They are so good till there are no issues

Review On Radiance Realty, Chennai

I bought an apartment in Radiance Shine in Kazhipattur, OMR. I was in search for a good project and builder for almost a year which fits my budget. After seeing almost 20 builders,

I zeroed in on Radiance Shine and I found that their previous projects to be good(near the toll gate) and thought that would go ahead with them. I booked the apartment in August 2014 and the interaction with their staff were good from then on. All the queries which were put forward to them were answered promptly. They initially promised to deliver it in June 2015, but with the progress I knew that it was next to impossible.

Then they committed December 2015, floods came in as a saviour for them. So atlast the completion was done in Feb 2016 and I opted to get the handover of the keys by 11-Feb-16. All the payment were completed during this time. This is when all the issues started. I was surprised to see that the house was not cleaned while going in for handover which they promised to do beforehand. The tile work in the home was really bad. I really did not expect it to happen, but happend and I am trying to follow up with them for the last 1 month but in vain. They sent an image showing that the cleaning work was completed, but it was so visible in the image that the flooring had gaps which their personnel sitting at office were also able to find but the so called engineers at the site are not able to recognize and they say that everything is completed. If you try to escalate this to their manager, he will not directly talk to the buyers, but will ask his subordinates to deal with it and they won't pick your call or have the courtesy to call you back. All in all, I am totally dissatisfied with this purchase. If you are not bothered about the finishes, then you can go ahead with them, else stay away from them.

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