delay in hand over

Review On Shriram Properties, Bangalore

I have purchased two flats in Shriram Sameeksha project. As per agreement they were supposed to hand over the flat by September 2016. They have sent a mail on December 2016 saying that they will hand over flats by March 2016 and customers can start registering flats from Jan 2016. So I registered by both flats in Jan 2016.

But flats are still not handed over and they don't know when they will deliver the flat. Every month customer care people will tell some dates and they never meet that date.

After march , they told october 2016, then they told december 2016, then they told Jan 2017 and today one person said March 2017 and another customer care person said April 2017. If you see the progress of the project, it will take another one year to complete.

I have registered the flat in Jan 2016 based on the false written communication that they will hand over flat in March 2016. Now today when I talked to customer care, they are very arrogantly saying that we have declared compensation from October 2016 and hence they are not responsible for the delay and we have to stay waiting happily till they deliver as per their wish.

It is arrogant and rubbish. We are paying 35,000Rs EMI and what is the meaning of 5000 rs per month compensation .

There is not one responsible and not body will answer your mails. They think that since we agreed for 5rs per sq ft compensation for delay, they can delay the deliver to what ever extend they want.

I have decided to validate the legal side of this point to know whether this point has indefinite validity or not.

From Jan 2016 to Jan 2017, the only thing they have done in my flats is that they have fixed window doors.

Very pathetic support. No one is responsible and answerable. Every time they say that they are doing their best. How can they justify the progress of fixing one window door for a complete month.

Brand Response

Dear Madam,
We do understand your concern and the inconvenience caused. We have very limited control on the external influences which stretches the timeline and the communication will help you to plan your finances. Kindly share your contact details so that we can arrange the call back from our CRM team.
Thanks & Regards,
Team Shriram Properties

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By: Shriram_Properties | Mar 21, 2017  04:29 PM Comments 1

Comments on Brand Response

Things started moving after they removed the above mentioned customer care person. They have finally handed over the flats in April 2017

By: sajanaptina | Sep 18, 2017 06:59 PM

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Comments on Shriram Properties - Bangalore Review

I do understand the external influence . But how can you justify one year delay. After last year march, more than five dates committed. Till now my two flats are not ready. Even now no one knows when the final delivery will happens. Two continuous ye...ars I lost income tax claim because your guys were not ready to give a proper letter of hand over. if you want to talk to me you can do that. My number is 9880105716. I keep troubling your marketing guys Satish and Shishira almost every day. I keep getting irresponsible commitments like come after one week, come after 10 days, you will see the progress etc. But nothing is happening on ground. This is not what we expected from Shriram and you don't lost all your credibility now. Can you atleast say now when the final delivery will happen and when you will apply for NOC.  Read More

By: sajanaptina | Mar 21, 2017 10:19 PM

worst and delay response in concern.not friendly talk to everyone arrogant

By: rekhadrm | Jun 19, 2017 07:42 PM

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