at KAPICO ( Henceforth will be mentioned as CRAPICO as they live up to this word ) and hence booked our first sedan Maruti Baleno on January end 2006. Our car was due to be delivered on Feb third week and the same was prompt.
The sales execuitve Kiran confirmed to give a set of features as complimentary and did not live upto his expectation. The executive did not bother to answer calls as he had given a lot of promises like tank full of fuel, remote locking, uphostery covers etc.
As this model was in the final leg of sales as the production was brought to an end, we could manage these deals. However on the day when my father and brother reached Chennai to pick up the car for delivery from Bangalore, they werent given these add ons. When we asked for the same, we were told to take the car or leave it as it is.
They were completely, uprofessional, unethical, harsh, etc and were not interested in keeping the customer happy. Would suggest you NOT to pick your car from here. Guys to watch out for Ravi & Kiran... I have also heard about executives who go around and try cross selling for Hyundai Getz / i10 when you ask for a Swift..
A friend of mine booked Maruti Swift Vxi with Maruti dealer KAPICO inChennai. Necessary forms got signed from him & loan was processedthrough HDFC.
He had requested Kapico to deliver the car to his residence. Car cameat 21.30 hrs driven by a driver alone. Driver is keen to clear offthing quick & wanted to make back to his home asap. My friend wasshocked on seeing the LXI badge on the reverse. Driver promptly said hejob is to deliver the car and get the delivery papers signed.
A Sales represetative was contacted for clarification & was toldthat order was given only for LXI. My friend refused to sign thedelivery papers & he was requested to keep the car at this parking.
Next day my friend contaced HDFC bank on the loan allotment amount& it was for VXI. Kapico sales manager spoke to my friend toconvince him to go with LXI. When nothing materialized, they said theform was filled for only LXI and nothing could be done on that.
They offered to fix all the features of VXI on the Lxi version(powerwindows, fog lamps, head rest etc etc) but at cost. My friend got fedup as already he wasted one full day on this issue & almostslipping to give up the issue
SO GUYS PLEASE ENSURE YOU FILL ALL THE DETAILS ON THE ORDER FORM. DO NOT JUST SIGN ON THE BLANK FORM AND GIVE IT.
Mistakes on oversight can happen.
Showing: 1 - 5 Reviews on Maruti Suzuki Kapico Motors
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