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Real experience with Vibez
Review On Vibezestates, Bangalore

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89% 1 24 Reviews Overall Summary

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kunalsharma3332

India

1 Review

Real experience with Vibez

Issue Resolved

Sep 03, 2023 01:23 PM 789 views (via Mobile)

Customer Service:

Staff Courtesy:

Product Implementation Rate:

VIBEZ ESTATES Cares

VIBEZ ESTATES is working closely with MouthShut.com to enhance customer satisfaction.

This is experience with Vibez in the past 8-10 months, I'm still trying to complete my purchase with them and waiting for the complete documents to make the purchase.

I will keep it very short and in pointers, please reach out to me at kunalsharma3332@gmail.com if you have any queries and i will explain everything:

Highly unprofessional team, will give fake timelines, basic courtesy and etiquette to have a conversation is missing in the company.

Fake info provided regarding amenities

Waiting for the complete documents to this day, again giving fake deadlines, then you have run behind them asking for an update and they will again give another fake timeline.

CEO and founder not responding on WhatsApp since May.

I have all of this in an email thread, all the key people of Vibez makred in the email, wrote a reminder email to them just sometime back asking for the documents, because as usual they do not have etiquette to get back to customer and update.

Please rate this review usefulnessRating Breakup

Very Useful (39%)

Useful (61%)

Not Useful (0%)

Brand Response

We're sorry to hear about your dissatisfaction with our company, and we take all feedback seriously. We would appreciate the opportunity to address your concerns and learn more about your specific experience. Our goal is to ensure customer satisfaction, and we apologize if we fell short of your expectations.
Please reach out to our customer service department, so we can investigate and resolve any issues you may have encountered. Your feedback is valuable to us, and we are committed to making things right.
Thank you for bringing this to our attention, and we look forward to the opportunity to assist you.