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Purva Builders - no customer orientation & crooks

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Purva Builders - no customer orientation & crooks
Jul 29, 2007 01:16 AM 6287 views
(Updated Jul 29, 2007 11:04 AM)

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Product Implementation Rate:

Find enclosed below a mail that residents of Purva Vantage recevied on one day. These people are selling these apartments as ultra-luxury apartaments and charging heavily for the same. But when asked why is this sudden decision it was replied saying


"This change is as per the management's decision and it cannot be changed to sliding as it comes under external work."


These guys are doing anything they feel like without asking the people who have taken apartments in their projects. There is nothing like external work in the changing of this door style but nobody bothers. After all they have received the money and why should they bother about it. They had promised high quality imported white marble and when we went to their offices the marble they are putting is not even biege in color. The quality of work is really pathetic.


One thing interesting that I have come across is that they are working with a Singapore based company (Keppel) on a new project (Elita Homes) which has approx 1500 apartments with 4-5 towers. The construction is going on full swing and as per their timelines. It looks like that Puravankara is putting all their money into that project and making other projects suffer.


Project Detail


https://elitahomes.com/promenade/index.asp


https://elitahomes.com/promenade/cProg.asp


Progress Detail


https://elitahomes.com/promenade/360pic/June2007_CPP.pdf


I think it would be more helpful if people post videos of the projects that are in a mess and compare with ElitaHomes. Just because its a joint venture with a foreign company and their 1st venture/company is at stake they are only concentrating there.


Girish Puravankara is just about making marketing and hunk-dorry statements in news papers. he is just not bothered whats happening in his projects and hence neither his staff. These guys need to be taught a lesson.


Regards


NEUP


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MAIL FROM PURAVANKARA MANAGEMENT


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Dear Sir / Madam,   Please note that the balcony door of the Master bedroom in the above said project is changed from a sliding French door to a door / window in order to ensure more privacy for it.   This is for your kind information.   Regards,   Vani Modification Engineer



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Brand Response

Dear Customer,
Greetings from Puravankara!
This mail is to keep you informed that we have read the review you have posted in www.mouthshut.com about your experience with us.

We sincerely regret the inconvenience caused to you.
We at Puravankara would like to address your concerns as soon as possible and hence request you to kindly share your contact details along with Project name & apartment number with us.
Looking forward to hear from you soon.
Warm regards
Team Puravankara

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By: Puravankara_Corp | May 30, 2014  03:27 PM Comments 0

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