VGN Projects Estates Image

VGN builders do not keep their word

43% 1 377 Reviews Claim this business
OTP Verification

Enter 4-digit code
Chennai India

VGN builders do not keep their word
Jan 28, 2013 04:29 PM 1962 views

Customer Service:

Staff Courtesy:

Product Implementation Rate:

Yesterday, 27th January, I went to VGN Stafford and was convinced about a flat number 101 in T Block, I blocked the flat and today I was told that the flat is not available. When I called Mr. Kartick, their sales manager, he told me that such mistakes happen and there are even cases where they have taken booking advance for one flat from 3 people at the same time.


So he says that it is a mistake. In all 2 people, One Mr. Ganapathy and one Mr. Afzal told me that the said flat was available, and their manager Mr. Karthick is telling that the whole block was not open for sale at all. I wonder how good will be the flats if they cant even maintain their customer relations section properly. Only thing happened is that I wasted my 2-3 hrs at VGN and I was cheated by some inefficient people.


Prince



Please rate this review usefulnessRating Breakup

Very Useful (39%)

Useful (61%)

Not Useful (0%)

Brand Response

Since there are many Sales executive / Channel Partners selling the flats and many customers will block without any payment. The flat booking are done on First come, First basis resulting disappointment for the late payers.

Upload Photo

By: VGN_Developers | Apr 22, 2016  07:15 PM Comments 0

See full communications

Comment on this review