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21%
1.25 

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13th KM, Mysore road, next to Rajarajeshwari RTO, Bangalore 560059, KA

Hyundai

+91-80-23567832

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Blue Hyundai, Bangalore Reviews

ronladdsouzaMouthShut Verified Member
Gulbaraga India
No customer friendly
Jun 16, 2017 04:56 PM 6023 Views (via Android App)

Have been to this showrrom with my relatives as we were lookibg for some information on hyundai cars , but the staff over here were not even informative and did not give us any kind of good information and about products the customer service at this show room is not at all good , we really did not like this show room , a very bad showroom to get hyundai cars


Bangalore India
Blue Hyundai service is the worst!!
Jan 31, 2017 09:09 AM 9377 Views (via Mobile)

Worst service experience at Blue Hyundai service center Koramangala. They have no sense of customer service and have arrogant attitude.


They even have stolen my goggles that was left in the goggle compartment. Casually they claim to have not seen anything. One of their service advisors named Pratap, you must be aware of such people who are literally protecting thieves in their centers. Seems like they are hand in glove with each other. Honest advice please fo not get your car serviced from Blue Hyundai.


Bangalooru / Bangalore India
Blue Hyundai, Basavanagudi :: Disgusting Dealers
Dec 20, 2016 07:27 PM 10901 Views

THIS FEEDBACK IS TO Blue Hyundai, Shop No. 82, Next To Mc Donald's, Gandhi Bazaar Main Road, Basavanagudi, Bengaluru - 560004.




  1. After getting the booking, they showed laid-back attitude to generate Proforma Invoice. They took more than 2 days to send a document which hardly takes 2 hours.




  2. Took booking charges of Rs. 5000 and didn't inform about any cancellation charges while I was making the payment. I paid Rs. 5000 on 11th December and asked to stop processing on 13th December after getting better deal from Trident Hyundai. They are now taking Rs. 3000 from me as cancellation of order when they haven't even generated Proforma Invoice. Disgusting.




  3. Even for the refund of Rs. 2000, I have been calling them regularly and get no updates. Still waiting them to call me back.




  4. More than the money, it is the attitude and miscommunication of the staff which has been disappointing.




YOUR RATING ON

Blue Hyundai - Bangalore
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Car service
Oct 25, 2016 09:09 AM 10571 Views (via Mobile)

Don't get service car at blue hyundai Mysore Road, wrost experienced. Once they took my car they given me after 15 days with missing items from car like back tray.


After service car started many problems like not starting, car sent four times to service center but no solution. I suggesst don't give car for service for blue hyundai Mysore road


ReenaDsouza155MouthShut Verified Member
Mangalore India
Worst experiance
Oct 04, 2016 08:15 AM 12946 Views

We had a very bad experience with Hyundai service people as while purchasing the Hyundai eon d lite plus dealers were very good and ensured us to give good service .but service was pathetic till now if they take our car they wont service it on time they give reasons .parts of the cars and service charges are very very high .and once my car tier was stuck with something while travelling from Bangalore to Mysore I tried calling customer support of Hyundai but response of them was too bad I had given them full place address were my car was stuck instead of sending people to pool my car lady on of customer support keep on asking 100 of questions.then I disconnected call and took help from localities they helped me with this.poor service.


One of the worst service center in India
Jul 15, 2016 06:56 PM 11182 Views

Hi,


I have brought grand i10 car from Mysore Road branch around2 years back and facing lot of issues in the service from last 2 years. Am Struggling a lot for the free services and for theinsurance renewal. No one responds properly even if you escalate the issue to higher authorities.


My sincere request to every one is that don't buy any car from Blue hyundai.


I wanted togive rating less than one star but there is no option.


Thanks


snrao


Bangalore India
Happy customer
Jul 11, 2016 04:21 PM 10340 Views

I am sorry to hear from few that there were instances of facing bad experience at the time of


your car purchase


I purchased Hyundai Grand i10 from Rajajinagar Blue Hyundai, I am really happy that the


car was delivered on time with all the accessories they had assured. I really had a very


pleasant and memorable movement at the time of taking my car delivery with my family.


I strongly recommend others to approach this branch for their car purchase to have a zero


hassle free experience.


I


Bengaluru / Bangalore India
Sratches on the car during delivery
Jun 06, 2016 07:53 PM 10429 Views

I bought hyundai creta S from Blue hyundai few months back. My sincere suggestion is not to buy vehicles from this dealer especially. I have few reasons not to recommend this dealer:




  1. You will get a car that has been scratched and you will realize it only after few days




  2. They do not fill enough of petrol during the delivery time. Your car may stop any time before you reach home after it has been delivered.




