PURVANKARA BUILDERS - Highly Disappointed

Review On Puravankara Builders, Bangalore

The review is based on experience with Puravankara Builders, Bangalore.

Here are some of the observations:

1.    Marketing Department: Excellent marketing material, Nice talks and promises to match your dream house till you make the payment.  Once the apartment is sold you are stranger to them.

2.    Quality: Puravankara are builders with no quality conscious, with no knowledge of some of the basics. No quality management or change control.  There are structural defects, which their engineers cannot see, no two adjacent wall are at 90 degrees, Beams are not straight. list goes on. The quality of professional small builder will be much better than Purva.

3.    After Sales / Customer Care: This department exists only in the Organization chart of Purva. The people in this department do not provide any after sales service and take care of customers. The attitude towards the customers indicates that the customer had made a crime by purchasing below Purva apartment.

4.    Modification Department: Display great hunger for money without any justification. The modification is carried out not as per the customer requirements but as per the convenient of PURVA. No coordination between different sections of project like civil, electrical, plumbing etc.

5.    Communication: There is no communication to customers from Purva once the apartment is purchased. No replies to any queries from customers either on phone or E-mail. If you visit their office there is no hospitality, even with prior appointment you have to wait for long hours.

1. Accounts Department: This department never accepts their mistakes. They delay the demand note to earn the interest. Their statements are never up-to-date. If any one has received flowers and sweets while taking possession do not be very happy. You may receive demand note after one year for the flower & sweets.

   
   




2. Commitments: Purva is never committed to its promises, project completion date. The plan keeps changing.

   
   

8.    Senior Management: Not interested to meet and interact with the customers. The attitude is not at all customer oriented.

Bottom Line: If you planning for dream home, Puravankara will definitely promise the same only in your dreams. When wake up your dream and dream house is shattered.

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