We must take all precautions bfr selecting builder
May 23, 2015 06:30 PM
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I would like to make one thing clear before sharing my experience is. My intention is not to write bad about anyone but we all must know the facts and experiences from others as every one of us are working hard to earn and dreaming for a house with hard earned money, especially salaried class. Buying a house with hard earned money is a life time goal for many and the decision of buying from whom should not go in wrong direction. One must take all precautions before selecting builder.
My experience follows.
While I liked the locations of the sterling properties, the management is very insensitive on buyers. Do check with any buyer of sterling projects … and will tell the agony they are undergoing with the delay of the project. What makes things worse is that no one in the management will respond, this is the experience for all of us where we have been trying to reach them since years to get an update on the completion of the project. We booked house 5 years ago, project is already delayed by more tha two years and there is no update on the completion date still. Calls and mail’s to management and marketing guys won’t be answered and there is absolutely no courtesy to the buyers once we sign the deal.
Very sad state. This is the state even after waiting for five years and GOD only knows how many more years we all have to count. All customers are waiting for builders mercy after paying full money for flat long ago.
Normally builder ask and take full money only after completing full work and flat is ready for living. Sterling asked us to pay full money before tones of work is pending. Every one paid 100% of money though apartment is not complete because everyone thought builder is at financial crisis hence want to help him through advance payments to get our house completed as all of us are suffering heavily due to indefinite delay and uncertainty about completion. Even after collecting 100% of money builder is not moving construction work instead showing hell to all. Endless delay and arrogance is what we all are seeing with them and that kills all your savings from hard earned money.
Very unfortunate state we all were kept in to just because of our attraction towards location with missing checks about builders reputation and track record. We bought it in October 2010 and waiting even today i.e May 2015 with no courtesy from builder towards customers.
You must check everything possible and take right decision before keeping your hard earned money in someone else hands.
I am hoping one day sterling developer will do justice to the belief I kept on them and bought my dream house with all my hard earned money.
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Brand Response
Hello,
Your statement that all clients have paid 100% of the monies is an incorrect one. Our billing is linked to progress of work and a delay in completion is detrimental to us. While we have to bear increased costs in construction, the contract value is fixed and bears no escalation clause. There was a delay in commencement of the project. Just 20% was billed by end 2011, 65% was billed between March 2012 and Feb 2013 and the balance spread until delivery of the apartments for furnishing and/or registration.
It is surprising that you mention about customers being at our mercy when according to you, the builder was in a financial crisis. While we may be negative in our balance sheet due to this project, we have paid compensation to all our clients for the delay. Apartments have been handed over for furnishing and are awaiting statutory clearances before final occupation.
To say that calls and mail to the management remain unanswered is false. Our communication channels are always open. We meet or speak to all customers that call or visit us. We do not find your name in our records. However, kindly meet us at our City Office. We will be happy to clarify, any doubts that you may have on the credibility of a company in existence for over 3 decades.
By
Customer Support Team
Sterling Developers Bangalore
By: SterlingDevelopers | Jun 25, 2015 05:38 PM
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