  3. The salesmen speak to you nicely until you pay the amount. After that they dont even care if you have a genuine problem and approach them.






I understand that every body is busy in this world. Especially since hyundai is doing good in the market, all the salesmen are always occupied. But, you need to listen to your customer grievances if they are genuine.


Another disappointing concern is that if they ask you to drop the vehicle in the service centre to repair something, they return the vehicle even without attending it. Dont be surprised, I was charged a bomb as well for that.


Best
Jan 11, 2016 09:44 PM 11504 Views (via Android App)

I own a Hyundai car, recently I had met with a small accident, so had to get my car serviced. Modi Hyundai being the nearest authorized service station, I choose to get my car serviced here.


The outcome of this decision was:


1) I got poor service, in spite of exorbitant bill amount, the service that I received was nowhere proportional to the bill amount


2) They stole few of the things from my car


3) These things include:


a) Front Rubber mats


b) Rubber mat in the luggage compartment


c) Speakers tray at the rear


d) 7-8 Litres of Petrol


e) Few accessories which were present in the car


4) After knowing that all these things are missing I tried to contact the service station, but nobody responds, everyone tries to avoid and tires not to talk by giving rude replies


5) I complained even on the Hyundai Website about this issue.


But no response ( If they are not going to respond then why the hell did they put up the complaint system on their website) 6) Servicing took one complete month So please beware of these cheaters and avoid getting your car serviced here.


Bangalore, India India
The worst blue hyndai company. Basavangudi
Jan 11, 2016 09:40 PM 11997 Views (via Mobile)

I booked an eon era+ without audio  paying 190000 and balance amount I went for loan i.e;200000 and they told you have paid the full amount and as per my request they told that the car will be delivered on 15th Jan 2016.


But now they are saying that Rs.8900 I am due only if I pay that they will deliver the car and do the registration they are black mailing me today that is on 11th Jan 2016.


I have also paid first month EMI .its my hard work money. Feeling so bad. Don't know what to do. They cheat customers so nicely. 390000 was the on road price what they told me and the amount I paid them.


Blue Hyundai...Very Bad...Worst....Pathetic...
Oct 30, 2015 09:25 AM 16235 Views

Bought a grand i10


the sales guy had promised to deliver the car on  22nd with all formalities completed and got the car on 22nd with none of the formalities done not even a single accessories fitted and the car was not even washed


Then again had to leave the car to the showroom to get the formalities completed and get the accessories fitted in for which they took 3 days and on the 3rd day they saying that the seat cover is not in stock, so had to leave the car with them for another day


A low quality black color seat cover was installed which makes the car interior look awkward


and not even installed properly


they had promised for a 3d mat and had installed a normal mat.


Had called them before hand to keep the car ready for delivery for evening and he told everything is ready when I reach there the number plate was not fitted reason none of the mechanic was available to do it.


The sales guy told he had filled the tank with 5lt petrol and am sure it was not.


Finally go to Blue Hyundai to get the worst service, pathetic sales get your brand new car look awkward, not be happy for buying a new car.


Bad service
Aug 17, 2015 01:16 PM 16863 Views

I have purchased Grand i10 Asta model from Blue Hyundai, Gandhi Bazaar, Basavanagudi, Bangalore on April 15, 2015.


They have shown immense interest up to the point of sale. I have bad experience after sale service. My reverse gear censors are not working.


I have informed the executive of this problem on August 15, 2015. He said that he would attend on August 17, as he was busy with the customers 15th and 16th of August. I have agreed. On monday,  my call was either cut off or not responded. It seems that nobody has accountability in blue hyundai show room. Your problem will never be attended. My advice is not go for blue hyundai.


Mysore India
Pathetic service. Spoiled my new i20 car.
May 24, 2015 08:44 PM 17011 Views

Here I see people are not good technicians.


My car engine was smooth when I was driving I was not able to hear car engine sound(inside car) but as when I left for first service at blue hyundai(Mysore Road) don't know what they did. my car engine is making sound while driving.:(:(:(


Worst service from Blue Hyundai. They just say nonsense which does not have meaning. They say the sound is like that.


