Poor service in shriram summitt
Jul 10, 2015 08:29 PM
40155 views
Product Implementation Rate:
Welcome to Shriram Properties
Arya: Good evening
Arya: Welcome to Shriram Properties helpdesk
Arya: How may I assist you?
Guest: I have problem with your marketing department of shriram summitt as even after 10 days of remitting the amount, I am yet to receive the receipt. Whom should I approach?
Guest: V S Sundar flat No 08, 03, 03
Arya: May I know are you existing customer?
Guest: Yes. Flat No 08.03.03
Guest: what is the real problem as the undue delay reduce the reliance I placed on your company
Arya: You can reach our Bangalore(Marketing Offce) Team @
Phone:+91 080 67566666
Guest: It is of no use. You please tell me how to solve this problem as this could not go on like this
Arya: I am sorry; I am from help desk.
Guest: I think you are more interested in new customer and throw the existing customer into the dustbin. I want to know the name of the person and the contact number who is in charge of customer service
Arya: I am sorry for the inconvenience caused.
Arya: I request you to contact the above number; and you will be assisted.
Guest: The matter may be escalated in social media if my problem is not resolved within 24 hours which please tell your offiials
Guest: You will charge penal interest if I delay aishwaryasingh23ments. What is your terms of aishwaryasingh23ment in case there is deficiency of service on your part
Guest: why are you silent?
Guest: The entire conversation will be uploaded in mouthshut.com and it may dent the image you carry in puRobotouchc
Guest: Still silent. Okey let me cut this conversation as there is no point in chatting. You are driving me to such an extent that I should not recommend your name to others
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Brand Response
Dear Member,
The issue has been resolved.
Kindly requesting you to contact our CRM Department for any other query that will be address on time.
Team,
Shriram Properties
By: Shriram_Properties | Dec 05, 2016 12:43 PM
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