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Sobha Iris - Customers loose Sobha Wins

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Sobha Iris - Customers loose Sobha Wins
Mar 17, 2008 05:31 PM 9038 views
(Updated Jan 20, 2017 10:26 AM)

Customer Service:

Staff Courtesy:

Product Implementation Rate:

Sobha's reputation as a dependable builder both in terms of quality & delivery made me opt for them. However in reality my experience has been quite the opposite. On quality - I do not know yet as they claim to have German engineers certifying each apartment. This also needs to be verified as rumours abound that they have done away with German certification. On the delivery side the project is already delayed by 1 year and by the time the handover is made it looks like it will be another 6 months.


Whatever the reasons I have lost substantially, in terms of interest on amounts paid, higher registration, electricity and water levies etc. An approximate amount would be Rs 10 lakhs as losses.


Sobha has displayed a'don't care' attitude to the several queries and demands to share/compensate losses taking cover behind one sided agreements. Customers are not eligible for compensation for delays if they opt for even minor modifications, say changing colour of floor tiles or adding electrical switches. Ridiculous by any sense!


Please be extremely careful when signing agreements with them. Fortunately it is a buyer's market and all intending buyers should ensure a win position as much as possible.


Regards


Krishnan.P.G



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