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Poor service in shriram summitt

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Chennai, Tamil Nadu India

Poor service in shriram summitt
Jul 10, 2015 08:29 PM 40155 views

Customer Service:

Staff Courtesy:

Product Implementation Rate:

Welcome to Shriram Properties


Arya: Good evening


Arya: Welcome to Shriram Properties helpdesk


Arya: How may I assist you?


Guest: I have problem with your marketing department of shriram summitt as even after 10 days of remitting the amount, I am yet to receive the receipt. Whom should I approach?


Guest: V S Sundar flat No 08, 03, 03


Arya: May I know are you existing customer?


Guest: Yes. Flat No 08.03.03


Guest: what is the real problem as the undue delay reduce the reliance I placed on your company


Arya: You can reach our Bangalore(Marketing Offce) Team @


Phone:+91 080 67566666


Guest: It is of no use. You please tell me how to solve this problem as this could not go on like this


Arya: I am sorry; I am from help desk.


Guest: I think you are more interested in new customer and throw the existing customer into the dustbin. I want to know the name of the person and the contact number who is in charge of customer service


Arya: I am sorry for the inconvenience caused.


Arya: I request you to contact the above number; and you will be assisted.


Guest: The matter may be escalated in social media if my problem is not resolved within 24 hours which please tell your offiials


Guest: You will charge penal interest if I delay aishwaryasingh23ments. What is your terms of aishwaryasingh23ment in case there is deficiency of service on your part


Guest: why are you silent?


Guest: The entire conversation will be uploaded in mouthshut.com and it may dent the image you carry in puRobotouchc


Guest: Still silent. Okey let me cut this conversation as there is no point in chatting. You are driving me to such an extent that I should not recommend your name to others



Please rate this review usefulnessRating Breakup

Very Useful (39%)

Useful (61%)

Not Useful (0%)

Brand Response

Dear Member,
The issue has been resolved.
Kindly requesting you to contact our CRM Department for any other query that will be address on time.
Team,
Shriram Properties

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By: Shriram_Properties | Dec 05, 2016  12:43 PM Comments 0

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