I lost my smooth drive, now I am feeling some rough ride:(


Pathetic service. Too expensive for nothing!
May 24, 2015 02:46 PM 16856 Views

I had given my i10 for servicing recently at Blue Hyndai service center(In Mysore Road). I was first given estimation for 12500Rs for service!(First time I faced such a huge amount for service) Then I was called to inform that there are some problems and to repair that it would cost me 23500Rs! Finally the bill amount was revised to nearly 20000! I wonder don’t the service center people have any clue about the work? Why this fluctuation in estimation?


I have had a Maruti car for years and had never faced such discrepancy in service. However, my problem doesn’t stop there. Last time when I had given the car to service at your center, the car was not cleaned properly. This time, I made it a point to tell the representative about it and request to take care of cleaning. I had opted for Germ Clean this time too. But to my disappointment, when the car was delivered at my place, I found dust in AC ducts, door edges, window shutter edges, water marks left as it was on the interior of the car. So what was that I paid for? If the dust was not cleaned, what germs did they clean! And my reverse alarm sound was mute now and locking and unlocking from remote(in the key chain) was not working. I gave the car for routine service and got it back with a mega bill and several problems!


I complained to the number given in the website and they called me next day. When I expressed my concern, the representative says, it must have gotten dirty while they delivered the car to my house(which is 4KM from service center and is a clean tar road). I wonder how the car got so dirty in just 4KM. Blue Hyndai Representative then asks me to get the car to the center again so that he can get it cleaned. After paying nearly 20K, with all the problems, I felt cheated by Blue Hyndai and the experience has happened to me second time! So kindly be careful if you plan to visit them.


Harassment of blue Hyundai
Feb 05, 2015 02:57 PM 20544 Views

We have booked hyundai elitei20 petrol magna version in the month of november 08th 2014 with order reference no CR014100769 name of chandrakanth V Naike and during booking we have clearly told that we will buy the insurance from our sources and they have aagreed for it and even before making the balance payment we have intimated Mr Krishna.


The Team leader and with his consent hdfc bank also released the Finance payment and based on this the Balance payment of Rs 184368 & initial payment of Rs 25000/- during booking and till date no one have communicated that they will have to make money from customers in wrong way of pressurizing and dealing with customer in an unproffessional way from Mr VeeraBhadra Agm-Sales and very arrogantly asking us to go leagal in case if we wanted to handle leagally this.


Very Egoistic approach from Mr.Veerabhadra -AgmSales and really annoying at this last minute after confirming the delivery and they have got the adosity of telling us you can go ahead for cancellation without  any concern for customers emotions hope he is in the sucess of elite i20 product pull and im sure he is not worth for custolmer concerns and unable to deal professionally with elite customers of Mr your elite i20.


I have been referred by mr Shiva of Hyundai Motor I ltd  from customer care department but even after his reference we havebeen treated like hell in this blue hyundai dealer and Mr.VeeraBhadra. Even after iintervention of Mr Sanadhan ASm no body cares about Principal company  from the  Blue Hyundai .


The customer is taken for ride by BlueHyundai Mr.VeeraBhadra without any fault of customer.


We have attached the copy of all booking documents and reciepts and vehicle details with form 20 details. we are also planning to go legal for consumer forum and make your bluehyundai Mr.Veerabahdra that how importnt is a customer.!


Please dont forget your customers who have made your brand to be successful worldwide, the success has started from India if im right.


Please dont buy from this dealer .


The Cheats Blue Hyundai. Be Aware
Dec 09, 2014 05:36 PM 22722 Views

Dear Hyundai car owners, never ever give your car for servicing at Blue Hyundai Koramangala, I have a i10 automatic car, there was some noise coming from the engine while driving so I took it to Blue Hyundai for check up.


The service advisor took a trial and asked me to leave the car for a check up. The next day morning he called me and said the alternator has to be replaced and the ac pump also needs a change for the complete sound to stop.


The cost given by him was 7000/- rs for the alternator and 18000/- for ac pump, I had a little doubt about this so I took my car to Advaith Hyundai Mission Road for cross checking.


They checked and told me the noise was from water pump and the pulley belt they gave me a estimate of Rs. 3000/- I asked them to replace the pump and belt my car now is just fine and there is absolutely no noise.


Ootacamund (Ooty), India India
Worst Service - Dont give you car ever
Nov 03, 2014 05:17 PM 22465 Views

One of the worst service center. Intention is not to give good service . they have burnt the broad of  my auto locking system while washing of my power window. They did not give me compensation or replacement .


