Bad experience with Radiant Structures.
I bought a flat from the Radiant Structures team and here are my observations.
Same as any other builder, the flat prices are different for different customers independent of what time you are booking it. If you are smart enough, you may get a slightly better rate than others.
The Sq. Ft. rates are low, but they charge heavily for other charges. Let it be parking, water, electricity, sewage etc. And they charge additional money [may be same as any other builder] towards, taxes, legal charges and aminities charges. These charges are sufficient enough to cover the low Sq. Ft rate whatever quoted.
They are so nice and soft spoken, till the booking is made [Money is paid] and acts rough once the first installment is paid. You left with no choice than be at the mercy of the builder.
None of the documents or agreement copy will be shared till the money is paid and once you pay the money, you have no other option than signing the agreement with what ever clauses they say.
All the agreements, they have a clause that says "I have read and understood all the documents related to the flat and land and would not request for any other document what ever case in future.". This is really a trap. If something is wrong with any of the land document, regarding ownership or any other kind, radiant doesn't hold any responsibility as per the agreement. Be careful to read the agreement before signing. The agreement comes only after paying the initial minimum amount and you will not have any other choice than signing this agreement. They wont remove this clause from agreement even if you request.
I have booked the flat in the month of Jan 2010, it was nearing completion and they promised that by September 2010, it will be ready to occupy. Today is May 7th 2011, almost one month past the committed date and still its not complete. Not just that, the way the work is progressing, it may complete by end of 2011 if everything goes good.
Some of the people who bought the flat has been behind the builder to complete the work of their flat and somehow hot their flat's work complete and moved in. But staying in dust and dirt. Parking line is not properly done. The next door flat cement/sand work is going on. Corridoors are full of mud, water and dirt. Its a horrible place to live. Common lighting, lifts, power backups, nothing is done. The reason for delay is that as soon as majority of the flats are sold, they moved workers to the new work location [the other new projects] to show the work progress of those flats and sell them.
The work is progressing at snail pace because the workers are not available [moved to the new project] and even small things like, but white washing the walls would take one and half months. They have left with a bunch of workers and it would take ages to complete.
They would not give any commitment during agreement on the date of occupancy as it will be legal. Even if they give it [A few of us insisted to put that clause in the agreement], they will make sure that there are other points which give enough loopholes for them to escape. Those points are legally difficult to proove for the customers favour and you have no choices left.
All the alterations would be charged HEAVILY. For a sample of an AC Plug Point or Fridge plug point, they will charge Rs1500/-. You are left with no choice to pay them. Because to put an extra plug point or light point, you have to break the switch board and put a new one which would spoil the walls and difficult regain the same finish as before. You will be left with no bargaining power. They will give you 2 -3 choices for tiles. If you dont like any and wish to buy your own tiles [or simply anything], they are not willing to adjust that amount from the payment. The only option is that they will reduce~25% of the actual cost of that material from payment.
Alterations are a nightmare. They would do at their own choice and they might not listen carefully on what change you need and if you need to get it corrected, you are going to see the other face of the site engineer. They will give all kinds of bulllS**t response lilke, that material is not available in the market. We cannot get it on time now. If you need this only, then wait for another 4 months. It will take time to order it get it back. But no guaretee that you will get it after 4 months, we will try. What we will do.:-)
12.The quality of the work is not that good, as we had an issue and requested to change the poor quality bricks used for the construction. As one of the buyer had scores of years of experience in cement industry, we were able to assess the quality. If not we have to just belive that they are using good quality material.