Now I have to pay the cost for manual window,


All the service advisory are not experienced . Even they do wrong the whole blue Hyundai management is there to support them, Not the Customer. Please don't go to Blue Hyundai for service. A local mechanic can do a better and a good work


Worst Blue hyundai mysore road service experience
Sep 29, 2014 08:05 AM 22620 Views

I had worst experiene with blue hyundai service center mysore road. They spoiled my car central locking during the service and not ready to take the responsibility.


I never suggest anybody to visit there for car servicing. They wasted my two days and said this is the electronic item which can damage anytime and this happened in the service center. They asked me to replace the complete central locking. If there is a way, I will give minus feedback.


"Unprincipled Blue Hyundai" service support
Sep 23, 2014 01:52 PM 24667 Views

Just would like to share my experience with Blue Hyundai at Mysore road - mail thread


Devanand


Sep 17(6 days ago)


to gmservice, agmservice, crmservice


Dear Mr. Latif Hussain,


This is Devanand and bought car i20-Magna Diesel from your showroom and carried out regular service since the date of purchased.


Would like to bring your kind notice that the way of your service people handling customers are not an encourage. I have visited your showroom on 14 Sep 2014, for rear lights are not working issue. Your technician found that there was some cable cut by the RAT and the same was reconnected. The service supervisor charged for this around Rs.350+ tax.


I requested him, since three years, am with you as a customer and each service have been charged not less than Rs.10000, by considering this could you waiver this amount, Since this amount is not much for your company and also to me, just consider as a complement to your customer.


The way he reacted is make me totally uncomfortable. What he told was, I will discuss with my manager and  he came and told me taht - No Sir. My manager is not agreeing. Then I asked him -  Who is your manager - Is Javed?


No response from him, again he went back to some where and  given the paper directly to Bill counter and no communication to me even I am standing next to him. Finally I asked the Billing counter person, and he replied that, the supervisor reduced to Rs.250. Is this attitude of your guys reducing Rs.100 or Rs.10? I totally disappointed.


Mr. Latif Hussain,  I eager to know that, did you really trained your service supervisors how to handle the customers or not. First of all he(Supervisor) is not all listening to me(This is not the first time with him, since the date I purchased car from your show room, he is always the person for my car service supervisor) Is this Car Showroom or Road side vegetable market?


Did you accept what has he done right? Is this is the way you handle your customers?. Even if I give service regularly to any outside service center, they could be done this repair free of cost to me. Please understand, this argument not for money, am very much disappointed with the customer handling skills in your Showroom.


Expect some corrective action or advise me to look some other professional show room/service centre.


Thanks for understanding and support


Mohammed Samiulla


Kindly help me with your contact number.


Sep 18(5 days ago)


Devanand


Sep 18(5 days ago)


to Mohammed


Mobile Number provided to them


Devanand


1:44 PM(5 minutes ago)


to Mohammed, Mohammed, ARSIKERE,


Hi Mr.Latif/Mohammed.


Apologize for the useless mail sent to so called " Hopeless Blue Hyundai" team.


By courtesy also if you(GM & co) are not able to response for this feedback since a week time what is fun of expecting professionalism from your subordinates. This clearly indicates your way of customer centric approach. The purpose of the mail sent to your team is that just make you to understand, the way  your people handling the customers.But even for that matter also, unfortunately I did not received any response from you.


Mr.GM - There is "No meaning of you place a board, mentioning that please send your service feedback directly to me" - WASTE OF TIME for me


However, I trust hyundai but not "Unprincipled Blue Hyundai".


Thanks  and Bye GentleMan


bangalore India
Pathetic BLUE HYUNDAI Service Mysore road
Sep 11, 2014 05:12 PM 20629 Views

Very bad service from these guys. They are Money suckers. Worst services from all the service executives(our case Mr ARUL) who are sales guys who convince you to addons hence billing you heavy. They make you wait even when you call up before hand and confirm that the vehicle is ready. I Will never give my car to blue hyundai Mysore road.


I had bought my car in Advaith and gave it to blue as it was near to my place. they removed the advaith branding sticker on the back of my car and changed it to their PATHETIC blue hyundai branding without my knowladge. This shows their Cheapness!


YOUR RATING ON

Blue Hyundai - Bangalore
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Blue Hyundai - Bangalore Location

Recent Questions and Answers on Blue Hyundai

500

As promised by Blue hundai 10000 worth gift for EON car is not received. How I can get this, Whom I can contact regarding this?

Feb 17, 2014

By: pavithram

Answers: 0

500

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